New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ethan Davis

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just had a friend go thru this, took forever but she got approved eventually. hang in there!

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Anna Stewart

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I'm currently going through a very similar situation! I've been on SSDI for a back injury but my doctor cleared me for desk work and light duties. When I filed my unemployment claim with NYS Department of Labor after getting laid off, I made sure to include a letter from my doctor explaining my work capacity limitations and that I'm actively seeking employment within those restrictions. The key thing I learned is to be completely upfront about your social security benefits during the initial application and provide any medical documentation that shows you can still work. My case worker told me that partial disability cases are evaluated individually, and they mainly want to verify that you're genuinely able and available for suitable work despite your limitations. It's been about 4 weeks in adjudication for me, but I've heard back from them requesting additional documentation, which I take as a positive sign that they're seriously considering my case rather than just denying it outright.

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This is really helpful to hear from someone going through the exact same thing! I'm glad you mentioned being upfront about the SSDI benefits from the start - I was honest on my application but wasn't sure if I should have provided more documentation initially. It sounds like your approach of including the doctor's letter with work capacity details was smart. I'm at 2 weeks in adjudication and haven't heard anything yet, but your experience gives me hope that 4 weeks might be more realistic for these types of cases. Did they ask for specific forms from your doctor or just a general letter explaining your ability to work within limitations?

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Aisha Rahman

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Filing for unemployment was one of the smartest things I did when I got laid off. Even though I waited about 2 weeks myself, I still got benefits for months while job searching. The application process isn't too bad, just make sure you have your employer information and social security number ready.

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Sean, I just want to echo what everyone else is saying - file TODAY! I work in HR and see this mistake all the time. People think they have to wait or that there's some complicated process, but you literally just need to go to ny.gov and start the application. The three weeks you've already lost are gone, but don't lose any more time. Also, make sure you have your last employer's information handy (company name, address, dates of employment, reason for separation) and your Social Security number. The system will walk you through everything step by step. You've got this!

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Felix Grigori

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This is really helpful advice from someone who works in HR! I'm definitely going to file today. Quick question though - when they ask for "reason for separation," should I put "laid off" or is there more specific language they're looking for? I want to make sure I don't mess anything up on the application.

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NY Unemployment certification asking me to report hours for current week (09/30/2024) that isn't finished yet - how do I certify correctly?

My unemployment claim is asking me to certify for THIS week which isn't even over yet (it's only Wednesday). I'm looking at my New York Unemployment Insurance application right now, and it's asking "This week, beginning Monday 09/30/2024, how many hours did you work, including self-employment?" and wants me to "Round up to the nearest whole number of hours." How can I possibly report hours when the week isn't finished? It's literally asking about a week that's still in progress. The system even notes to "Count only 10 hours for any day you worked more than 10 hours" and has some chart to convert hours into "days" to report. The application is also asking "This week, beginning Monday 09/30/2024, were your gross earnings more than $504?" with Yes/No options. But again, how would I know this when the week isn't complete? I'm also confused because I thought I already filed a few weeks ago but have been working on and off. Haven't certified before. Isn't certification supposed to be for the previous week not the current one? The form is also asking for the last date that I worked (with month and day fields), and whether I worked in New York State in the last 18 months (Yes/No), plus whether I currently live in New York State. If you select "no" to living in NY, it starts asking about commuting. I'm just confused about how to handle the certification when they're asking about an incomplete week. What's the proper way to handle this?

Danielle Mays

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dont even get me started on trying to reach a human there... literally easier to find bigfoot 👀

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Roger Romero

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took me 3 weeks of calling. finally used claimyr.com and got through first try

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Anna Kerber

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LMAOOO bigfoot probably works there tbh

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Fiona Sand

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Just went through this exact same thing last month! The system definitely shows weird dates sometimes but you're right to be confused. Here's what worked for me: 1. Ignore whatever date it's showing - you're always certifying for the PREVIOUS complete week (Sunday to Saturday) 2. If it's asking about "this week" that's still happening, that's definitely a system glitch 3. Report your hours/earnings from the most recent COMPLETED week only 4. Don't wait - the system won't fix itself and you might miss your certification window The NY unemployment system is notoriously buggy with dates. I've seen it show next week, last month, even random dates from 2023 lol. Just stick to the rule: previous complete week only. If you're still getting errors or weird behavior, screenshot everything and try certifying during off-peak hours (like 6am or after 10pm). The system seems to work better when fewer people are on it. Hope this helps! The whole process is frustrating but once you get the hang of it, it gets easier.

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Yara Assad

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I went through something similar last year and what finally worked for me was a combination approach. First, I called my state senator's office AND assembly member's office on the same day - don't just leave messages, keep calling until you speak to a real person in constituent services. Tell them it's an urgent financial hardship. Second, I filed complaints with BOTH the Governor's office (there's an online form at ny.gov under "File a Complaint") AND the NY State Inspector General's office. The Inspector General complaint seemed to carry more weight. Third, and this was key - I wrote a formal letter (not just email) to the DOL Commissioner with copies to my elected officials stating that I was being denied due process and considering legal action. I sent it certified mail so they had to sign for it. Within 10 days of doing all three things, I got a call from a DOL supervisor who resolved my claim immediately. The key is hitting them from multiple angles at once so they can't ignore you. Don't do just one thing - do everything simultaneously to create pressure. Also keep detailed records of every contact attempt with dates and times. Good luck!

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This is exactly the kind of comprehensive strategy I needed to hear! I've been making the mistake of trying one thing at a time and waiting for results. Your approach of hitting them from multiple angles simultaneously makes so much sense - they can't just brush off one complaint when they're getting pressure from several different sources. I'm definitely going to follow your three-step plan starting tomorrow. The certified mail letter to the Commissioner is brilliant - creates a paper trail they can't ignore. Thank you for taking the time to write out such detailed steps!

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Jamal Brown

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I'm dealing with a similar situation - been waiting 10 weeks for my claim to process with zero movement. Reading through all these responses, it sounds like the multi-pronged approach that @Yara Assad outlined is the way to go. I had no idea about the expedited hardship review for claims over 6 weeks or that the Inspector General's office handles DOL complaints. One question - for those who successfully got through to elected officials, did you call their local district offices or the Albany/Capitol offices? I want to make sure I'm contacting the right numbers when I start making calls tomorrow. Also, when you sent that certified letter to the DOL Commissioner, did you include specific legal language about due process violations, or just explain your situation? This thread has been incredibly helpful - feels good to know I'm not alone in this nightmare and that there are actually concrete steps I can take beyond just waiting on hold for hours every day.

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Malik Johnson

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Same thing happened to me! Was so stressed when I got the denial letter. Turns out I had filed too early - you have to wait until your last day of work plus any severance period ends. Also if you're getting any kind of pension or retirement payments that can disqualify you even if you're young. Really recommend reading through the whole denial letter carefully, sometimes the reason is buried in legal language at the bottom.

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Kolton Murphy

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I went through the same thing with NYS DOL last year. The most important thing is to request your "Notice of Determination" if you haven't already - it should have more specific details than just "not meeting eligibility requirements." Also check if you filed during the right base period. Since you worked 8 months but some was part-time, you might need to look at wages from 15-18 months ago, not your recent employment. The timing of when you file matters a lot for which quarters they count. Don't give up - many denials are overturned on appeal if you have the right documentation.

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