I just wanted to add that if you're having trouble organizing all your evidence for the hearing, consider creating a simple folder system - one for text messages/emails that disprove their claims, one for any performance reviews or positive feedback you received, and one for documentation of the timeline leading up to your termination. Also, when you get your hearing notice, pay close attention to whether it's scheduled as a phone hearing or in-person. Phone hearings are more common now, but either way, make sure you're in a quiet location where you won't be interrupted. I've heard of people losing their appeals simply because they couldn't be heard clearly or got distracted during the hearing. The fact that you worked there for 3 years with no issues is actually a strong point in your favor - make sure to emphasize your work history and any positive feedback you received during your employment. Good luck with everything!

I'm so sorry you're going through this - the stress of being wrongfully denied benefits is overwhelming! I went through a similar appeal process last year when my employer falsely claimed I was terminated for tardiness (I have perfect attendance records to prove otherwise). One thing that really helped me prepare was creating a simple one-page summary of my case to refer to during the hearing. Include the key facts: your employment dates, your clean work record, the specific false accusations, and a brief list of evidence you have to disprove them. Having this summary kept me focused and confident during my hearing. Also, practice explaining your situation out loud beforehand - even just to yourself in the mirror. It sounds silly, but it really helps you articulate your points clearly when you're nervous during the actual hearing. The referee will likely ask you to explain what happened in your own words, so being prepared with a clear, concise explanation is super important. You mentioned having text messages and emails - those are gold! Make sure they're easily readable (screenshots work great) and organize them by date. The referee will appreciate being able to follow the timeline of events. Hang in there - the appeal process is stressful but having solid evidence like you do gives you a real fighting chance!

Great to hear you finally got through! I've been dealing with a similar issue trying to update my direct deposit info. The password reset thing causing account flags is something they really should warn people about - who would have thought that would lock you out of basic account functions? I'm definitely going to try the 7:30am call strategy based on your success. Thanks for updating us on what worked!

This is such a relief to see Connor got it resolved! I'm dealing with the exact same thing right now - moved two weeks ago and the website keeps erroring out when I try to update my address. I had no idea that multiple password reset attempts could flag your account like that. I definitely did that last week when I was getting frustrated with the login process. Going to try calling at 7:30am sharp tomorrow morning. Really appreciate everyone sharing their experiences here - at least now I know I'm not the only one struggling with this broken system!

One last tip - when you're entering your work information during the weekly certification, be super precise with your hours and pay. Round to the nearest dollar, not cent (PA UC system doesn't handle cents well for some reason). And if you have any issues with the calculation showing up wrong, take screenshots of everything before you submit. The system sometimes glitches with partial benefits calculations.

Just wanted to add one more thing that helped me when I was in a similar situation - keep a detailed log of your hours and earnings for each week. I used a simple spreadsheet with dates, hours worked, and gross pay. This made filing my weekly claims so much easier and also helped when I had to provide documentation later. PA UC sometimes asks for pay stubs or employer verification, especially if your earnings vary week to week. Having everything organized from day one saved me a lot of headaches down the road. Good luck with the new job!

This is such a helpful thread! I'm dealing with something similar where my former employer keeps disputing even after losing multiple times before. It's so frustrating that they can keep challenging every new type of claim. Reading about your success with getting the supervisor escalation instead of another hearing gives me hope. I've been getting nowhere with the regular phone lines - might have to try that Claimyr service too. The 6x WBA thing seems like such a pointless hurdle when your wages clearly qualify. Glad you finally got some resolution!

Just want to say this whole thread has been incredibly helpful! I'm in a similar boat with transitional UC - my former employer is disputing again even though they lost before, and I had that same confusing 6x WBA issue flag on my account. Reading through everyone's experiences, especially @Caleb's success story, really gives me hope that this can be resolved without going through another lengthy hearing process. The fact that knowledgeable reps can escalate repeat employer disputes to supervisors instead of forcing us through the whole appeals process again should definitely be more widely known. I've been banging my head against the wall trying to get through on the regular UC phone lines for weeks. Looks like Claimyr might be my next step. Thanks to everyone who shared their experiences - it's so reassuring to know we're not dealing with this broken system alone!

I've been dealing with PA UC for months now and here's what I've learned about work search requirements: 1. You need 2 work search activities per week minimum 2. Your Indeed applications absolutely count - just document everything (company, position, date, method) 3. Use your existing CareerLink account - no need for a new one 4. Keep your own records but don't upload them anywhere unless asked Pro tip: I started doing one CareerLink search + one job application each week to make it simple. For CareerLink, just search for jobs in your field and save a few to your favorites - that counts as an activity and takes like 10 minutes. The phone system is absolutely brutal. I've had success calling right at 8am when they open, but honestly most questions can be answered by reading the UC handbook online. Don't let them stress you out - as long as you're genuinely looking for work and documenting it, you're doing what you need to do. Keep your chin up - we're all in this together trying to navigate their ridiculous system!

Sean, I completely understand your frustration! I went through the exact same thing a few months ago - spent forever on hold only to get disconnected by someone who clearly didn't want to help. It's maddening when you're just trying to follow the rules correctly. What you're doing with Indeed is perfect! Just make sure you're keeping detailed records of each application (which it sounds like you already are). I use a simple Google Doc to track: date, company name, position title, where I applied (Indeed, company website, etc.), and any confirmation numbers if I get them. Your existing CareerLink account is totally fine to use - definitely don't create a new one. I actually recommend doing at least one CareerLink search each week since it counts as one of your required activities and only takes a few minutes. You can search for jobs, save some to your profile, and boom - that's activity #1 for the week. Then your Indeed applications cover activity #2. The key thing is just keeping good records for yourself. You don't need to submit them anywhere, but if they ever audit you (which is rare), you'll be covered. Don't let their terrible phone system stress you out too much - you're clearly doing everything right!