Pennsylvania Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One additional important detail: if Sunday comes and you still have this issue, when you call make sure to specifically mention "Error Code UC-42" which is their internal code for IDme verification conflict after manual claim intervention. This will help get you to the right department faster. Most front-line reps won't know what to do with your situation without that code.

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That's super helpful! I'll write down that error code just in case I need it. Thank you!

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I've been following PA UC issues for a while and this is unfortunately becoming more common since they started doing manual interventions. The system architecture really wasn't designed to handle these expedited processes smoothly. A few additional tips that might help: - Try logging in during off-peak hours (early morning or late evening) when there's less traffic on their servers - If you have to call, Monday mornings right at 8am tend to have shorter wait times - Document everything - take screenshots of what you're seeing so if you do need to call, you can reference specific error messages The good news is that once this gets resolved, it usually stays resolved. The bad news is PA UC's IT infrastructure is about 20 years behind where it should be. Hang in there!

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I'm glad you got your appeal filed! One more recommendation - check your PA UC portal daily while waiting for your appeal hearing to be scheduled. They often post updates there before you receive anything in the mail, and sometimes they request additional information with tight deadlines. Also, while you're waiting, continue your job search activities and document everything. PA requires you to complete and record work search activities weekly (applying to jobs, attending job fairs, etc.). If they decide in your favor, they'll check that you've been meeting these requirements before releasing payment.

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Thank you! I just checked my portal and there's nothing new yet, but I'll keep monitoring it daily. I've been keeping track of my job applications in a spreadsheet, so I think I'm good on the work search requirement side. It's just the waiting that's killing me!

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I went through almost the exact same situation last year! My employer also claimed I quit when I was actually terminated after medical leave. Here's what helped me win my appeal: 1. Organize everything chronologically - I made a folder with all documents in date order 2. Practice explaining your situation clearly and concisely - you'll need to tell your story during the hearing 3. Don't let your employer's lies rattle you during the hearing - stick to facts and your documentation 4. The hearing officer will ask both you and your employer questions, so be prepared to respond to whatever claims they make My appeal took about 6 weeks total and I did win with back pay for all the weeks I filed. The key was having that termination email - it sounds like you have solid documentation too. Stay strong and don't give up! The system is frustrating but appeals do work when you have proof like you do. Also, definitely keep filing your weekly claims like others mentioned. I almost made the mistake of stopping during my appeal and would have lost weeks of benefits.

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does ur brother have kids? theres a dependent allowance he should be getting if he does

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He doesn't have kids, but thanks for mentioning it! I hadn't even thought about dependent allowances.

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I went through a layoff from a manufacturing company in PA last fall and got my first payment exactly 3 weeks after filing my initial claim. The key thing that helped me was setting up direct deposit right away - it seemed to process faster than waiting for the debit card. Also, make sure your brother's employer has responded to PA UC's request for separation information. Sometimes employers take their time getting back to UC, which can delay everything. He can check his claim status online to see if there are any "open issues" that might be holding things up. If his status shows no issues and he's filed two weekly claims already, payment should be coming very soon!

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When you call UC and actually get through, there are specific phrases that can help: Ask them to "make a courtesy call to the examiner" about your case. Request that they "add a hardship flag" to your claim due to financial circumstances. Ask if there are any "required actions" showing on their end that you might not be able to see. Finally, request that they "expedite your claim due to financial hardship." These specific requests sometimes get better results than just asking for a status update.

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This is incredibly helpful - thank you! I've been just asking for updates but these specific phrases sound much more likely to get action. I'll use these exact terms when I call tomorrow.

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I went through almost the exact same situation last year - temp assignment ended after 3 months, then waited 11 weeks for a determination. The interstate aspect (I live in DE but worked in PA) definitely added complexity. What finally worked for me was getting my state senator's office involved AND having them contact the PA Department of Labor directly. They have a special constituent services line that can actually reach the examiners. Also, when you do get through to UC, ask them to check if the temp agency has responded to their inquiry yet - sometimes the delay is because they're waiting for the agency to provide their side of the story. In my case, the agency never responded and UC finally just made a determination without their input. Hang in there - 9 weeks is ridiculous but you're probably close to resolution if an examiner already has your file.

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Update??? Did your payments start? I'm in a similar situation and waiting to see what happens with yours before I reopen mine...

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Just got my first payment yesterday! Took 9 days from reopening to payment, which isn't too bad. Using that Claimyr service to actually speak with someone definitely helped - they confirmed my claim was just in standard review and moved it along. So far everything seems to be working like a normal claim.

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Great to hear your payment came through! For anyone else reading this thread who might be in a similar situation - I reopened my claim about 6 months ago after a seasonal layoff and had a smooth experience. The key things that helped me were: 1) I uploaded my layoff notice immediately when I reopened, 2) I kept detailed records of my work search activities (even saved screenshots of job applications), and 3) I made sure to certify every week even while it was pending. The whole process took about 10 days from reopening to first payment. Don't let the horror stories scare you - most reopened claims go through just fine if you have legitimate separation reasons and follow the requirements.

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