Nina, I'm so glad you got this resolved! Your experience is really helpful for others dealing with similar RSEA issues. I'm actually dealing with a related problem - my RSEA appointment was scheduled but then I got an email saying it was cancelled due to "system maintenance" and now I can't reschedule online. The links just redirect me to the main CareerLink page. Based on what you learned, should I call the UC service center directly or try CareerLink first? I'm worried about getting stuck in the same review status loop you were in. Also, did the agent mention anything about how long these system issues with RSEA scheduling might continue?

This whole thread is super helpful! I'm dealing with a similar RSEA nightmare right now - my account has been "under review" for 6 days and I'm panicking about my next payment. The technical issues with PA UC are absolutely ridiculous. I've been unemployed for 4 months and this is the most stressful part of the whole process. Quick question for anyone who's been through this - when Nina mentioned the UC39 form, is that something you fill out through your online account or is it a separate form? I can't seem to find it anywhere in my dashboard. Also, has anyone tried going directly to a CareerLink office without calling first? There's one about 30 minutes from me but I don't want to waste the gas if they're just going to tell me to call. Really appreciate everyone sharing their experiences here. It makes me feel less alone in dealing with this broken system!

I'm dealing with this same spinning logo issue right now! Been waiting about 90 minutes and getting really stressed. Thanks to everyone who shared their experiences - it's reassuring to know I'm not alone and that the claim should still go through. I'm going to try the Chrome browser suggestion and wait it out. Really hope PA gets their act together with these system issues soon. We're all just trying to get by and pay our bills!

I just wanted to add that if anyone is still having the spinning logo issue, you can also try disabling browser extensions temporarily - sometimes ad blockers or privacy extensions interfere with the PA UC portal. I had this problem last month and turning off my extensions let the page load properly. Also, make sure you're not using a VPN if you have one running, as that can sometimes cause the system to think you're filing from out of state. Hope this helps someone!

I went through this exact situation about 3 months ago and it was so stressful! What I learned is that PA UC basically runs two separate systems - one for processing payments and another for managing payment preferences. When you switch from debit card to direct deposit, your preference gets updated immediately in their system, but it takes several payment cycles for the actual payment processing to catch up. During my transition, I had 3 payments go to my old debit card even after my dashboard showed direct deposit was active. The good news is that once it switches over, it's pretty reliable. Just keep checking both places and don't throw away that Money Network card until you're 100% sure all payments are going to your bank account!

I work for a local credit union and see this issue frequently with our members who receive PA UC benefits. One thing that might help reduce anxiety during the transition is to call your bank and ask them to set up text alerts for ANY incoming ACH deposits, even small ones like $0.01 test deposits. Sometimes PA UC will send a small test deposit to verify your account before sending the full payment amount. Also, make sure the routing and account numbers you provided are exactly correct - even one wrong digit will cause the payment to bounce back to the debit card system. If you have your bank statements handy, double-check those numbers in your PA UC dashboard. The transition period is definitely frustrating, but most people see their payments switch over within 2-3 payment cycles once the account verification is complete.

Just wanted to add that you should also keep detailed records of when you submit everything and how you submit it (mail, fax, online upload). I learned the hard way that PA UC sometimes "loses" documents, so having proof of submission dates can be crucial if there are any delays. Also, if you're mailing documents, use certified mail with return receipt - it's worth the extra cost for the peace of mind. Good luck with getting this sorted out!

As someone who went through a similar wage discrepancy issue with PA UC last year, I wanted to share a few additional tips that helped speed up my process. First, when you organize your paystubs, put them in chronological order and highlight the gross pay amounts - this makes it easier for the examiner to quickly verify your earnings. Second, if you have any employment verification letters or hire/termination letters from HR, include those too as they help establish your exact employment dates. Finally, don't be surprised if they ask for additional documentation even after you submit everything - I had to provide bank deposit records showing my direct deposits matched my paystubs. It's frustrating but hang in there - once they get the monetary determination straightened out, your separation appeal will get back on track. The whole process took about 3 weeks for me from submission to new hearing date.

Just wanted to add something important that might help others in similar situations - make sure to keep detailed records of your furlough dates and any communication from your employer about the return dates. I learned this the hard way when I had a temporary layoff situation. Having documentation can really help if there are any questions or issues with your claim later. Also, if your company does this type of scheduled furlough regularly, it might be worth asking HR if they have any specific guidance or a contact person at UC who handles their claims. Some larger employers have established relationships that can make the process smoother. Good luck with everything!

One thing I wanted to add that I don't think has been mentioned yet - when you file for your second furlough week in March, make sure you indicate on the claim that you've already served your waiting week earlier in the benefit year (February). Sometimes the system doesn't automatically recognize this and you might need to clarify it when filing. Also, keep your confirmation numbers from both filings - if there are any payment delays or issues with the March week, having both confirmation numbers will help customer service track your claim history more easily. The UC system can be glitchy sometimes, so having all your documentation ready makes troubleshooting much faster if needed!