Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The whole system is set up to screw people over. They don't tell you about deadlines clearly, then act like it's your fault when you miss benefits. I bet half the people who deserve UI never even know they can apply.
same thing happened to my brother, lost like a month of benefits because nobody told him
I just went through this exact situation last month! You definitely can't get those 6 weeks back, but don't let that stop you from filing immediately. Even though you missed out on some benefits, you can still collect for the remaining weeks of your unemployment. The application process online isn't too bad once you get started - just make sure you have your Social Security card, driver's license, and any paperwork from your employer ready. Also keep in mind you'll need to certify for benefits every week going forward, so set a reminder for yourself. Better to start collecting something now than to keep waiting and lose even more potential benefits.
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This happened to me and it's because my claim hit the 26-week mark and needed to be reviewed before continuing. System didn't tell me this AT ALL, just gave the error you described. Had to call to find out.
Hmm I've only been on unemployment for about 16 weeks so I don't think that's it for me. But good to know for later!
OMG this is happening to me too right now! I've been trying since Sunday and getting the exact same "already filed" error. So relieved to see I'm not the only one but also terrified after reading about people getting hacked 😰 I'm gonna try the midnight trick tonight and if that doesn't work I'll definitely call first thing tomorrow morning. Has anyone actually gotten through to someone today? The phone lines seem even busier than usual
Same boat here! Been trying since yesterday with no luck. The phone lines are definitely swamped - I've been calling since 8am and can't even get into the queue. From what everyone's saying here, it sounds like we really need to talk to a human to fix this. I'm gonna try that claimyr service a few people mentioned if the midnight thing doesn't work. Keep us posted if you get through!
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Just went through this exact same process yesterday! Took me about 40 calls over two days but finally got through around 2pm. The specialist was actually really helpful once I connected - walked me through everything step by step and even explained what to expect next. For anyone still struggling, I noticed I had better luck when I called during lunch hours (12-2pm) rather than first thing in the morning. Also make sure you have all your employer info written down beforehand because they move pretty quickly once you're connected. Hang in there everyone, it's frustrating but worth the persistence! 🙏
That's really encouraging to hear! I'm dealing with the same phone redirect situation right now and was getting so discouraged after trying all morning with no luck. Going to try during lunch hours tomorrow like you suggested. Did the specialist mention anything about how long it takes to get the determination letter once you complete the phone application? I keep seeing different timeframes mentioned here and want to set realistic expectations for myself.
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Thanks everyone for the clarification! I was so confused because I had read some old information about calling in. The online system through my.ny.gov sounds much easier. Just to make sure I understand - my benefit week runs Sunday to Saturday, so I can certify anytime starting Sunday at 6 AM for the week that just ended? And I need to make sure I have my 3 job search activities documented before I certify?
Yes, you've got it exactly right! Sunday at 6 AM is when the certification opens for the previous week (Sunday-Saturday). And definitely have those 3 job search activities ready - the system won't let you submit without them. I usually prepare my list during the week so I'm not scrambling on Sunday morning. Welcome to the community and good luck with your claim!
One tip I wish someone had told me when I started - set a reminder on your phone for Sunday mornings! I got into the habit of doing my weekly certification right after I have my coffee on Sunday. It becomes routine after a few weeks. Also, if you ever have technical issues with the my.ny.gov portal, try clearing your browser cache or switching browsers. The site can be a bit finicky sometimes but usually works fine once you get the hang of it.
The Boss
UPDATE: I finally got it to work! I was definitely putting it in the wrong section. And the lighting tip was super helpful too. I put my SS card on a dark blue towel and made sure all four corners were visible. Thanks everyone for your help! My verification is processing now.
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Evan Kalinowski
•awesome! glad it worked out. how long did they say processing would take?
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The Boss
•They said 24-48 hours for the verification to complete. Fingers crossed it all goes smoothly from here!
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Miguel Castro
For anyone still struggling with this, here's what worked for me when I had the same "can't find a pic" error: Make sure your phone camera is completely clean (mine had a smudge I didn't notice), take the photo in natural daylight near a window if possible, and hold your phone steady for an extra second after taking the photo. The system seems really picky about image quality. Also, if you're using an older phone, try borrowing a newer one with a better camera - that made all the difference for my friend who was having the same issue.
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Aisha Khan
•Great tip about cleaning the camera lens! I never would have thought of that. The natural daylight suggestion is really smart too - I was trying to take the photos at night with just my overhead light which probably wasn't helping. Thanks for sharing what worked for you!
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