So glad you got everything sorted out! Your story gives me hope because I'm dealing with something similar right now - got my eligibility letter but have 3 open issues showing on my dashboard. I've been panicking thinking I wouldn't get paid at all. Reading through this thread, it sounds like the key things are: 1) keep filing weekly claims no matter what, 2) check that correspondence section (never knew it existed!), and 3) don't assume open issues mean automatic denial. Thanks for sharing your journey and the update - it's super helpful for those of us still waiting!

Wow, this thread is like a masterclass in navigating PA UC! I'm bookmarking this for future reference. The fact that you found crucial info in the correspondence section that wasn't mailed to you is both helpful and frustrating - why wouldn't they automatically send that stuff? But I'm so glad you got answers and your payment is coming through. Your persistence really paid off, and thanks for coming back to update everyone. This kind of real experience sharing is invaluable for people going through the same stress!

This entire thread is exactly what I needed to see right now! I'm dealing with the exact same issue - just got my first UC dashboard messages this morning and those PDF attachments are completely useless on my phone. I was honestly starting to panic thinking I'd somehow broken something or that maybe my claim was being denied. Reading through everyone's experiences here is such a huge relief because it's clearly just PA's terrible mobile system, not user error! I'm definitely going to follow the library game plan that everyone's outlined here - bringing my ID, login info, and planning to get there early. The screenshot tip is absolutely genius and I can't believe I didn't think of that! It's honestly mind-blowing that in 2025 we're all having to hunt down desktop computers just to access basic unemployment information, but at least this community makes it feel less impossible to navigate. One quick question for those who've been through this - do most libraries let you print documents if needed, or should I plan to just rely on screenshots? Thanks everyone for creating such a helpful discussion and making this whole UC nightmare feel a bit more manageable!

I'm dealing with this exact same frustrating issue right now! Just got several new dashboard messages this afternoon with PDF attachments that absolutely will not open on my Samsung Galaxy. I've tried everything - different browsers, clearing cache, even downloading multiple PDF reader apps - nothing works. It's such a relief to find this thread and realize it's not just me or my phone that's the problem! Reading through everyone's experiences here has been incredibly helpful and reassuring. I had no idea this was such a widespread issue with PA's mobile system. I'm definitely going to follow the library strategy that so many of you have successfully used. Planning to head there first thing tomorrow morning with my ID and login credentials. The screenshot tip is absolutely brilliant - I can't believe I didn't think of that myself! Having mobile copies for quick reference while also being able to print hard copies if needed sounds like the perfect backup plan. It's honestly ridiculous that in 2025 we all have to become experts at workarounds just to access our own government benefits, but this community makes it so much less overwhelming to deal with. Thanks to everyone who's shared their solutions and experiences - knowing I'm not alone in this makes the whole UC process feel much more manageable!

UPDATE: I finally got this resolved! For anyone with similar issues: I used the Claimyr service that someone suggested here and actually got through to a human at PA UC. Turns out there was a flag on my account because my address had changed since my last claim, which was causing the Money Network verification to fail. The UC agent removed the flag and had me call Money Network directly with a special code. Got my card working within an hour after that! Thanks everyone for the help!

Wow, glad you got it sorted out! I'm dealing with a similar Money Network headache right now - been trying to access my card for 3 days. The address change flag issue is really helpful to know about. I moved apartments between my last claim and this one, so that might be exactly what's happening to me. Going to try that Claimyr service tomorrow morning. Thanks for posting the update - it's so frustrating when you can't get answers from the system but other people's experiences really help!

I'm new to this community but had to jump in because your situation is infuriating and unfortunately way too common. What you're dealing with is a classic employer intimidation tactic - they give you one story during termination, then completely flip the script after you file for benefits hoping you'll just give up. The fact that your boss explicitly told you they "wouldn't be against" your unemployment claim is absolutely MASSIVE evidence in your favor. No employer who legitimately fires someone for misconduct turns around and says that. It's basically a confession that they didn't consider your termination misconduct-related when it actually happened. Then having HR try to walk it back saying the manager "misspoke"? That's just them realizing they screwed up and trying to cover their tracks. But here's the thing - that email actually HELPS your case because it confirms the conversation happened and shows they're scrambling to change their story after the fact. The timing of everything tells the real story. If there was genuine rule violation serious enough to fire you for, why wasn't it mentioned during your termination? Why did they wait until AFTER you filed to suddenly "discover" this misconduct? It's so obviously about avoiding their unemployment insurance costs. Document every detail of that conversation where they said they wouldn't oppose your claim. Keep filing your weekly claims no matter what. And definitely request your personnel file - if they had legitimate grounds for misconduct, there should be documentation of warnings or discipline leading up to it. You've got this! Don't let them win through intimidation - the UC examiner is going to see right through their bad faith contest.

I'm new to this community but your situation really hits home for me because I went through something almost identical last year! That "rule violation" status is definitely intimidating when you first see it, but it's really just the system's way of flagging that your employer has contested your claim - it doesn't mean you actually did anything wrong. What's most striking about your case is the clear pattern of your employer changing their story after you filed for benefits. They went from "going in a different direction" during termination → telling you they "wouldn't be against" your UC claim → HR saying the manager "misspoke" → suddenly discovering "rule violations" only after you filed. That timeline alone is going to look incredibly suspicious to the UC examiner. That conversation where your boss explicitly said they "wouldn't be against" your claim is probably your strongest piece of evidence. It's essentially an admission that they didn't consider your termination misconduct-related when it actually happened. No legitimate employer fires someone for willful misconduct and then tells them they won't oppose their unemployment benefits! My advice based on my own experience: document every single detail about that conversation (exact date, time, location, who was present, exact words used), keep filing your weekly claims religiously, and definitely request your personnel file via certified mail. If they truly had grounds for misconduct termination, there should be documentation of progressive discipline leading up to it. The fact that they shut down your email access so quickly is another red flag that actually works in your favor - it looks like they're trying to prevent you from accessing evidence that might contradict their new story. Don't let their scare tactics work! The determination interview is where you'll get to present all this evidence of their contradictory behavior. You've got a really strong case here - stay confident and keep fighting!

This thread has been incredibly helpful! I'm dealing with a similar issue where the PA UC system shows I missed a week that I definitely filed. Reading everyone's experiences and solutions gives me confidence that this can be resolved. A few things I'm taking away from this discussion: - Document everything (screenshots, emails, call logs) - The two-week deadline for backdated claims is crucial info - Try calling at different times/days (mid-week afternoons seem better) - Services like Claimyr can help get through to reps faster - System glitches are unfortunately common but fixable It's frustrating that we have to work around these technical issues, but I'm grateful this community exists to share solutions. The PA UC system definitely needs improvement, but at least we can help each other navigate these problems. Thanks to everyone who shared their experiences - it really helps reduce the stress and panic when you think you might lose a week's benefits!

I'm new to the PA UC system and this thread has been incredibly eye-opening! I had no idea that system glitches causing missed filings were this common. The information about the two-week deadline for backdated claims is especially valuable - that's definitely not something that's clearly explained anywhere on their website. What really stands out to me is how this community has developed workarounds and strategies to deal with these issues. The advice about calling at specific times, using services like Claimyr, and keeping detailed documentation seems like essential knowledge that should honestly be part of the official UC guidance. It's reassuring to see that even when the system fails, there are real people who can help fix these problems if you're persistent enough. Though it shouldn't have to be this difficult! Hopefully sharing these experiences helps others avoid the panic and stress that comes with thinking you've lost a week's benefits due to a technical glitch. Thanks to everyone who contributed their solutions and experiences - this is exactly the kind of practical advice that makes all the difference when you're navigating this system!