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In my case, it was just my supervisor and the HR person. They didn't bring separate witnesses. But every case is different - depends on what the issue is and who has relevant information. The hearing notice should say who's expected to participate. One thing that really helped me was taking notes during my employer's testimony so I could address specific points when it was my turn to respond. Good luck with everything!
I've been through the PA UC appeal process twice and wanted to add a few things that might help: The Hermitage office specifically tends to be pretty organized and professional. Both times I dealt with them, they were on time and well-prepared. Regarding your warehouse job situation - if you were there 14 months and this was about "rule violations," make sure you understand exactly what rule they claim you violated and when. Sometimes employers will try to bring up general performance issues during the hearing that weren't part of the original termination reason. The Referee should keep them focused on the specific misconduct claim. Also, if you haven't already, request a copy of your complete UC file before the hearing. You can do this online or by calling. Sometimes there are documents in there from your employer that you haven't seen yet, and it's better to know what they submitted ahead of time. The warehouse environment can be tricky because safety rules are taken seriously, but often these places have inconsistent enforcement. If you can show that the rule wasn't consistently enforced or that you weren't properly trained on it, that can help your case significantly. Don't let the anxiety get to you too much - most people who prepare well and have a legitimate case do fine in these hearings.
This is really helpful information, thank you! I hadn't thought about requesting my complete UC file beforehand - that's a great tip. You're absolutely right about the warehouse environment and inconsistent rule enforcement. In my case, the "violation" was something that literally everyone on my shift did regularly, and management never said anything about it until they decided to terminate me. I have those text messages from coworkers that confirm this was normal practice. How do I go about requesting my complete UC file? Is there a specific form I need to fill out or can I just call and ask for it? I want to make sure I see everything they submitted before I walk into that hearing room. The anxiety is definitely getting to me, but reading everyone's experiences here is making me feel more prepared and confident about the whole process.
I'm in the same boat - payment date shows 3/6 but no check yet. This is really stressful because I have rent due Monday and was counting on that money. At least seeing everyone else having similar issues makes me feel like it's not just my claim that got messed up. Going to try calling first thing Monday morning but sounds like I should maybe wait until Tuesday based on what NebulaNinja found about the Treasury notice. Has anyone had luck getting through to UC on the phone lately or is it still taking forever?
@Jacob Smithson I m'in a similar situation with rent due soon too! Based on what everyone s'been saying here, it sounds like there s'a Treasury processing issue affecting multiple people this week. I d'probably wait until Tuesday like @NebulaNinja suggested since there s'an official notice about the delays. As for getting through on the phone - @Fatima Al-Suwaidi mentioned that Claimyr service helped her get connected faster, though I haven t tried'it myself yet. Hang in there, it sounds like our payments are coming, just delayed!
This is exactly why I switched to direct deposit last year after dealing with similar check delays multiple times. Even though @Sofia Morales mentioned direct deposit was also delayed this week, it's usually much more reliable than waiting for paper checks in the mail. You can set up direct deposit through your UC portal - it takes about 2 weeks to go into effect but saves so much stress long-term. For now though, sounds like you should follow @NebulaNinja's advice and wait until Tuesday since there's an official Treasury notice about the processing delays.
Just wanted to add some reassurance here - I went through a similar appeal process in PA last fall for a wrongful "voluntary quit" determination when I was actually laid off due to budget cuts. The whole process took about 5 weeks from acknowledgment letter to hearing, and another week for the decision. A few things that helped me: 1) I created a simple timeline document with dates and what happened each day leading up to my layoff, 2) I gathered every email, text, or document that mentioned the layoffs or department changes, and 3) I practiced explaining my situation clearly and concisely before the hearing. The hearing itself was less scary than I expected - the referee was professional and just wanted to understand what really happened. Having solid documentation made all the difference. I won my appeal and received all back payments within 10 days of the decision. Keep filing those weekly claims no matter what! And try to stay patient - I know it's incredibly stressful waiting without income, but the process does work when you have legitimate grounds for appeal like you clearly do.
Thank you so much for sharing your experience! It's really encouraging to hear from someone who went through almost the exact same situation. I like your idea about creating a timeline document - I've been keeping notes but haven't organized them chronologically yet. That makes a lot of sense for the hearing. Did you submit your timeline and documentation before the hearing or just have it ready during the call? Also, when you say "back payments within 10 days" - was that business days or calendar days? I'm trying to plan my finances around when I might actually see money if I win.
I'm going through the exact same thing right now! Got my acknowledgment letter last week after appealing a "voluntary quit" decision when I was actually laid off due to company downsizing. It's so frustrating when they get the basic facts wrong. Reading through everyone's responses here is really helpful - sounds like I should expect 4-6 weeks for a hearing date and definitely keep filing weekly claims. I've been hesitating on the weekly filings since they keep getting denied, but now I understand I need to keep doing them to preserve my eligibility for back pay. One question for those who've been through this - did anyone have issues with their former employer disputing the appeal or providing false information to UC? My old company has been pretty unresponsive about providing documentation to support my case, and I'm worried they might actually fight the appeal even though they know I was laid off. The financial stress while waiting is real though. Thanks to everyone sharing their timelines and experiences - it helps to know this process actually works when you have legitimate grounds like we do.
UPDATE: The problem was my new spam blocker app! I checked the settings and it was blocking all messages from 5-6 digit numbers as potential scams. I whitelisted the PA UC number and instantly got 4 verification texts all at once. Thank you all for the help!!
This is such a helpful thread! I've been having the same issue for the past month and couldn't figure out why my verification texts stopped coming through. Just checked my phone settings and sure enough, I had enabled spam protection that was blocking short codes. Going to whitelist 91875 right now. You all just saved me from potentially missing more payments - thank you!
So glad this thread helped you too! It's crazy how many people probably miss payments because of spam blockers without realizing it. The PA UC system really should send out warnings about this when people first sign up. Maybe we should all contact them to suggest adding a notice about whitelisting their number during the registration process?
Luca Bianchi
Oh wow, that's good to know! I wasn't sure if I needed to do those while it was still under review. Going to start my job search activities today then. Thanks for the heads up!
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Joy Olmedo
I went through this exact same situation in December when my retail seasonal job ended. The "under review" status for reopened claims is honestly the worst part because you have no idea what's happening behind the scenes. A few things that helped me: 1) I called right at 8 AM when lines opened and got through after about 2.5 hours on hold, 2) The agent told me they were just verifying my employer's separation information which took about 12 days total, and 3) I kept filing my weekly certs the whole time even though it felt pointless. When it finally got approved, I received all the back pay in one lump sum. Also definitely keep up with your work search requirements like others mentioned - they're super strict about that now even during the review period. Hang in there, it's frustrating but it will get resolved!
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Yara Nassar
•Thanks Joy, this is really reassuring to hear from someone who went through the exact same thing! 2.5 hours on hold sounds brutal but at least you got through eventually. I'm definitely going to try calling right at 8 AM tomorrow. Did they give you any kind of reference number or way to track the employer verification process, or did you just have to wait it out? Also super helpful to know about the lump sum back pay - that actually works out better for my rent situation if I can just get through this review period!
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