Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Great news on getting that sorted out! 7-9 weeks is still a really long wait but at least now you know what to expect. For anyone else dealing with similar system errors - this is exactly why it's so important to actually speak with a rep rather than just trusting what the online portal shows. The PA UC website has been notorious for displaying incorrect statuses, especially for appeals. Keep us posted on how your hearing goes when it finally gets scheduled!

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This is such valuable information! I'm new to dealing with PA UC appeals and had no idea the online system was so unreliable. It's really reassuring to see that @Millie Long was able to get answers by actually calling, even though it took 2 hours. I m'facing a similar situation with my own appeal different (issue and) was starting to panic about confusing status messages. Definitely going to keep trying to get through by phone rather than trusting what I see online. Thanks for sharing the outcome!

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As someone who just went through this exact same situation last month, I can confirm the PA UC system is absolutely terrible at showing accurate statuses for appeals. I had the same "waiting for decision to be written" message for 3 weeks before my hearing was even scheduled! What helped me was calling first thing in the morning (like 7:59 AM) right when they open - seemed to have better luck getting through then. Also want to echo what others said about continuing to file your weekly claims - I almost made that mistake and would have lost weeks of backpay. The whole process is stressful but hang in there, it does eventually get resolved!

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Just as a follow-up tip for anyone else reading this thread with similar issues - once you get your IDme verification sorted out, make sure you immediately do these things: 1. Update your address with PennDOT for your driver's license/state ID 2. Update your address with the voter registration office 3. Make sure you've completed BOTH the mail forwarding AND the official change of address with USPS Doing these three things will save you countless headaches with government services like UC in the future. PA's systems all talk to each other, so consistency across these databases is important.

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Great advice. I'd also add that you should update your address with your bank immediately, as PA UC sometimes cross-references banking information during identity verification processes. And keep electronic copies of all your address change confirmations in a folder you can easily access - you'd be surprised how often you need to prove your address changes for various government services.

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One more option that worked for me when I was in a similar situation - if you have any subscription services (Netflix, gym membership, etc.) that you've already updated with your new address, some of those can work as proof of residence too. I used my gym membership confirmation email that showed my new address and IDme accepted it. Also, if you've registered to vote at your new address (which you can do online in PA), that registration confirmation can sometimes work as well. The key is just having SOMETHING official with your name and new address on it, even if it's not a traditional utility bill or lease.

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Update: I called PA UC this morning (finally got through after trying for hours) and the rep confirmed that the two disqualification letters are for different issues even though they look nearly identical. One is questioning my reason for job separation and the other is about my availability for work. She said I was right to appeal both separately and that they'll likely schedule one hearing to address both issues. Thanks everyone for your help and advice!

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nice! glad u got thru to someone! let us know how the appeal goes

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Great update! So glad you got through and got clarification. For your appeal hearing, make sure you have documentation ready for both the job separation issue and the availability for work issue. For job separation, bring any termination paperwork, emails, or documentation about why you left your job. For availability, have proof of your job search activities, any medical documentation if health was a factor, or evidence that you were ready and able to work. Having everything organized by issue will help the referee understand your situation clearly. Wishing you the best with your appeal!

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So glad to hear your hearing went well! It definitely sounds like you were well-prepared despite feeling anxious beforehand. The fact that your employer couldn't provide any concrete documentation or specific examples is a major weakness in their case. In PA unemployment appeals, employers really need to demonstrate willful misconduct with clear evidence - not just vague statements about performance. The referee asking repeatedly about warnings is actually a really good sign for you since that's one of the key factors they look for. You did exactly the right thing by staying factual and calm. Now comes the hardest part - waiting for that decision letter! But honestly, based on how you described the hearing, it sounds like you have every reason to be optimistic. Hoping you get good news soon and can put this whole stressful situation behind you!

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That's such great news! You should definitely feel proud of how you handled that situation. The lack of documentation from your employer is really telling - it shows they were just trying to deny benefits without having a legitimate case. I went through something similar last year where my boss made all these claims but had zero paperwork to back it up. The referee saw right through it. The waiting period is absolutely brutal but try to stay positive - everything you've described points to a favorable outcome. Make sure to check your mail daily since sometimes the decision comes earlier than expected!

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This is such encouraging news! It sounds like you absolutely crushed that hearing despite being so nervous beforehand. The fact that your employer came completely unprepared with no documentation is honestly embarrassing for them - it shows they were just hoping to intimidate you into not appealing. In PA, the burden of proof is entirely on the employer to demonstrate willful misconduct, and "not meeting expectations" without any written warnings or specific incidents is basically an admission that they have no case. The referee asking repeatedly about warnings tells you everything you need to know about where their head is at. You should be really proud of yourself for staying composed and sticking to the facts - that's exactly what wins these cases. The waiting period is absolutely brutal but honestly, I'd be shocked if this doesn't go your way. Keep checking that mailbox!

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This is so awesome to hear! You should be incredibly proud of yourself for pushing through the anxiety and handling that hearing like a pro. It's actually pretty shocking how many employers think they can just throw around vague accusations without any real evidence - your case is a perfect example of why the appeal process exists. The referee focusing on the lack of warnings is basically them telegraphing that your employer's case is weak. I know the waiting is brutal but honestly everything you've described screams "favorable decision" to me. Make sure to celebrate a little - you've already done the hard part!

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Let us know what happens! Once you reach someone at UC, they should be able to see exactly when your card was mailed out. If it's been more than 10 business days since that date, they should issue a replacement automatically. The direct deposit option is definitely better for the future, but you'll still need to recover those initial payments.

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I finally got through to PA UC using that Claimyr service! They confirmed my card was mailed out on March 1st (exactly 3 weeks ago). Since it never arrived, they're canceling that card and issuing a new one with expedited shipping. Also set up direct deposit for future payments. Thanks everyone for your help!

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That's awesome that you got it resolved! Claimyr really seems to be a game-changer for actually reaching someone at PA UC. How long did the whole process take once you connected with an agent? I'm bookmarking that service for future reference since getting through to UC is always such a nightmare. Hope your new card arrives quickly!

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