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when this happened to me i just lied about my hours the next time so my claim wouldn't close again... probably not the best advice but it worked lol
I strongly advise against this approach. PA UC regularly crosschecks earnings with employer reporting. If they discover underreported earnings, you could face an overpayment determination, potential fraud penalties, and even be disqualified from future benefits. The penalties for intentional misreporting can be severe and follow you for years. It's not worth the risk for a short-term benefit.
I'm dealing with a similar situation right now, except I work part-time as a substitute teacher. My hours change every week depending on who needs coverage. It's such a headache having to potentially reopen my claim every other week! What I've started doing is calculating exactly how many hours I can work before hitting that 140% threshold, and then I try not to exceed it. Might be helpful for you too if your retail job will work with you on scheduling.
To answer your original question directly - yes, you can call and ask for a waiver, but based on current PA UC policies, they're very unlikely to grant it in your specific situation. If you do decide to call, be prepared with documentation showing your current part-time status and the written confirmation of your full-time transition date (if you have it). The more documentation you have, the better your chances, even if they're still slim.
Thanks for the straightforward answer. My manager did send me an email confirming the March transition to full-time, so I'll have that ready if I call. I think I'll try using that Claimyr service to get through, and if they say no, I'll just follow the advice about doing networking activities instead of applications.
I'm dealing with something similar right now! I've been part-time since December and keep getting stuck doing these pointless job searches when I already have work lined up. What's really helped me is treating the CareerLink workshops like @StarStrider mentioned - they have virtual ones almost every day and they count as your work search activities. I've been doing things like "Resume Writing Best Practices" and "Interview Skills" workshops instead of applying for random jobs. It feels way more productive and you're actually learning something useful. Plus some of the networking events they host are surprisingly good for making connections in your field, even if you're not actively job hunting.
This is super helpful! I had no idea there were virtual workshops available daily. That sounds way better than sending out applications I don't want. Do you happen to know if there's a limit on how many workshop activities you can use per week, or can both of my required activities be workshops? I'm definitely going to look into the networking events too - even if I'm not job hunting, building connections in my field could be valuable down the road.
I'm going through something really similar right now! Got my eligible determination on Monday and then the disqualification letter on Tuesday - it's like they're playing some cruel joke on us. From what I've learned lurking in this group, the "able and available" issue usually comes down to how you answered those weekly certification questions. I made the mistake of answering "no" to being available one week because I had a dentist appointment and thought I needed to be honest about not being available that specific day. Apparently that was wrong! The good news is that if the rep gave you specific payment dates, it sounds like they've already identified and fixed whatever triggered the disqualification. I'd definitely recommend checking your past weekly certifications like others suggested - you might find the exact week that caused the issue. Also, keep that chat transcript! I've heard so many horror stories about reps giving different information, so having documentation of what they told you about the 8/19 payment could be crucial if anything goes wrong. Fingers crossed we both get this sorted out soon. The stress of not knowing if money is coming is the worst part of all this.
I'm dealing with this exact same situation right now too! It's so frustrating getting those contradictory letters - makes you feel like you're going crazy. I also made the mistake of overthinking the weekly questions and answered "no" to being available one week when I had a medical appointment. Your point about keeping documentation is spot on. I've started screenshotting literally everything because I've heard too many stories about people having to prove what they were told by reps. The fact that both you and Ruby got specific payment dates from reps is actually really encouraging - it sounds like once they identify the issue, they can fix it pretty quickly. Thanks for sharing your experience, it helps to know others are going through the same thing. Hopefully we'll all see our payments soon!
I'm so sorry you're dealing with this Ruby! The contradictory determinations are unfortunately really common with PA UC - I went through the exact same thing a few months ago and it was incredibly stressful. What likely happened is that your separation issue (the reason you lost your job) was approved, but there was a flag on your "able and available" status for one or more past weeks. This often happens when people accidentally answer "no" to being able/available on their weekly certifications - even something like having a doctor's appointment can trigger this if you're not careful how you answer. The good news is that the chat rep giving you specific dates (waiting week 8/12, payment for 8/19) suggests they've already identified and resolved whatever caused the disqualification for future weeks. That's actually a really positive sign! My advice: 1. Log into your UC account and check your past weekly certifications to see if you can spot where you might have answered differently 2. Keep that chat transcript - screenshot everything for your records 3. Going forward, always answer "yes" to able/available unless you're literally hospitalized or something that prevents you from working entirely 4. If you do need to appeal the disqualification for past weeks, you have 15 days from the determination date Hang in there - it sounds like you're actually in a much better position than it initially seemed!
To address your follow-up question - there's currently no way for claimants to hide or remove these displays from their dashboards. It would require a system-wide update from the PA UC technical team. If it's genuinely bothering you, you can submit a message through your dashboard about the display issue, but I wouldn't expect any immediate changes. Just continue with your current claim and try to ignore the pandemic program displays.
I'm dealing with this exact same issue! Just filed a new claim after being laid off and saw those old pandemic benefits sitting there like some kind of cruel joke. It's honestly pretty frustrating that PA hasn't bothered to clean up their system after all these years - makes you wonder what other outdated info is floating around in there. Thanks everyone for confirming it's just a glitch, I was getting my hopes up for a second there! 😅
Ethan Taylor
To summarize what everyone has said: 1. File every week, including full-time weeks 2. Report all hours and earnings accurately 3. Continue work search activities every week 4. Keep good records of everything 5. For weeks with full-time work, you'll see $0 benefit but your claim stays active 6. For reduced-hour weeks, you'll receive partial benefits based on the formula This is the correct way to handle alternating schedules on a partial UC claim in Pennsylvania.
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Luca Romano
•Thank you so much for this clear summary! I feel much more confident about how to handle my situation now. I'll start filing every week and make sure to keep up with the work search activities too. Really appreciate everyone's help with this!
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Tony Brooks
I'm dealing with a similar situation but with a twist - my employer sometimes gives me just 1-2 hours on what should be my "reduced" weeks. Has anyone had experience with really minimal hours like that? I'm wondering if there's a minimum threshold where it's not even worth reporting, or if I should still file and report those tiny amounts. The math seems like it would barely affect my benefits but I want to make sure I'm doing everything by the book.
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Skylar Neal
•You should definitely still report those 1-2 hours! Pennsylvania requires you to report ALL earnings, no matter how small. Even minimal hours can affect your benefit calculation, and failing to report any income - even tiny amounts - could be considered fraud. The system will handle the math automatically, so just be honest about every hour and dollar you earn. It's always better to over-report than under-report when it comes to UC benefits.
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