New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

OMG I'm so glad you asked this question! I've been freaking out about the same thing. Just lost my job at a restaurant downtown and filed last Friday. Been googling constantly trying to figure out if I'd have to wait a whole week with no income. This thread is so helpful - I was about to panic.

0 coins

I totally get that panic feeling! Restaurant work can be so unpredictable with layoffs. Just make sure you keep filing your weekly certifications even while you're waiting for that first payment - you don't want to miss any weeks. The system will backpay you once everything processes. Hang in there!

0 coins

Just wanted to confirm what others have said - NY definitely eliminated the waiting week back in March 2020 and it's been permanent since then. I went through this process about 6 months ago and got paid starting from my first eligible week. The 10 days you've waited is totally normal for initial processing. NYS DOL usually takes 2-3 weeks for that first payment to hit your account, especially if you're doing direct deposit setup for the first time. Keep doing those weekly certifications and you should see movement soon. If it goes past 3 weeks total, that's when I'd start making some calls.

0 coins

This is really helpful confirmation! I was getting worried since it's been 10 days but sounds like I'm still within the normal timeframe. Just to double-check - when you say "first eligible week," does that mean the very first week I was unemployed, or the first week after I filed my claim? I was unemployed for a few days before I actually got around to filing.

0 coins

Diego, I'm going through the exact same thing right now at my diner job! Hours dropped from 32 to about 14 per week due to slow business after the holidays. I was so worried about filing because I thought having ANY job would disqualify me, but partial unemployment has been a lifesaver. The whole process is honestly way less scary than I built it up in my head. You just file online, then report your weekly hours and earnings (including all tips) when you certify each week. The system does all the math for you - you don't have to figure out the complicated formulas everyone talks about. What's been super helpful for me is screenshotting my work schedule each week and keeping a running note on my phone of daily tips. Makes the weekly reporting so much easier when I have everything right there. Your restaurant situation is exactly what this program exists for - don't feel bad about using it! I've been getting partial benefits for about 6 weeks now and it's made the difference between making rent or not. Seriously, stop overthinking it like I did and just file. The worst thing that can happen is they say no, but based on what you've described, you'll definitely qualify.

0 coins

Chloe, thank you so much for sharing your diner experience! It's such a relief to hear from someone who's currently going through this and making it work. I had the exact same worry about having ANY job disqualifying me - I'm so glad to know that's not how it works! Your tip about screenshotting the work schedule and keeping running notes of daily tips is brilliant. I've been trying to remember everything at the end of the week and it's been stressful. The fact that you've been successfully getting partial benefits for 6 weeks really gives me confidence that this system actually works for people like us. You're absolutely right that I need to stop overthinking this - I've been going in circles for weeks when I could have already been getting help with rent. I'm definitely filing my claim today. Thanks for the encouragement and for sharing such practical advice!

0 coins

Diego, I was in your exact situation about 8 months ago when my bartending hours got slashed from 40+ to barely 20 per week. The partial unemployment system in NY literally saved me from falling behind on rent! Here's what I wish someone had told me upfront: Yes, you can absolutely file even while working part-time - that's exactly what partial benefits are for. You'll report your weekly earnings (wages + tips) and NYS DOL automatically calculates your partial benefit. The sweet spot is you can earn up to your weekly benefit amount plus $50 before benefits start getting reduced significantly. What made the biggest difference for me was filing immediately instead of waiting to see if hours would pick back up. I lost almost a month of potential benefits by hesitating. The weekly certification process becomes super routine - I set a phone reminder for Sunday nights and it takes maybe 5 minutes once you get the hang of it. Keep detailed records of your schedule changes and any communication from your manager about the hour cuts - DOL might want to see that documentation. Your restaurant situation with reduced hours due to slow business is textbook eligibility for partial unemployment. Don't overthink this - the system exists specifically to help people like us bridge the gap when work hours get cut through no fault of our own!

0 coins

I had this exact same issue a few months ago! What worked for me was calling the NYS Department of Labor claims line at (888) 209-8124 first thing in the morning - I'd recommend calling right at 8:00 AM sharp on a Tuesday or Wednesday like others mentioned. When you get through, explain that you're missing payment for your first week and ask them to review your claim history. The rep was able to see that my first week got stuck in processing and manually pushed it through. Also, make sure to have your confirmation number from when you first filed ready - they'll likely ask for it. It took about 2 weeks after the call for the payment to hit my account, but I did get the full amount including the $300 federal supplement that was active at the time. Don't give up - that money is rightfully yours!

0 coins

@Amina Diallo Thank you for this detailed breakdown! I m'in the same situation as everyone else here - missing my first week payment. I m'going to try calling 888 (209-8124) at 8am tomorrow following your advice. One quick question - did you have to provide any specific reason for why the first week wasn t'paid, or did the rep figure that out on their own when they looked at your account? I m'worried they might ask me technical questions I can t'answer. Also, were there any other documents besides the confirmation number that you d'recommend having ready just in case? Really hoping this works - that missing $435 would make a huge difference right now!

0 coins

@Amina Diallo I just wanted to say thank you for posting such detailed and helpful advice! I ve'been dealing with this same missing first week issue for about a month now and was getting really discouraged. Your step-by-step breakdown gives me exactly what I need to tackle this. I m'definitely going to call 888 (209-8124) at 8am tomorrow morning and follow your game plan. It s'so reassuring to hear from someone who actually got their missing payment resolved - sometimes it feels like these issues just disappear into a black hole. I ll'make sure to have my confirmation number ready and will report back here with hopefully good news. Thanks again for taking the time to share your successful experience!

0 coins

I went through this exact same situation about 3 months ago! The trick is to call the NYS DOL at (888) 209-8124 right at 8:00 AM on a Tuesday or Wednesday - avoid Mondays at all costs. When I finally got through (took about 45 minutes of calling), the representative was able to see that my first week got stuck in their system during the initial processing. She explained that sometimes when claims need manual review or there's a slight delay in approval, that first week doesn't automatically get added to your payment queue even though you're eligible for it. The rep manually released the payment and I received it about 10 days later. Make sure you have your SSN, confirmation number from your initial application, and the exact dates of that first week ready. Also, be prepared to explain that you've been receiving regular payments but noticed the very first week you claimed is missing from your payment history. Don't let them tell you to just file online - this requires manual intervention from their end. Good luck!

0 coins

Maya, you're absolutely making the right call by questioning this warehouse offer! I just went through unemployment myself earlier this year and had to navigate these same concerns about suitable work requirements. That $5/hour pay cut from $18 to $13 represents about a 28% reduction, which is way below the 80% threshold that NYS Department of Labor typically considers suitable in the early weeks of your claim. Combined with the fact that warehouse work has zero overlap with your retail management experience, this is a textbook case of unsuitable work. At 6 weeks into your claim, you're still well within the period where they expect you to be selective about offers that match your professional background and earning history. I kept detailed records when I declined similar mismatched offers and never had any issues with my benefits. Focus your search on retail supervisor or assistant manager roles where your management experience will actually be valued - you shouldn't have to take a huge step backwards just because it's the first offer that came along. Document this offer and your reasons for declining (major pay cut, no relevant warehouse experience, doesn't utilize your management skills) but don't stress about turning it down!

0 coins

@Melina Haruko exactly! Maya, I just wanted to add my experience since I m'new here but went through this exact situation last month. I was so worried about declining any job offer that I almost took something completely wrong for me - thankfully I found threads like this that helped me understand my rights. That warehouse job sounds like such a bad fit on multiple levels. The pay cut alone going (from $18 to $13/hour would) set you back financially, but more importantly, taking warehouse work when you have retail management experience could actually make it harder to get back into management later. Employers might wonder why you stepped so far backwards. At only 6 weeks in, you definitely have time to find something that actually matches your skills and pay level. I held out for 10 weeks and ended up finding a position that was actually better than my previous job! Don t'let anyone pressure you into thinking you re'being too picky - you re'being smart about your career.

0 coins

@Melina Haruko and @Luca Russo are absolutely spot on! Maya, as someone who s been'lurking in this community for a while but finally creating an account to respond, I just had to chime in because your situation hits so close to home. I went through almost the exact same thing about 6 months ago - was making $17/hour as a retail supervisor and got offered a $12/hour job in food service. The anxiety about potentially losing benefits was real, but declining that offer was honestly one of the best decisions I made during my unemployment period. Like everyone s been'saying, that 28% pay cut from your management role is way beyond what NYS Department of Labor would consider reasonable, especially this early in your claim. The warehouse work being completely unrelated to your retail management background just makes it even more clearly unsuitable. I ended up finding an assistant manager position at a different retail chain that paid $19/hour - if I had taken that food service job, I probably never would have been available for the interview! Trust your instincts and hold out for something that actually values your management experience.

0 coins

Maya, you're absolutely right to question this offer! As someone who just navigated this exact situation a few months ago, I can tell you with confidence that declining that warehouse job is completely justified under NYS Department of Labor guidelines. The $5/hour pay cut (from $18 to $13) represents a 28% reduction, which is well below the 80% threshold they typically use for suitable work in the early weeks of your claim. Plus, warehouse work has absolutely nothing to do with your retail management background - you'd be starting from scratch in a completely different field. At only 6 weeks into your claim, you're still in the prime period where NYS DOL expects you to hold out for work that actually matches your skills and salary history. I turned down three similar mismatched offers in my first two months and never heard a peep about it. My advice: document this offer and your reasons for declining (significant pay cut, no warehouse experience, doesn't utilize your management skills), then focus your search on retail supervisor or assistant manager positions where your experience will actually be valued. Don't let anyone make you feel guilty for being strategic about your career - that's exactly what the system is designed to allow during this early period!

0 coins

@ApolloJackson this is such comprehensive advice! Maya, I'm new to this community but had to jump in because I literally just went through this exact scenario last week. I was offered a job that would have been a $6/hour pay cut from my previous position and spent days agonizing over whether to take it or risk losing my benefits. Reading through all these responses has been incredibly validating - it sounds like you (and I) are both well within our rights to decline offers that don't match our experience and salary levels, especially this early in our claims. The 28% pay reduction you're facing with that warehouse job is definitely beyond what anyone should have to accept at 6 weeks in. I ended up declining my offer and have been focusing on positions that actually utilize my skills. It's such a relief to know that the system is designed to give us time to find appropriate work rather than forcing us into any available job. Keep those records of the offer details and your reasoning, but don't lose sleep over saying no to something that would clearly be a career step backwards!

0 coins

UPDATE: Just wanted to let everyone know that my payment came through this morning! So it took exactly 3 business days from when I spoke with the DOL representative. Thank you all for your help and advice!

0 coins

That's great news! Thanks for updating us. This information will be helpful for others in the same situation.

0 coins

That's a relief! I finally got through to someone today and they told me the same thing. Fingers crossed mine comes through quickly too!

0 coins

That's such a relief to hear your payment came through so quickly! Three business days is way better than the week+ that some others experienced. I'm in a similar situation right now - missed my appointment last Friday and just got through to someone yesterday. The rep I spoke with also said "it's been noted in the system" but didn't give me a confirmation number. Based on your timeline, I'm hoping to see my payment by early next week. Thanks for following up with the community - it really helps to know what to expect!

0 coins

I'm new here but going through the exact same thing! Missed my appointment on Wednesday and my benefits got suspended immediately. Reading through everyone's experiences has been so helpful - it's reassuring to know I'm not the only one who's dealt with this. @Jamal Edwards thanks for posting the update about getting your payment in 3 days, that gives me hope! I called yesterday and got the same vague it "s'been noted response." Did you do anything specific between your call and when the payment came through, or just wait it out?

0 coins

Prev1...7677787980...1378Next