glad u got it sorted out!! this stuff is always so confusing lol

This is such a relief to read! I was about to post almost the exact same question because I started getting these ReliaCard texts last week too after not collecting UC since early 2022. Mine also show $0 balance but I was worried someone might be trying to access my account. Reading through all the responses here, especially Mateo's update that it was just a system glitch from an update, makes me feel so much better. I'm definitely going to call ReliaCard tomorrow to get removed from their text notifications too. Thanks for posting this - you probably helped a lot of people who are dealing with the same thing!

I swear the PA UC website is designed to lock people out on purpose to reduce claims!!! Been dealing with this system for 2 years and its ALWAYS something!! Account lockouts PIN problems website crashes!!! Then you cant reach anyone to help fix it!!! The whole system is designed to make people give up!!!

I've been using PA UC for about 6 months now and I've noticed the payment timing is pretty consistent - Sunday filers get paid Wednesday, Monday filers get paid Thursday. The only exception I've seen is during holiday weeks when everything shifts by a day. As for the lockouts, I had this happen twice and both times it was after I tried logging in from my phone after usually using my computer. Seems like the system flags "unusual" login patterns. Now I always use the same device and haven't had issues since. Hope your payment comes through on time!

To follow up on the process: After you gather your documentation, you should file an appeal through the PA UC portal and request a hearing. At the hearing, you'll need to clearly explain: 1. Your base period (typically the first 4 of the last 5 completed calendar quarters before filing) 2. When you earned your pension (showing it's from employment outside that base period) 3. The specific employers who contributed to your pension Bring multiple copies of all documentation so the hearing officer and any employer representatives can have copies. Make your case calmly and stick to the facts about when and where the pension was earned.

I went through something very similar last year with my PSERS pension from teaching in multiple districts. The key thing that finally got mine resolved was getting a detailed letter from PSERS that specifically stated: 1. The exact dates of all my teaching employment that contributed to the pension 2. A clear statement that the pension was based on employment from [specific years] 3. Confirmation that my most recent employer (the one I filed UC against) was NOT a contributing employer to this pension Once I had that documentation, I also called and spoke to a supervisor (took multiple attempts) and explained that this was a "non-base period pension" under PA UC guidelines. The supervisor was able to see that their system had incorrectly flagged it as being from my most recent employer. It took about 5 weeks total from when I first got the documentation to when they corrected it and released my back pay. Don't give up - you have the law on your side if the pension truly isn't from your base period employer!

Yes everything i have looked up says payments will be made on the 15th

Just wanted to add that you should also keep records of your original work schedule and the documentation showing your hours were reduced. PA UC sometimes asks for proof that the reduction wasn't voluntary on your part. I'd recommend getting something in writing from your supervisor or HR about the temporary hour cut - even just an email confirming the change. This can be really helpful if any questions come up during your claim review. Also, when you do your weekly certifications, be consistent with how you calculate and report your weekly earnings from that biweekly pay. Good luck with your application!

One thing I wanted to mention that I don't think anyone covered yet - when you're reporting your biweekly earnings, make sure you report them for the week you actually WORKED, not the week you got paid. This tripped me up when I first started filing partial claims. So if you work Week 1 and Week 2, but don't get your paycheck until Week 3, you still report those earnings for Week 1 and Week 2 when you file your weekly certifications. The pay date doesn't matter - it's all about when you performed the work. This is especially important with biweekly pay since there's often a delay between when you work and when you get paid. Also, definitely apply ASAP once your hours get cut. You can't get benefits for weeks before you file your initial claim, so don't wait thinking you might not need it. Even if your situation improves, you can always stop filing weekly claims later.