New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had issues getting through to NYS Department of Labor when I had questions about garnishments on my account. If you need to talk to someone about this stuff, I found this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours.

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Thanks for the tip! Hopefully I won't need to call but good to know there's an option if I do.

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Just make sure you keep paying your current support while on unemployment. The court doesn't care if you're unemployed, they still expect the payments. If you can't afford it, you need to petition for a modification BEFORE you fall behind.

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@ef7084b4b048 This is really important advice. I've seen people get in trouble thinking unemployment gives them a pass on child support. How quickly can you usually get a modification hearing if your income changes?

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omg yes file anyway!! my sister thought she couldnt get anything cause her boss said they were too small but turns out he was lying and just trying to avoid paying taxes

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Just to add some clarity here - the threshold for employer coverage in NY is actually quite low. Employers must pay unemployment insurance if they pay $300 or more in wages in any calendar quarter, OR if they employ one or more workers for some portion of a day in each of 20 different calendar weeks. So most legitimate employers should be covered. If your friend's employer is claiming they don't participate, it's worth having her file a claim anyway because NYS Department of Labor will investigate and determine if the employer was actually required to be paying in. Don't take the employer's word for it!

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Anyone else find it insane that we're required by law to report this income but they make it nearly impossible to get the forms we need? Make it make sense!

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THIS!!! 👏👏👏

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and then they wonder why people hate dealing with government agencies 🙃

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I'm dealing with the exact same situation right now! Collected unemployment starting March 2020 and the 2020 1099-G is nowhere to be found online. From reading all these responses, it sounds like claimyr.com might be worth trying since so many people have had success with it. Has anyone tried the workforce center option that was mentioned? There's one near me and if I can avoid the phone nightmare that might be easier. Also really appreciate the tip about contacting your assemblyperson - never would have thought of that! This whole system is so frustrating when you're just trying to file your taxes correctly.

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This happened to me too! After 6 days of no deposit, I called my bank (Bank of America) and they said the payment was there but flagged for manual review because of the large amount. They released it within an hour once I confirmed it was legit. Definitely call your bank first - saved me from dealing with the DOL phone maze! 🏦✨

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@Mateo Gonzalez Yes! This is exactly what I needed to hear. I have Bank of America too and it s'been 5 days since the payment was released "-" never thought they might be holding it for review. Calling them right now instead of trying to get through to DOL again. You guys just saved me so much time and stress! 🙏

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Check with your bank ASAP! Same thing happened to my sister - payment showed released for a week but her credit union was holding it for fraud review because of the large backpay amount. Once she called and verified it was legitimate unemployment, they released it same day. Banks often flag big government payments automatically. Way easier than trying to get through to DOL! 💰

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I'm in a similar situation - filed my claim about 10 days ago and still showing as pending. It's nerve-wracking when you're already stressed about being unemployed! From what I'm reading here, it sounds like 2-3 weeks is pretty typical for NYS Department of Labor to process initial claims. I've been doing my weekly certifications even though my claim is still pending, which seems like the right move based on everyone's advice. Trying to stay patient but it's tough when you need answers about your financial situation!

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I'm going through the exact same thing! Filed about 12 days ago and my portal just says "pending" with no updates. It's so stressful not knowing what's happening, especially when you're already dealing with job loss. Thanks for sharing - it helps to know others are in the same boat. I've been doing my weekly certifications too based on all the advice here. Fingers crossed we both hear something soon!

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I'm about a week and a half into waiting myself after filing my initial claim. Reading through all these responses is actually pretty reassuring - sounds like 2-4 weeks is the normal range even though it feels like forever when you're waiting! I've been checking my.ny.gov obsessively but trying to remind myself that no news isn't necessarily bad news. Definitely going to keep up with my weekly certifications as everyone recommends. It's frustrating that the system doesn't give you more visibility into what's happening behind the scenes, but at least we're all in this together!

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