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I've been following this thread religiously since I'm in the exact same nightmare - claim pending for 3+ weeks and I was honestly starting to panic about rent and bills. But reading through everyone's success stories with the Wednesday 8:15am strategy has given me actual hope for the first time in weeks! What really convinced me is that multiple people mentioned reps confirming there's genuine staffing reasons behind the mid-week timing - finally feels like we're working with real intel instead of just blind luck. I'm definitely going to try this approach tomorrow morning and I've already printed out a checklist with all my info organized (claim ID, SSN, employment dates, bank details) thanks to @Keisha's brilliant suggestion. It's absolutely mind-blowing that we need to become unemployment phone system hackers just to access our own benefits, but this community has been more helpful than months of dealing with the useless official DOL channels. If the strategic calling doesn't work after giving it a proper shot, that claimyr.com service sounds like a solid backup based on all the positive experiences shared here. Thanks everyone for the genuine advice and success stories - you've literally kept me from giving up completely. Will definitely report back on how tomorrow goes! 🤞
@Austin I'm so glad you found this thread too! I've been in the exact same situation - pending for weeks and feeling completely helpless until I discovered all these success stories. The Wednesday 8:15am strategy really does seem to be the real deal, especially knowing there's actual staffing logic behind it rather than just random chance. I'm planning to try it myself this week and definitely going to prep that organized checklist approach that @Keisha shared - such a smart way to avoid fumbling around when you finally get someone on the line. It's ridiculous that we need to become phone ninjas just to get our own money, but at least now we have a real game plan instead of just desperately calling at random times. Really hoping tomorrow works out for you - please keep us updated! This community support has been everything 💪
I've been stuck in pending status for almost a month now and this thread is honestly the most helpful resource I've found anywhere! The Wednesday 8:15am strategy sounds legit based on all the success stories, especially knowing there's actual staffing reasons behind the timing rather than just luck. I'm definitely going to try this approach tomorrow morning - already set my alarm and organized all my paperwork (claim ID, SSN, employment info, etc.) into a checklist like @Keisha suggested. It's wild that we need to become phone system strategists just to get our own benefits, but I'm grateful for communities like this where people share what actually works vs the useless official DOL website. If the strategic calling doesn't pan out after a few solid attempts, I'll absolutely check out that claimyr.com service that multiple people have mentioned. At this point I'm willing to try anything to get my claim moving - my landlord is already asking about next month's rent and I'm getting seriously stressed. Thanks everyone for sharing real experiences instead of generic advice. This thread has given me more hope than weeks of trying to navigate this broken system alone! Will report back on how tomorrow goes 🤞
just stop filing ur weekly claims and apply for disability thats what i did no problems
This is not good advice. Not properly notifying NYS Department of Labor about status changes can lead to overpayment demands later. Always follow proper procedures.
I work for a disability advocacy organization and see cases like this frequently. Since your injury is work-related, you should definitely pursue Workers' Compensation benefits through the NYS Workers' Compensation Board, not regular state disability. The key steps are: 1) Contact NYS Department of Labor immediately to report that you can no longer work and request your UI claim be suspended/closed, 2) File a Workers' Comp claim with your employer and the Board as soon as possible, and 3) Get all medical documentation from your doctor supporting that you cannot work. Don't delay on any of these steps - Workers' Comp has strict reporting deadlines and continuing to collect UI while unable to work can create serious overpayment issues. The Workers' Comp Board website has all the forms you need to get started.
This is incredibly helpful information - thank you for breaking down the exact steps! I had no idea there were strict reporting deadlines for Workers' Comp. Do you happen to know how long I have to file the Workers' Comp claim after the injury occurred? My back injury happened about 3 months ago but it's gotten progressively worse. I'm worried I might have missed some deadline.
Don't feel dumb at all! The whole unemployment system is confusing and they really don't make it easy to understand. I'm still wrapping my head around all of this too. It's good that people like @Mateo Lopez ask these questions because it helps everyone learn.
I went through this exact same confusion when I first applied! One thing that helped me was looking at my actual wage statements from employers - they usually show which quarter the wages were reported for. Also, if you worked multiple part-time jobs like you mentioned, make sure ALL your employers reported your wages correctly to NYS Department of Labor. I had one employer who was late reporting my Q2 wages and it initially looked like I had a gap in my work history. The system automatically calculates your base period once you file, but it's worth double-checking that all your wages are showing up properly in their system.
This is really helpful advice! I never thought about checking my actual wage statements to see which quarter they were reported for. I had three different part-time jobs during 2024, so I definitely want to make sure all the wages are showing up correctly. How do you actually check if your wages are properly recorded in the NYS Department of Labor system? Is there a way to see this information before you file your claim?
I went through this exact situation last year and writing a letter actually did help move things along! Here's what worked for me: Use the official letterhead format with your info at the top (name, address, phone, email, claim number, SSN). Address it to "NYS Department of Labor, Adjudication Unit" and include your county. In the body, reference your claim number again and clearly state "Request for Adjudication Review - Additional Documentation Enclosed." Keep it to one page, be factual not emotional, and number your attachments. I sent mine certified mail with return receipt to prove delivery. Got a response within 3 weeks and my claim was resolved shortly after. The key is being very organized and professional - they deal with so many messy cases that a well-formatted letter with clear documentation really stands out.
@Sean Kelly This is exactly the guidance I was hoping to find! I m'in a similar situation with my adjudication dragging on for weeks. When you mention using official "letterhead format, did" you create your own letterhead or just format it professionally with your contact info at the top? Also, I m'curious about the certified mail aspect - did the return receipt help when you needed to follow up, or was it mainly just for your own peace of mind? Your success story gives me hope that there s'actually a way to get through to them effectively. Thanks for taking the time to share such detailed advice!
@Sean Kelly This is incredibly valuable advice! I m'dealing with the same frustrating adjudication delay and your step-by-step approach gives me a concrete plan to follow. I m'particularly interested in your point about being factual "not emotional -" that s'probably where a lot of people go wrong. Quick question: when you reference official "letterhead format, do" you mean you actually created letterhead with borders/logos, or just professionally formatted your contact information at the top? Also, did you send copies of documents or did you mention having originals available upon request? I want to strike the right balance between providing enough evidence and not overwhelming them with paperwork. Really appreciate you sharing what actually worked!
I actually had success with a similar approach to what Sean described, but I wanted to add a few practical tips that helped me. First, I called the main NYS DOL number and asked specifically for the mailing address for adjudication correspondence - they gave me a more direct address than what's listed online. Second, I included a brief timeline of events in my letter (like "Filed claim on X date, last contact on Y date, issue has been pending for Z weeks") which seemed to help them understand the urgency. Also, I made sure to reference any confirmation numbers or case worker names I had from previous interactions. The certified mail receipt actually came in handy because when I called later, I could reference the tracking number and delivery date to show I had submitted additional documentation. It took about 4 weeks total, but my claim did get resolved. The key really is being organized and making their job easier by presenting everything clearly. Good luck!
@Luca Marino This is so helpful! I love the tip about calling for the specific adjudication mailing address - I never thought to ask for that directly. The timeline approach is brilliant too, it shows them exactly how long things have been stalled without being whiny about it. Quick question - when you called for the mailing address, did you get transferred around a lot or were they able to give it to you pretty quickly? I m'worried about spending hours on hold just to get an address. Also, did you send your letter to that specific address or did you still address it to the general Adjudication Unit? Thanks for adding these practical details - between your advice and Sean s'format guidance, I finally feel like I have a real action plan!
Drew Hathaway
I just wanted to chime in as someone who also struggled with this recently! One more place that helped me find my unemployment number was checking my browser's autofill history - if you've ever typed it into a form on the website, sometimes browsers save that information and you can access it through your saved form data. Also, if you've ever screenshot any pages from your unemployment account (maybe to show someone or save for your records), check your phone's photo gallery - the unemployment number might be visible in those screenshots. The whole system is definitely frustrating and poorly organized, but reading through all these helpful suggestions from everyone really shows how supportive this community is. Don't give up - with all these different places to check, you'll definitely find your number!
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Dallas Villalobos
•That's such a clever idea about checking browser autofill history! I never would have thought of that but it makes perfect sense - browsers do save form data and that could definitely include the unemployment number if it was entered before. The screenshot suggestion is really smart too, especially since so many people take screenshots when they're trying to figure out confusing websites. It's amazing how many creative solutions everyone has come up with for what should be such a straightforward piece of information to find. This whole thread has been incredibly helpful and really shows how we're all in this together trying to navigate a system that clearly needs major improvements!
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Yara Assad
I'm so glad I found this thread! I've been dealing with the exact same issue for the past week. After reading through everyone's suggestions, I decided to check multiple places and finally found my unemployment number in three different locations: on an old payment confirmation email that was buried in my inbox, in the "View Claim Details" section of my ny.gov account (it was labeled as "UI Number"), and surprisingly on a screenshot I had taken of my account weeks ago when I was first trying to figure things out. It's honestly ridiculous that we all have to become detectives just to find our own claim information, but I'm so grateful for this community sharing all these different strategies. For anyone still searching, definitely try the mobile app suggestion and check your email spam folder - those were two places I almost missed!
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Miguel Diaz
•This is exactly what I needed to read! It's so encouraging to hear that someone actually found their number using the suggestions from this thread. I've been feeling pretty overwhelmed trying to track mine down, but knowing that you found it in multiple places gives me hope. I'm definitely going to check that "View Claim Details" section first since you mentioned it was labeled as "UI Number" - I probably walked right past that without realizing what it meant. The screenshot idea is brilliant too, I think I might have taken some photos when I was first setting up my account. Thanks for sharing your success story and confirming which methods actually worked - it really helps to know I'm not just chasing dead ends!
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