New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Liam Mendez

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One more thing to consider: If Monday is a holiday (like Memorial Day, Independence Day, etc.), your deposit would be delayed until Tuesday. Just checking that isn't the case for this coming Monday since you mentioned rent being due.

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Yuki Tanaka

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No, thankfully it's not a holiday Monday. Just regular rent day pressure. I'm going to take everyone's advice here and: 1) Call my local KeyBank branch to check for pending deposits 2) Look into switching to direct deposit to my regular bank for future payments 3) Try that Claimyr service if I need to talk to someone at unemployment directly. Thank you all for the help!

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Luis Johnson

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Just wanted to follow up and confirm what others have said - KeyBank definitely doesn't process on Saturdays. I've been on NY unemployment for 8 months now and have never once received a deposit on weekends. The timing is always: claim released Thursday = deposit appears Monday morning (usually between 6-8am in my experience). If you're really tight on rent, some landlords will accept a screenshot of your pending payment status as proof that money is coming. Mine did that once when I was in a similar bind. Also, pro tip: set up text alerts with KeyBank so you'll know the exact moment your deposit hits!

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Jamal Wilson

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Thanks for the follow-up and the practical tips! The screenshot idea for the landlord is actually really smart - I never thought of that. And good point about the text alerts, that would definitely help with the anxiety of waiting for deposits. It's frustrating that the system is so predictable yet inflexible, but at least knowing the timeline helps with planning. Appreciate everyone sharing their experiences here!

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Charlie Yang

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ugh the whole unemployment system is so confusing!! I remember when I first applied I kept second-guessing every answer and it took me like 3 hours to complete because I kept going back and changing things. Just stick with your first instinct and be honest about everything.

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James Johnson

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One more important tip - after you submit your initial application, you'll need to file weekly claims every week to continue receiving benefits. The system will prompt you to do this, but don't forget or you'll miss payments. Also, you'll need to register for work search activities through the NYS Department of Labor job search system.

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How soon after I submit my application can I start filing weekly claims? And do I need to look for work immediately?

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Layla Mendes

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Most disqualifications can be appealed if you disagree with their decision. You typically have 30 days from the determination date to file an appeal. But first you need to find out exactly why they disqualified you - could be work search, separation issues, or availability problems.

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I had a similar situation happen to me a few months ago - woke up to see "disqualified" with zero explanation. Turns out there was a glitch in their system that flagged my work search entries as incomplete even though I had submitted everything correctly. The frustrating part is they don't automatically send you the determination letter sometimes, so you have to really dig through your account or call multiple times. I'd suggest checking your "Messages" section thoroughly and maybe try logging out and back in - sometimes the correspondence shows up in weird places. Also document everything you've been doing for job searches just in case you need to prove compliance later.

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JaylinCharles

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The wage requirements change every year but for 2025 you need at least $2,700 in your highest quarter and total wages of at least 1.5 times your highest quarter amount. Since you're still employed part-time, you'll file for partial benefits and your weekly benefit will be reduced by a portion of what you earn each week. Make sure to report all work and earnings accurately on your weekly claims or you could face an overpayment.

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Paolo Ricci

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I went through something similar when my hours got cut at my job last year. The key thing to remember is you need to file your claim as soon as your hours are reduced - don't wait! You can apply online at labor.ny.gov and the system will walk you through determining if you meet the wage requirements based on your work history. Since you've been working 8 months you should have enough quarters of work. Just make sure when you file your weekly claims that you report exactly how many hours you worked and how much you earned that week. The system will automatically calculate your partial benefit amount. Also keep records of your job search activities because they do audit that requirement.

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Isaiah Cross

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Just wanted to update everyone - my son got a call from DOL yesterday explaining the whole situation. Turns out his claim got flagged because he had worked in another state briefly last year. They said the legislative office inquiry is what pushed his claim through final approval. So definitely reach out to your representatives if you're stuck!

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Kiara Greene

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just sent email to my assembly person! fingers crossed 🤞

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This is so helpful, thank you for sharing! I've been stuck in limbo for 2 months now and getting the runaround every time I call. Your success story gives me hope that there's actually a way forward. I'm definitely going to try contacting my assembly person - I hadn't even thought of that option. It's crazy that we have to jump through all these hoops just to get benefits we're entitled to, but at least there are people like you willing to share what actually works. Congratulations to your son on finally getting his money!

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Nia Jackson

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I'm in the same boat as you - been waiting almost 3 months now and feeling so frustrated with the whole process. Reading Isaiah's story really does give hope that persistence pays off. I actually just looked up my assembly person's contact info after seeing all these success stories in the comments. It's ridiculous that we need to involve elected officials just to get basic unemployment benefits processed, but if that's what it takes I'm willing to try anything at this point. Good luck with your claim!

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