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I just went through this same nightmare last month! What finally worked for me was using a different device entirely - I borrowed my roommate's tablet and it went through on the first try. Sometimes ID.me just doesn't play nice with certain device/browser combinations for reasons nobody can explain. Also make sure you're not using any VPN or proxy - that can mess with their location verification. If you're still stuck, try doing it at a different time of day too. I found early morning (like 7-8 AM) worked better than peak hours when their servers are probably overloaded. Hope this helps!
That's really helpful about trying a different device! I never would have thought of that. The VPN tip is good too - I actually do use one sometimes for work so I'll make sure to turn it off when I try again. It's crazy how finicky this system is, but at least there are workarounds. Thanks for sharing what worked for you!
I just want to add something that helped me when I was stuck on the ID.me verification for weeks - if you have any browser extensions running (especially password managers, ad blockers, or privacy tools like Ghostery), try disabling ALL of them temporarily. I know it sounds like overkill, but ID.me's upload system is really sensitive to anything that might interfere with their scripts. I was pulling my hair out until I tried a completely clean browser session with no extensions, and suddenly everything worked. Also, if you're on mobile, try enabling "Desktop Site" mode in your browser - sometimes their mobile interface has bugs that the desktop version doesn't have. The whole system is frustrating but there are definitely ways around the technical issues!
This whole system is ridiculous! They expect you to live on practically nothing while still taking out the same child support as if you're making full wages. How are we supposed to pay rent AND child support on $400 a week??
@Ethan Davis is right that kids need support, but @Aisha Abdullah raises a valid point about the financial strain. The system doesn t automatically'adjust for reduced income - you have to proactively request a modification through the court or child support office. It s definitely'worth looking into if your unemployment benefits are significantly less than your previous wages. The modification process can take time though, so don t wait'if you re struggling'to make ends meet.
You should definitely contact the Support Collection Unit directly to confirm your specific situation. While automatic deductions are common, the timing can vary - sometimes it takes a few weeks for the systems to sync up between NYS DOL and child support enforcement. In the meantime, I'd recommend setting aside what you normally pay so you don't fall behind if the automatic deduction hasn't kicked in yet. Also keep all your unemployment documentation - you may need it if you decide to request a modification later.
just quit my job last month and got denied immediately... didn't know about the good cause thing. can i appeal or am i screwed?
The whole system is so unfair. They make it nearly impossible to prove 'good cause' unless you have perfect documentation. Most people don't think to document harassment when it's happening because they're just trying to survive the situation.
The whole unemployment tax thing is such a mess. Like they give you money when you're broke and then want some of it back for taxes. At least now I know for next time to have them take out taxes automatically if I ever need unemployment again.
If you're worried about owing a large amount, you might want to use a tax calculator online to estimate what you'll owe based on your total income for the year. Also, if you can't pay the full amount when you file, the IRS does offer payment plans - both short-term (120 days or less) and long-term installment agreements. Don't panic, but definitely don't ignore it either. File your return on time even if you can't pay the full amount to avoid additional penalties.
Omar Zaki
I remember last summer when I was collecting, I got so confused about the whole "effective days" thing. Kept thinking I was getting shorted money. Turns out NY unemployment has this weird way of calculating where each day equals 1/4 of your weekly benefit. Anyone else find that super confusing?
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Isabella Oliveira
•Yes, that's a NY-specific quirk that confuses everyone! NY unemployment uses a system of "effective days" where each week has a maximum of 4 effective days. Each effective day equals 1/4 of your weekly benefit amount. So if your weekly benefit is $600, each effective day is worth $150. If you work part-time during a claim week, they reduce your effective days, which reduces your payment proportionally.
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Ellie Simpson
Just want to add that your friend should also make sure he meets the basic eligibility requirements before applying. He needs to have worked and earned wages in at least 2 of the last 4 calendar quarters, and his job loss can't be due to misconduct or quitting without good cause. If he was laid off from the warehouse (which sounds like the case), he should be fine. The good news is that warehouse workers often have straightforward cases since layoffs are usually clearly documented. Hope this helps and good luck to your friend!
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