New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

While you're waiting, make sure you keep certifying your weekly claims even though you're not getting paid yet. If your claim gets approved, you'll receive back payments for all the weeks you certified. Also double-check that you're meeting the job search requirements - you need to log 3 work search activities per week in the system.

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Thanks, I have been doing my weekly certifications. Good to know about the back pay - that's a relief at least.

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I'm going through the exact same thing right now - filed 3 weeks ago and still pending with no communication from NYS DOL. The phone lines are absolutely useless, I've tried calling dozens of times and either get busy signals or sit on hold for 2+ hours just to get disconnected. It's incredibly frustrating when you're already stressed about finances and can't get any answers about your own claim. Have you tried reaching out to your local assemblyperson's office? I heard they sometimes have direct contacts at the labor department who can help check on claim status.

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I'm currently navigating this same situation after being laid off from my teaching job in December. I've been collecting unemployment while taking two online graduate courses (6 credits total) that are completely asynchronous - no set class times at all. This has worked perfectly because I can do coursework around my job search schedule and interviews. The flexibility of online/asynchronous classes really eliminates any concern about availability for work. When I file my weekly claims, I always answer that I'm available for full-time work because my studies don't restrict my schedule in any way. So far NYS Department of Labor hasn't questioned anything. If you're considering school while on unemployment, I'd definitely recommend looking into online programs with flexible scheduling - it gives you the best of both worlds without any availability conflicts.

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That's a great point about asynchronous online classes! I hadn't really considered how much more flexibility that gives you compared to traditional scheduled classes. The fact that you can work around interviews and job search activities without any scheduling conflicts makes so much sense. I'm definitely going to look into online options now - seems like the safest way to pursue education while staying compliant with the availability requirements. Thanks for sharing your experience!

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I'm currently dealing with this exact situation! Got laid off from my administrative job in March and started taking one evening business class at the local community college. I've been really careful to keep it to just 3 credits and scheduled it for Tuesday/Thursday 6:30-8:30pm so it doesn't interfere with daytime job opportunities. On my weekly certifications, I always mark that I'm available for work because my class schedule wouldn't prevent me from accepting a full-time position. So far I haven't had any issues with NYS Department of Labor, but I'm always nervous about it when I file each week. The class is actually helping me learn skills that are relevant to the jobs I'm applying for, which I think could be a positive if they ever ask about it. Just make sure whatever you choose doesn't limit your availability during normal business hours!

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Your approach sounds really smart, Miguel! Keeping it to just 3 credits and those specific evening hours shows you're being strategic about maintaining work availability. I'm in a similar boat - got laid off last month and am considering starting some classes. The fact that your class is teaching relevant job skills is actually a great point - it shows you're using the time productively to improve your employability rather than just going to school randomly. I think that kind of purposeful education could actually work in your favor if NYS Department of Labor ever questions it. Thanks for sharing your timeline and credit details - it's really helpful to hear from someone currently managing this balance!

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It's good to hear you got through! For anyone else facing identity theft issues with NY unemployment:\n\n1. Try the fraud hotline (1-888-598-2077) during non-peak hours (Tuesday-Thursday afternoons tend to be better)\n2. Use Claimyr if you continue having trouble getting through\n3. Contact your state assembly member's office as a backup\n4. Complete all the required forms (ID-520, DTF-275)\n5. Place credit freezes at all three bureaus\n6. File an FTC report at IdentityTheft.gov\n\nIdentity theft cases require persistence but can be resolved with the right approach.

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I went through this nightmare myself about 6 months ago! One thing that really helped me was calling the NYSDOL fraud line early in the morning (like 7:50am) and then hitting redial constantly until I got through. Also, when you do get connected, ask the agent to give you their direct extension and the best time to call them back - this saved me so much time for follow-up questions. Another tip: keep a detailed log of every call attempt with timestamps. It helped when I finally spoke to someone to show how many times I'd tried to reach them. Hang in there - it's incredibly frustrating but you WILL get it resolved!

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This is such great advice! The direct extension tip is brilliant - I wish I had thought to ask for that when I finally got through. For anyone still struggling with this, I also want to mention that when you're on hold, don't hang up even if it seems hopeless. I was disconnected so many times but the one time I stayed on hold for over an hour, I actually got through. It's absolutely ridiculous that we have to jump through all these hoops for something as serious as identity theft, but sadly that's the reality with NYSDOL right now.

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IN PROGRESS IS JUST CODE FOR 'WE'LL GET TO IT WHEN WE FEEL LIKE IT' - been dealing with NYS Department of Labor for years and they never give you real timelines. Could be 2 weeks could be 2 months depending on their mood.

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ugh this is so stressful, bills don't wait for NYS Department of Labor to figure things out

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I'm going through the same thing right now - filed 8 days ago and still showing 'in progress'. Called the 888 number multiple times but can never get through. From what I've read on other forums, they're really backlogged right now. Some people say to keep doing your weekly certifications even during the 'in progress' phase because once it gets approved, you'll get back payments for those weeks. Really hoping it doesn't take the full 3 weeks but trying to stay patient.

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I'm dealing with this exact same issue right now and this entire thread has been such a relief to find! I was starting to panic thinking I was missing something obvious, but clearly this employer registration number is just really well hidden. After reading through everyone's experiences, I'm going to start my search with my W-2 Box 15, then check any old paystubs for terms like "SUI#" or "ER UI Acct." It's honestly wild that something so important for unemployment filing can be labeled in so many different ways and scattered across random documents. The fact that NYS DOL doesn't provide any guidance on what this number is or where to find it just adds unnecessary stress to an already overwhelming process. Thanks to everyone who shared their detective work - you've basically created the comprehensive guide that should have existed from day one!

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I'm in the same boat and totally agree about how frustrating this is! It's crazy that we all have to become detectives just to file for unemployment. I've been following all the suggestions in this thread and it's given me so much hope. One thing I wanted to add - if you have any old tax preparation documents or files from when you did your taxes this year, sometimes tax software saves additional employer information that might include this number. I haven't found mine yet but I'm working through the W-2 Box 15 approach first, then planning to check old paystubs and quarterly statements. It really should not be this hard! Thanks for acknowledging how overwhelming this whole process is - it helps to know we're all struggling with the same confusing system.

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I'm going through this exact same frustrating situation right now! Reading through everyone's experiences has been incredibly helpful - I had no idea this number could be hiding in so many different places with so many different names. I just wanted to add one more potential source that might help others: if you have any employee ID cards or badges from your workplace, sometimes the employer's registration information is printed in tiny text on the back or included in any accompanying paperwork when you first got your ID. Also, if your company uses any employee apps for scheduling, time tracking, or internal communications, the employer details section sometimes includes tax ID and unemployment account information. I know it's absolutely ridiculous that we have to hunt through every possible document just to file for unemployment benefits, but this community has been amazing at sharing all these creative solutions. Going to start with the W-2 Box 15 approach and work my way through all the suggestions - thanks everyone for making this feel less impossible!

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That's such a clever suggestion about checking employee ID cards and badges! I never would have thought to look there, but you're absolutely right that companies sometimes put all kinds of random information on the back of those things. The employee app idea is brilliant too - I use a scheduling app for work and never thought to check if there's employer details buried in there somewhere. It's amazing how this thread has uncovered literally dozens of potential hiding spots for this one number. I'm starting to think employers deliberately scatter this information everywhere just to make our lives harder! But seriously, between everyone's suggestions we've basically created the ultimate treasure hunt guide for finding employer registration numbers. I'm going to add employee ID cards and work apps to my search list along with all the other great suggestions. Thanks for thinking outside the box and adding even more options for those of us still hunting for this mysterious number!

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