New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Emma Taylor

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Just apply anyway! The worst they can do is say no, and you might be surprised. I thought I didn't have enough earnings from my seasonal job but apparently working at different places in different quarters still counts toward your total. Don't overthink it.

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Zoey Bianchi

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@Keisha Williams - You can find your base period quarters by looking at when you file your claim. If you file today, your base period would be January 2024 through December 2024. The NYS DOL website has a tool under "Unemployment Insurance" > "File a Claim" that shows your exact base period dates. You can also log into your online account once you start the application process to see your wage history. Don't worry about having every single pay stub - they usually have your wage information from employers already, but it's good to have some records just in case there are discrepancies.

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Andre Moreau

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Wait so there's only 30 days? That seems really short especially if you're trying to gather more evidence or figure out what went wrong in your first appeal.

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Aisha Ali

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The 30 days starts from when you receive the hearing decision, not when the hearing happened. But yes, it's a tight deadline which is why it's important to start working on your Appeals Board appeal right away if you plan to file one.

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Just want to add that when you file your Appeals Board appeal, make sure to clearly explain why you think the hearing officer made an error in their decision. Focus on legal or procedural issues rather than just disagreeing with the outcome. I've seen people get better results when they can point to specific parts of unemployment law that weren't applied correctly or if proper procedures weren't followed during the hearing. Good luck with your appeal!

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Paige Cantoni

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I'm in a similar situation right now - been waiting 8 days since they told me my claim was on priority status. Reading all these responses is both helpful and terrifying lol. Sounds like it really varies wildly from person to person. I've been checking my payment history obsessively too but still nothing. At least now I know to also check messages and maybe try calling back to confirm the priority flag is actually there. The idea of contacting my assembly person's office is interesting - never thought of that approach. Thanks everyone for sharing your experiences, it helps to know I'm not alone in this nightmare!

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Zainab Yusuf

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Welcome to the club nobody wants to be in! 😅 I'm on day 6 of waiting for my "priority" payment and honestly reading everyone's experiences here is both reassuring and nerve-wracking. The range from 3 days to 3+ weeks is wild. I think I'm going to try calling back tomorrow to confirm my priority flag is actually there - that tip about reps lying just to get people off the phone is scary but not surprising. Also definitely going to look into contacting my assembly person if this drags on much longer. We're all just trying to survive while they take their sweet time with our money!

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I'm going through the exact same thing right now! Got the "priority status" call 4 days ago and have been refreshing my account nonstop since then. It's so frustrating not having any real timeline - they just say "soon" which could mean anything apparently. Reading everyone's experiences here shows how all over the place it really is. Some people get paid in 3 days, others wait weeks for the same issue. I'm going to try that tip about calling back to confirm the priority flag is actually on my account - the idea that reps might just say that to get you off the phone is both infuriating and totally believable. Also bookmarking the assembly person idea for if this drags on. Thanks for posting this question - at least we know we're not suffering alone in this broken system!

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Drew Hathaway

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Just make sure you're also meeting your job search requirements even with the part-time work. The NYS Department of Labor still expects you to be actively looking for full-time employment and documenting your search activities.

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Good point! I've been keeping my job search log updated. Do I need to list a certain number of contacts per week even if I'm working part-time?

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Laila Prince

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The whole system is so confusing! I accidentally didn't report some small earnings once and got an overpayment notice months later. Now I'm paranoid about reporting everything correctly.

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Chloe Harris

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That's exactly why it's so important to be overly cautious with reporting! Even small amounts like tips or cash payments need to be reported. The penalties for overpayments can be steep - they'll make you pay back the benefits plus interest. Better to report everything and let the system calculate the deductions than risk an audit later.

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Aaliyah Reed

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Did they tell you which specific weeks were approved for backpay? I'm worried because my situation involves some weeks where I worked part-time and I'm not sure if they'll calculate it correctly. Should I call them again to make sure they have the right information about my work hours for those weeks? I'm so stressed about them potentially overpaying me and then asking for it back later.

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Mohammed Khan

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Not OP but I dealt with part-time work backpay. They should have all your reported income if you certified correctly for those weeks originally. If you didn't certify or made a mistake, definitely call to clarify before they process the payment!

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Ava Garcia

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This is really encouraging news! I've been waiting on my NY backpay for about 6 weeks now and haven't heard anything yet. Can I ask what number you faxed your letter to? I've been calling the main line but haven't been told to submit any documentation yet. Maybe I need to be more proactive about asking what they need from me to move my case forward. The waiting is absolutely brutal - I'm behind on rent and bills because of this delay.

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