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For anyone else finding this thread with similar issues - the official PA UC guide for ID.me troubleshooting is actually pretty helpful: https://www.uc.pa.gov/Pages/IDme.aspx (replace this with whatever format is required). Key point they mention that others missed: after verifying with ID.me, you must wait at least 24 hours before logging back into your UC account for the systems to sync properly.
this 24hr wait fixed it for me too!! weird they dont tell u that anywhere in the actual process
Great to see this got resolved! For future reference, I've also found that using an incognito/private browsing window can help with these ID.me verification loops since it eliminates any cached data conflicts between the two systems. The 24-hour waiting period mentioned by @Harmony Love is crucial - PA's system architecture apparently needs that time to properly sync the verification status between ID.me and their UC database. Definitely bookmark that official troubleshooting page too, it's surprisingly comprehensive once you find it!
Thanks for the incognito browser tip! That makes a lot of sense - I bet that would have saved me some time too. I'm definitely bookmarking that PA UC troubleshooting page. It's crazy how these little technical details aren't more prominently displayed when you're going through the process. Really appreciate everyone who shared their experiences here - this thread is going to help a lot of people!
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So glad you got it resolved! The missing apartment number issue is unfortunately super common with these Money Network cards. For anyone else reading this - when you call 888-233-5916, also ask them to read back your full address exactly as they have it on file. Sometimes there are formatting differences between what shows in your UC portal and what Money Network actually received. I learned this the hard way when my card got returned twice before I figured out they had "Apt 2B" instead of "Unit 2B" like I had entered online.
This is such helpful advice! I wish I had known about the address formatting issue earlier - would have saved me weeks of stress. It's crazy how picky these systems are about tiny details like "Apt" vs "Unit" or even missing punctuation. For anyone dealing with this, definitely ask them to spell out your entire address letter by letter when you call. The representatives are usually pretty helpful once you get through to them.
This thread is so helpful! I'm dealing with a similar situation - my card was supposed to arrive 2 weeks ago and nothing yet. After reading everyone's experiences, I'm definitely going to call 888-233-5916 tomorrow and specifically ask them to verify my full address including apartment number formatting. It's crazy how these little details can cause such major delays when people are depending on these payments for basic needs like rent and groceries. Really appreciate everyone sharing their experiences and solutions!
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my cousin works for unemployment and she told me they're actually planning to phase out the Money Network cards completely by end of 2025, going all direct deposit. not officially announced yet tho
That's interesting but I haven't seen any official communication about this. For now, both payment methods are fully supported and claimants should choose whichever works best for their situation.
Just wanted to add that if you're having trouble finding your routing and account numbers, they're usually printed at the bottom of your checks - the routing number is the first 9 digits, and your account number comes after that. If you don't have checks, you can also find these numbers by logging into your online banking or calling your bank directly. Most banks also have this info listed on their mobile apps under account details. Make sure you're using a checking account for direct deposit, not a savings account, as some banks charge fees for ACH transfers to savings accounts.
This is super helpful! I was actually wondering about the checking vs savings account thing. I almost used my savings account number by mistake. Quick question - do you know if credit unions work the same way as regular banks for the direct deposit setup? I bank with a local credit union and want to make sure there won't be any issues.
Credit unions work exactly the same way for direct deposit! I use a local credit union and have never had any issues with PA UC deposits. The routing and account number setup process is identical. Actually, credit unions are often better because they typically don't charge fees for incoming ACH transfers like some big banks do. Just make sure you're using your checking account number like @ca8b85727755 mentioned, not savings.
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UPDATE: The transaction number finally appeared this morning! Status changed to "paid" too. Looks like it was just a delay in the system. Thanks everyone for your help and for calming my anxiety!
Great news! This is exactly what happened in my case. The PA UC system has these quirks sometimes, but as long as you've been following all the rules and requirements, the payments usually come through. Make sure you keep doing your work search activities every week - that's the most common reason for payment delays.
So relieved for you! I had the same panic when this happened to me a few months ago. It's crazy how these system glitches can cause so much stress when you're already dealing with unemployment. Glad you got your payment sorted out before rent was due!
This is such a common worry! I went through the exact same thing about 2 months ago - missing transaction number, rent due, total panic mode. Mine took about 30 hours to show up and the money deposited right on schedule. The PA UC system seems to have these little hiccups pretty regularly, especially on weeks when they do system maintenance. As long as your claim shows "processed" and the dollar amount is correct, you're probably fine. But I totally get the anxiety - when you're counting on that money, even a small delay feels huge!
Hunter Edmunds
yea i still won even tho i was a nervous wreck lol. the referee was nice and could tell i was super anxious. he asked questions that helped me tell my side even when i was forgetting stuff. just be honest and ur good
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Douglas Foster
I went through this exact same situation at the Allentown CareerLink last fall! My employer also claimed I quit when I was clearly laid off. Here's what really helped me: organize your evidence chronologically and create a simple timeline of events leading up to your termination. The referee appreciated that I could walk through exactly what happened step by step. Also, if you have any witnesses (coworkers who were also laid off, anyone who heard conversations about budget cuts), see if they can provide written statements or testify by phone. The referee in my case allowed a former coworker to call in and confirm that multiple people were laid off the same day as me. That really sealed the deal! You've got this - having those emails about budget cuts puts you in a really strong position.
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Anderson Prospero
•This is exactly what I needed to hear! Creating a timeline is such a smart idea - I was wondering how to organize all my evidence so it makes sense to the referee. I do have a coworker who was laid off the same day as me, so I'll definitely ask if she can provide a written statement or maybe even testify by phone like you mentioned. Having someone else confirm that multiple people were let go for budget reasons should really help my case. Thanks for the encouragement - feeling much more prepared now!
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