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I was in a similar situation last year and had such a hard time getting through to NYS Department of Labor to ask questions about partial benefits. The phone lines are always jammed. I ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get clarification on the partial benefit calculations.
Just to clarify for anyone reading this - you should have received a 1099-G form from NYS Department of Labor showing the total unemployment compensation you received in 2024. This form is what you use to report the income on your tax return. If you had taxes withheld, that will also be shown on the 1099-G. The form should be available online through your my.ny.gov account if you didn't receive it by mail.
File immediately but make sure you have all your employment info ready. They'll ask for wages and dates for every job you had in the last 18 months. If you're missing info it can delay your claim. Also start looking for work right away because you'll need to certify that you're actively job searching when you file your weekly claims.
Good point about the job search thing. How many jobs do I need to apply to per week? I heard it was 3 but I'm not sure if that's current.
Wait so if I've only been working my current job for like 6 months, what happens? Do they use my previous job's wages too or am I just out of luck?
Natasha Ivanova
I spent weeks trying to reach someone at NYS Department of Labor to ask about this exact situation when I got laid off from my nonprofit job last year. The phone lines were constantly busy and I kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helps you get through to actual NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Ended up being super helpful for getting my questions answered quickly instead of waiting on hold forever.
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PixelPioneer
•Thanks for the suggestion! I might need to try that if I run into issues with my claim.
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NebulaNomad
Just want to add that even if your nonprofit was reimbursing rather than paying standard UI taxes, it doesn't matter to you as the employee. Your benefits get processed the same way. The only thing that might be different is if the organization contests your claim, but that's rare with legitimate layoffs. Good luck with your application!
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