Pennsylvania Unemployment

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Update: For anyone reading this thread in the future, PA UC has specific rules about what constitutes "good cause" for a late appeal. According to the PA Unemployment Compensation Board of Review, technical difficulties with the filing system can qualify as good cause if properly documented. Here's what they typically look for: 1. Evidence of attempts to file (dates, times) 2. Evidence of system errors or outages 3. Prompt action once the filing system became available 4. Consistency in your explanation If you prevail on the timeliness issue, the referee will then schedule a separate hearing on the merits of your case (the employer dispute).

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I went through something similar about 6 months ago. The key thing that saved me was being extremely detailed in my late appeal explanation. I listed every single date and time I attempted to access the system, described the exact error messages I received, and included my phone's call log showing all my attempts to reach them. What really helped my case was that I also contacted my state representative's office for assistance. They were able to confirm that there were documented system issues during the period I was trying to file. Sometimes having that third-party verification makes all the difference. Don't give up - the system errors are a legitimate reason for missing the deadline. Just make sure you file that late appeal ASAP with as much detail as possible about your attempts to file on time.

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Thanks for sharing your experience! That's really smart about contacting your state rep's office. I hadn't thought of that approach. Do you remember how long it took for them to help verify the system issues? I'm worried about time since I'm already past the deadline and don't want to delay filing the late appeal any longer than necessary.

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Good advice above. If the portal message doesn't get results in 3-4 days, I'd seriously consider using Claimyr or contacting your state rep. When I used Claimyr, I finally got someone who explained exactly what was happening with my claim. The peace of mind alone was worth it after weeks of silence. Sometimes these claims get stuck in digital limbo and just need a human to push them along.

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I sent the message through the portal last night but haven't heard anything. I think I'll try contacting my state rep tomorrow, and if that doesn't work, I might look into Claimyr. Thanks everyone for the help - at least I know I'm not alone in this frustrating situation!

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I'm in week 7 of review status after getting my monetary redetermination letter! This is absolutely maddening - I've been doing everything right, filing weekly, checking for messages constantly, and still nothing. My savings are completely depleted at this point. I tried calling 15+ times this week alone and either get busy signals or sit on hold for 2+ hours before getting disconnected. The system is clearly broken when people who qualify for benefits have to wait months just to get basic answers. Going to try the state rep route next - hopefully someone in government actually cares that we're struggling out here while bureaucracy moves at a snail's pace.

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This entire thread is such a perfect example of why community forums like this are so valuable! The fact that you were able to crowdsource the solution (same IP address causing fraud flags) and then come back with the resolution is exactly how these communities should work. I'm bookmarking this thread because I know it's going to help so many people in similar situations. The tip about using different devices/connections for household applications should honestly be pinned somewhere - that's the kind of practical advice that can save people weeks of stress and financial hardship. Congratulations on getting both claims resolved! It must feel amazing to finally have that uncertainty behind you and know the backpay is coming. Thanks for being such an active participant in helping others troubleshoot their issues too.

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Absolutely agree! This thread is going to be a lifesaver for so many people. I just joined this community recently and I'm amazed at how helpful everyone is. The fact that multiple people were able to identify the potential cause (same IP address) and then we got confirmation that was actually the issue is incredible. I'm definitely going to remember the advice about using different devices if my partner and I ever need to file claims. Stories like this really show the power of people helping people when dealing with these frustrating government systems!

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This is such a valuable thread! As someone who just joined this community, I'm blown away by how helpful everyone has been in troubleshooting this issue. The fact that filing from the same computer/IP address can trigger fraud detection is something I never would have thought of, but it makes perfect sense. I'm actually dealing with a similar situation right now - my claim has been stuck in "active but unresolved" status for about 2 weeks. Reading through all the suggestions here, I'm wondering if I should try that Claimyr service since calling PA UC directly has been impossible. The busy signals and disconnections are so frustrating when you're already stressed about finances. Thanks for updating us with the resolution! It's going to help so many people who find this thread in the future. And the tip about using different devices for household applications is gold - definitely something PA UC should warn people about on their website.

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Update: I FINALLY got through this morning!! Used that Claimyr service and got connected within an hour. Turns out there was an issue with how I reported my freelance earnings (just like someone here suggested). The rep cleared it up and said my payments should resume with the next cycle. They're also releasing the payments that were held. Such a relief! Thanks everyone for your help!

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That's great news! Make sure you keep detailed records of your freelance work for the future. I track all my side gigs in a spreadsheet with dates, hours, and earnings to make reporting easier. Glad you got it sorted out!

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nice! thx for updating us

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So glad you got it resolved! I've been lurking here for a while dealing with my own UC issues and this thread has been super helpful. Just wanted to say thanks to everyone who shared their experiences - it's really reassuring to know that these problems can actually get fixed once you reach the right person. Definitely bookmarking that Claimyr service for future reference!

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I'm really sorry you're dealing with this stress! As someone who works in payroll for a PA company, I see timesheet corrections all the time and honest mistakes like yours happen more often than you'd think. What your employer is calling "theft of time" is really just a clerical error, and that distinction matters hugely for UC purposes. The fact that you voluntarily submitted a correction form actually works strongly in your favor - someone with fraudulent intent wouldn't draw attention to their own timesheet discrepancy. Your 3-year clean record is going to be your biggest asset here. I'd recommend gathering: 1) All your performance reviews showing good attendance/conduct, 2) Any previous timesheet corrections you've made (especially if any reduced your hours), 3) Statements from coworkers who saw you working during that disputed time. PA UC looks at whether you had intent to defraud the company, not just whether you technically violated a policy. From what I see in payroll disputes, cases like yours where there's clear evidence it was accidental usually get approved, even if there's an initial denial. Don't let their scary "theft" language intimidate you - you were working, you made an honest mistake, and you have a solid work history to back that up.

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This is such valuable insight from someone who actually works in payroll! It's really reassuring to hear that honest mistakes like mine happen frequently and that you've seen similar cases get approved. The way you explain the difference between a "clerical error" versus actual "theft of time" makes so much sense - it's all about intent, not just a technical policy violation. I'm definitely going to follow your advice about gathering all that documentation. The point about looking for previous corrections where I might have reduced my hours is something I keep hearing from successful cases, so I'm going to dig through my old records this week. It's also comforting to know that from your professional experience, cases like mine usually work out even if there's an initial denial. Thank you for taking the time to share your payroll perspective - it's exactly the kind of expert insight I needed to hear right now!

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I went through almost the exact same thing in Bucks County about 9 months ago! Got fired for "time theft" when I accidentally wrote 2:00 PM instead of 2:30 PM on a lunch break correction form. The company made it sound like I was committing grand larceny, but it was literally just a brain fog moment after working a 10-hour shift. Like you, I had years of clean work history (4 years, no write-ups). Here's what happened with my UC claim: Initially DENIED because the employer made it sound so dramatic in their response. But I appealed and WON because I could prove it was genuinely accidental. What saved me was showing that I had actually made timesheet corrections in the PAST that reduced my hours when I made mistakes - this proved I wasn't trying to scam extra pay. The hearing referee specifically asked my employer: "If this person was trying to steal time, why would they voluntarily submit a correction form that draws attention to their timesheet?" They had no good answer. Your case sounds even stronger than mine because you were actually working during that disputed time and have witnesses! Get those coworker statements ASAP. PA UC really does look at fraudulent INTENT, not just policy violations. Don't let their scary "theft" language psych you out - you've got solid evidence this was just human error.

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Thank you so much for sharing your experience! It's incredibly encouraging to hear from someone who went through almost the exact same situation and won on appeal. The part about brain fog after a long shift really resonates with me - I had been working overtime that week and was definitely mentally exhausted when I filled out that correction form. Your point about showing previous corrections that reduced your hours is something I keep hearing from successful cases, and I'm definitely going to search through my old records for examples like that. The question the referee asked your employer is brilliant - it really highlights how illogical it would be for someone with fraudulent intent to voluntarily draw attention to their own timesheet. I'm feeling much more confident about getting those coworker statements now. Even though the initial denial was scary, your successful appeal gives me hope that the truth will come out in the end. Thank you for the encouragement - hearing these real success stories is exactly what I needed right now!

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