Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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wait so if i started working in january this year would i qualify now? im so confused about these quarters
It depends on when you file and how much you earned. If you file now in 2025, your base period would be Q1 2024 through Q4 2024. So if you started in January 2024, you'd have Q1-Q4 2024 earnings to count toward eligibility.
I went through something similar last year. The base period calculation is definitely confusing - I recommend checking your wage statement on the NYS Department of Labor website to see exactly what quarters and earnings they're counting. You can log into your NY.gov account and view your wage and benefit statement to see if you meet the minimum requirements. If you're close but not quite there, definitely ask about the alternative base period like Sebastián mentioned. Also, if you had any other jobs during that time period, even short-term ones, those wages might count toward your total too.
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yeah layoffs definitely count, that's like the main reason unemployment exists lol. just don't mess up your weekly claims once you start getting them
Don't panic - you're definitely eligible since you were laid off due to downsizing (not misconduct). File your claim immediately at labor.ny.gov, don't wait even a day. You'll need your SSN, employer info, last day worked, and reason for separation. The weekly benefit amount is based on your earnings history. Also, start looking for work right away since you'll need to certify weekly that you're actively job searching. Sorry this happened to you, but the system is there for exactly this situation.
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Just a quick follow-up tip: When you call, if you reach an agent who seems unsure about how to help with ID.me verification issues, politely ask to be transferred to a Tier 2 specialist. The frontline agents sometimes don't have the system access needed to see the verification status or to push it through the review process. The Tier 2 specialists have more tools at their disposal for these specific issues.
That's really helpful, thank you! I wouldn't have known to ask for a Tier 2 specialist.
Any update? Did you get through to them? I'm curious if they're still having the same issues with ID.me that they had when I dealt with them.
I finally got through today using that Claimyr service someone mentioned! You were all right - the agent said my ID.me verification was received but sitting in a queue waiting for someone to review it. She escalated it and said I should see the payment in 3-5 business days. Fingers crossed! Thank you all for the advice.
That's awesome news! So glad you got through and they were able to escalate it. Hopefully you'll see that backpay soon. It's such a relief when you finally get someone who can actually help instead of just telling you to wait. Keep us posted on when the payment comes through!
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not to change the subject but does anyone know if they're gonna extend benefits again this year? my 26 weeks are almost up and im still looking for work
That's a separate topic - you might want to create a new thread for that question so people can find it more easily. But the short answer is there's been no announcement about benefit extensions for 2025 yet.
I'm dealing with this exact same issue right now! Been trying to update my bank info for over a week after my credit union account was closed. The "information mismatched" error is driving me crazy - I've triple-checked everything and it's all correct. What's really frustrating is that when I call, I get different answers from different reps. One told me to wait for the KeyBank card, another said I should keep trying to update online, and a third one said there's nothing they can do until their IT department fixes the glitch. @Adrian Connor - thanks for sharing your experience with Claimyr, I might have to try that service too if I can't get through today. Did they charge you upfront or only if they successfully connect you to an agent? This whole situation is such a mess. How can a state system be this broken for weeks without a proper fix?
Gemma Andrews
I got disqualified for 'misconduct' even though all I did was show up 15 minutes late a few times. The NYS Department of Labor system is so broken, they'll find any excuse to deny claims. Make sure you appeal if they try to disqualify you!
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Demi Hall
•Chronic tardiness can be considered misconduct if it was documented and you were warned. But you're right that you should always appeal if you disagree with a disqualification decision.
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Arjun Kurti
For the hostile workplace situation, you'll want to gather as much documentation as possible - emails, text messages, witness statements, any HR complaints you filed, performance reviews that suddenly changed, etc. The key is showing a pattern of behavior that made continuing work unreasonable. NY does recognize "constructive dismissal" where conditions become so bad you're essentially forced to quit. Also keep in mind that you have to show you tried to resolve the situation first (like reporting to HR) before quitting, unless the situation was so severe that wasn't possible.
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