Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I work with disability cases (not a lawyer just admin) and you're gonna have an uphill battle with the timing issue. But it's not impossible! Gather all your medical records showing when the disability started, any attempts at treatment, and documentation of why you couldn't file earlier (medical appointments, surgeries, whatever). Then you NEED to speak with an actual agent who can look at your specific situation.
I went through something similar - had a work injury that took months to properly diagnose and by the time I realized I couldn't return to my job, I thought I'd missed the window. Turns out NY has provisions for "good cause" delays, especially when medical issues are involved. The key thing is you need to show that your delay was due to circumstances beyond your control (which dealing with a new disability diagnosis definitely qualifies as). When you call, emphasize that you were overwhelmed with medical care and didn't understand your options at the time. Bring documentation showing your diagnosis timeline, treatment schedule, anything that shows you were dealing with a serious medical situation. Also mention you're already in the SSDI process - that actually helps show the severity of your condition. Don't let people discourage you about the timing - I've seen people get approved for unemployment even after long delays when they had valid reasons. Your disability diagnosis and the time it took to understand your new limitations is absolutely a valid reason. Just make sure you can work in SOME capacity when you file (even if it's different from your mechanic job) because that's the requirement for unemployment vs disability benefits. Good luck! 🙏
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Your weekly benefit rate is calculated as 1/26th of your highest quarter earnings during your base period, up to the maximum of $504. The minimum weekly benefit is $104. So if your highest quarter was $6,800 like you mentioned, that would be about $261 per week before any partial earnings deductions. You'll also need to meet the work search requirements and file weekly claims to maintain eligibility.
I've been trying to get through to NYS Department of Labor to ask about my benefit calculation for weeks but their phone lines are always busy. Has anyone found a way to actually talk to someone there? I keep getting disconnected after waiting on hold forever.
I had the same problem until someone told me about Claimyr (claimyr.com). They help you get through to NYS Department of Labor agents when you can't reach them yourself. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month and finally got my benefit questions answered after weeks of failed attempts.
The whole system is so frustrating! I qualified for like $180 a week which barely covers anything these days. Meanwhile my friend who worked construction gets the max $504. It's not fair how they calculate these things based on your previous job when some industries just pay less.
I feel you on that. The benefit amounts really don't keep up with cost of living increases.
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I've been trying to get through to NYS Department of Labor for weeks to ask this exact question! Their phone lines are always busy and I keep getting hung up on. It's so frustrating when you just need a simple answer about reporting requirements.
I had the same problem until I found this service called Claimyr at claimyr.com. They actually get you through to real NYS Department of Labor agents on the phone. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was skeptical at first but it really helped me get answers about my specific claim issues without waiting on hold for hours.
Just want to add that while 401k withdrawals don't affect your UI benefits, you should really consider if this is the best option. The penalties and taxes can be brutal, plus you're losing years of compound growth. Maybe look into hardship loans from your 401k first?
I appreciate the advice, but I've already explored other options. This is really my last resort to avoid losing my apartment.
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For anyone still experiencing issues, the NYSDOL has acknowledged the technical difficulties on their official channels. They've stated: 1. No one will be penalized for missing certification deadlines due to today's system issues 2. The main issue has been identified and partially resolved (database connection problems) 3. They recommend using the mobile app instead of the website if possible 4. If you receive error codes, document them and the time of your attempt If you absolutely need to certify today and cannot access the system, calling the Telephone Claims Center is an option, though wait times may be long. For fastest service, try calling right when they open (8:00 AM) tomorrow.
Thank you so much for this information! I did manage to get in and certify about 30 minutes ago, but this is really helpful for others. Where did you see this official announcement? I couldn't find anything on their website.
It was posted on their official Twitter account (@NYSLabor) and on the NY.gov service status page. They don't always update the main unemployment website with these announcements, which is part of the communication problem.
Just wanted to share my experience from today - I was also locked out all morning but managed to get through around 2 PM using Firefox after switching from Chrome. What worked for me was clearing ALL browsing data (not just cache/cookies), restarting my browser completely, and then waiting about 20 minutes before trying again. The site was still really sluggish but I was able to complete my certification. For anyone still struggling, I also noticed that if you get logged out during the certification process, DON'T immediately try to log back in. Wait at least 15-20 minutes or it seems to trigger some kind of session conflict. Really hope they invest in better infrastructure soon because this stress is the last thing unemployed people need!
Angelina Farar
ugh the whole system is so confusing... why can't they just make it clear what counts as what?? i'm dealing with three different agencies right now and they all want different information about my unemployment benefits
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Mei Lin
•I totally feel your frustration! Each agency has their own forms and definitions. What helped me was creating a simple spreadsheet with my monthly UI amounts and dates - then I could just reference it for any application. Also, most agencies have a "benefits verification" section on their websites where you can print official statements if needed.
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Ingrid Larsson
I went through this exact same situation a few months ago when applying for rental assistance. Yes, you absolutely need to report your unemployment benefits as they are considered public benefits for reporting purposes. I was initially hesitant too, but my caseworker explained that being transparent is always the best approach. The good news is that most housing assistance programs understand that unemployment is temporary and shows you're actively seeking work. They typically look more favorably on UI recipients compared to other benefit programs since it demonstrates recent work history. Don't stress too much about it affecting your other applications - being honest upfront will save you headaches later if they discover the income through their verification processes anyway.
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