Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Nia Thompson
File immediately but be prepared for a fight if your employer contests it. Document everything about your termination and those safety complaints. The adjudication process can be slow but if you were fired for speaking up about legitimate safety issues, that's probably not misconduct under NYS Department of Labor rules.
Madison King
Just went through this same situation a few months ago. File your claim online immediately - don't wait! The NYS Department of Labor will send your employer a notice asking for details about your termination, and they have 10 days to respond. If they contest it, you'll get a determination letter explaining their decision. The fact that you complained about safety issues before being fired could actually help your case - retaliation for reporting safety concerns isn't considered misconduct. Keep any emails, texts, or documents related to your safety complaints. Good luck!
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Yuki Tanaka
This is exactly why the unemployment system is broken! Employers paying higher taxes just means they hire fewer people or pay us less. It's all connected and we're the ones who suffer in the end. I've been dealing with NYS Department of Labor for months and the whole thing is just bureaucratic nonsense designed to discourage people from claiming what they earned.
I mean the system has problems but at least there IS unemployment insurance. My dad talks about how his generation didn't have these safety nets
Zainab Omar
Just to add some specific numbers - in NY for 2024, employers pay SUI tax on the first $12,300 of each employee's wages. The tax rate ranges from 0.6% to 9.9% depending on the employer's experience rating. New employers typically start at around 4.1%. So for most employers it's a predictable business expense, not something that fluctuates wildly unless they have unusually high turnover or layoffs.
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Glad to hear you got it resolved! This is a good reminder that persistence pays off when dealing with unemployment issues. And it's always a good idea to explore multiple avenues when you're stuck.
Congratulations on getting through @Hunter Hampton! Your update is really encouraging for those of us still struggling with this. I'm curious - when you used Claimyr, did you have to provide them with your personal information like SSN or account details? I'm interested in trying it but want to make sure it's secure before sharing sensitive info. Also, do you remember roughly what the cost was? Thanks for taking the time to update us with your success story!
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guys im so stressed. been waiting since december, rent is due, and my landlord is breathing down my neck. any ideas for explaining this situation to creditors?? 😰
NebulaNinja
•Many creditors have hardship programs right now. Call them and explain your situation. Some might let you defer payments. Hang in there!
Javier Gomez
•Check if there's a rent relief program in your area. Some cities are offering assistance for folks waiting on unemployment.
I'm dealing with the exact same issue - filed in late January and radio silence since then. What's really frustrating is that I've been diligently certifying every week but my online account just shows "pending" with no timeline or updates. I've tried calling dozens of times but it's always busy or I get disconnected after waiting on hold forever. It's nerve-wracking not knowing if there's an issue with my claim or if it's just the massive backlog. At this point I'm wondering if I should reach out to my assembly member like someone suggested. This whole situation is causing so much stress when we're already dealing with being unemployed! 😤
Carmen Ruiz
I called NYSDOL this morning and they confirmed they're experiencing "intermittent system performance issues" affecting some accounts but not others. The representative said they're working on it but didn't have an ETA for a fix. She recommended trying during non-peak hours (before 8am or after 7:30pm) and said if you're still having issues by this weekend, you should call the claims center directly for help with manual certification.
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GalacticGladiator
•Thank you for sharing this! At least they're acknowledging there's a problem. I managed to get through early this morning but it's good to know about the manual certification option if it happens again.
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TechNinja
This is such a frustrating situation! I've been dealing with similar issues for the past few days. What really helped me was using a VPN to connect through a different server location - apparently sometimes the system works better from certain IP ranges. I switched to a server in Albany and was able to certify on the second try. Also, if you're using auto-fill in your browser, try typing everything manually instead. The system seems really sensitive to any formatting differences. Hang in there everyone - hopefully they get this sorted out soon!
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