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For future reference: If you encounter system maintenance during your filing period, you have three options: 1. Wait for the system to come back online (usually 24-48 hours for emergency maintenance) 2. Call the UC service center (though busy signals are common during outages) 3. If your benefits are at risk due to approaching deadlines, you can submit a request for backdating through your dashboard once the system is back up PA UC typically extends filing deadlines automatically when there are system-wide issues, but it's always best to file as soon as possible once service is restored.
Wow, what a nightmare! I'm so glad I found this thread. I was panicking yesterday when I couldn't access the site - thought maybe my account got suspended or something. It's ridiculous that they don't send out any kind of notification when the system goes down. At minimum they should put up a banner on the homepage or send an automated email. Really appreciate everyone sharing their experiences and tips here, especially about the phone filing option and the deadline extensions. Going to sign up for those text alerts Paolo mentioned once everything is stable again!
I'm glad this thread helped ease your panic! I was in the exact same boat - first thought was that something was wrong with my account. It's really frustrating that PA UC doesn't have better communication protocols for these outages. Hopefully they'll improve that system along with their maintenance scheduling. The community here is definitely a lifesaver for situations like this!
To answer your original question directly: With 29 work weeks from June to December 2025, your friend has enough credit weeks (more than the required 18) IF those weeks are counted in his base year. The current base year for someone applying in December 2025 would be July 1, 2024 - June 30, 2025. Since he started in June 2025, most of his work would fall outside this period. However, the Alternative Base Year would be October 1, 2024 - September 30, 2025, which would capture some of his work. The most favorable would be applying in January 2026, when the Traditional Base Year shifts to October 1, 2024 - September 30, 2025, and the Alternative Base Year becomes January 1, 2025 - December 31, 2025 (capturing all his work). Advice: Apply immediately after job loss, but be prepared to reapply in January if necessary.
Thank you for breaking this down so clearly! Now I understand the quarters and why timing matters. I'll let him know he should apply right away after the layoff, but not to panic if he's initially denied since he has options. This community has been so helpful - I feel much more confident about advising him now.
One more thing your friend should know - even if he qualifies for UC, there's a one-week waiting period before benefits start. So the first week he's eligible, he'll file but won't get paid for that week. With the holidays coming up, make sure he's prepared for that delay on top of the normal processing time.
wait is this still true?? I thought they got rid of the waiting week during covid? did they bring it back?? My cousin just got UC in September and I don't think she mentioned a waiting week
@Shelby Bauman You re'right to question this! Pennsylvania did eliminate the waiting week during the pandemic, but they brought it back in July 2021. So yes, there s'currently a one-week waiting period again. Your cousin might not have mentioned it because it s'just built into the process - you file for that first week but don t'get paid for it. It s'definitely something to budget for, especially with holiday timing.
Just wanted to add that you should also keep detailed records of everything during this process. I kept a journal with dates, times, and who I spoke with at UC - it really helped during my hearing when they asked about timeline details. Also, don't panic about the 2-week rent deadline. Many landlords will work with you if you explain you're waiting on UC appeal results, especially if you can show them your appeal paperwork as proof. I had to do this and my landlord gave me an extra 3 weeks once they saw I had a legitimate case pending. Your video evidence sounds really strong! Make sure to watch it yourself a few times and practice explaining what it shows in simple, clear terms. Sometimes what seems obvious to us isn't immediately clear to someone else viewing it for the first time.
This is such good advice about keeping records and talking to your landlord! I never thought about asking for an extension but that's actually really smart. I'm definitely going to practice explaining my video evidence - you're right that what seems obvious to me might not be clear to someone else. Thanks for the tip about keeping a journal too, I'll start doing that right away!
I just went through this same situation about 6 months ago! My employer also lied about the reason for my termination and I was SO stressed about the whole process. Here's what helped me: For the hearing timeline - mine took about 5 weeks to get scheduled, but I've heard it can vary. The good news is that your video evidence sounds like exactly what you need! I had text messages that proved my case and they made all the difference. About lawyers - I was torn on this too but ended up representing myself and won. The referee was actually really patient and helped me understand the questions. Just make sure you practice telling your story clearly and stick to the facts that directly relate to why they said you were fired. One thing that really helped my stress was calling the local legal aid office. Even though I didn't hire a lawyer, they gave me a free 30-minute consultation where they explained what to expect at the hearing. Might be worth looking into if you have something similar in your area. Hang in there - having that video evidence puts you in a much stronger position than a lot of people! The hardest part is just waiting for the hearing date.
Mateo Lopez
I'm going through something similar right now! Got approved yesterday morning, then denied 2 hours later for the same 401(d)(1) reason. I'm perfectly healthy and was laid off from my retail job - never said anything about being unable to work. This is so stressful when you're already dealing with job loss! I'm definitely filing an appeal today after reading all this advice. It's crazy how common this system error seems to be. Really hoping they get this sorted out soon because people depend on these benefits to survive while job hunting.
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Liam Sullivan
•I'm so sorry you're dealing with this too! It's really frustrating how widespread this system error seems to be. Based on what everyone's shared here, definitely file that appeal ASAP and make sure to be very clear that you're able and available to work with no health restrictions. Also keep filing your weekly claims while waiting for the appeal hearing - that seems to be super important. Hopefully we'll both get this sorted out quickly!
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Yara Haddad
This exact same thing happened to my brother in January! He got the approval email in the morning, then the 401(d)(1) denial that afternoon. Turns out there was a glitch in their system that was automatically flagging certain claims. He appealed it online and won his hearing about 3 weeks later. The key things that helped him: 1) He appealed within the 15-day deadline, 2) He kept filing his weekly claims during the appeal process, and 3) He brought documentation to his hearing showing he was actively job searching. The referee at his hearing even said they'd been seeing a lot of these system error cases recently. Don't stress too much - it sounds like you're already doing everything right by appealing quickly!
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Ravi Sharma
•That's really encouraging to hear about your brother's successful appeal! It definitely gives me hope that this will get resolved. The fact that even the referee mentioned seeing a lot of these system error cases lately shows this is clearly a widespread problem with PA UC's system. I'm glad I found this community - getting all this advice about appealing quickly, continuing weekly claims, and documenting everything has been incredibly helpful. Hopefully PA UC will fix whatever is causing these automatic flags so other people don't have to go through this stress!
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