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The ny unemployment system is LITERALLY the worst in the country. I eventually had to show up IN PERSON at my state senator's office and refuse to leave until they helped me. Took 3 visits but they finally assigned someone to my case.
I feel your pain - I was stuck in unemployment hell for 4 months last year. Here's what finally worked for me: I contacted both my state assemblyperson AND senator on the same day, then used Claimyr.com to actually get through to a real person at NYSDOL. The combination of political pressure + talking to an actual agent got my claim moving within 72 hours. Don't waste time with the Governor's office - they just redirect you back to the same broken system. Focus on your local reps and getting to a human who can see your account. Also document everything with dates/times in case you need to escalate further. Hang in there!
Hope you figure it out! These benefit programs are so hard to navigate when you're dealing with multiple agencies.
I went through something similar a few years ago. The tricky part is that SSDI allows for a Trial Work Period where you can earn up to a certain amount ($1,050/month in 2024) for up to 9 months while keeping your benefits. But unemployment benefits require you to certify that you're actively looking for work and available for immediate employment, which could potentially conflict with your disability determination. The timing matters a lot too - if you lose a job during your trial work period, you might have a case for unemployment, but you'd need to be very careful about how you present your availability for work. Definitely get clarification from both your disability attorney and maybe a consultation with someone who knows NYS unemployment law before proceeding.
just to add - you can also make quarterly estimated tax payments if you dont want to do the withholding thing. some people prefer that so they have more control over the timing
I'm new to unemployment benefits and this thread has been really helpful! Just to clarify - when you elect the 10% withholding through NYS Department of Labor, does that get sent directly to the IRS or do I need to do anything else? Also, if my usual tax bracket is lower (like 12%), would it make sense to withhold less than 10% or is it better to err on the safe side and maybe get a refund?
also keep all your paperwork! you'll need the 1099-G and any records of what you had withheld when you file your taxes
Just wanted to add that if you're working part-time while collecting unemployment, that income will also affect your tax situation. I was working a few hours a week at a retail job while on unemployment and forgot to factor that in when estimating my taxes. The 10% withholding from NYS Department of Labor might not be enough if you have other income sources. You might want to calculate your expected total income for the year and see if you need to make additional quarterly payments or increase your withholding at your part-time job if you have one.
Luca Romano
This is incredibly helpful info, thank you! I've been stuck in pending for almost 2 months now with no progress through normal channels. Quick question - when you emailed your senator, did you send it to their general contact email or is there a specific email for unemployment/constituent services? Also, how long did it take them to respond to your initial email? I'm going to try this approach but want to make sure I'm doing it right!
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Isaac Wright
•I sent it to the general contact email on their website - most offices route those to the right department automatically. I got a response within 24 hours acknowledging my email and asking for my claim details. The key is to be really specific in your subject line like "URGENT: NY Unemployment Claim Stuck in Pending - Constituent Services Request" so it gets prioritized. Also include your full name, address (to prove you're a constituent), and all your claim info in the first email so they don't have to ask for it later!
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Zoe Papanikolaou
This is exactly what I needed to see! I've been banging my head against the wall for 6 weeks trying to get through to someone at NYSDOL. My claim has been stuck on "pending" since I filed and I was starting to think it was hopeless. I had no idea contacting my state senator was even an option - I thought they only dealt with like, big policy stuff. Going to look up my rep right now and send them an email today. Did you have to provide any specific documentation when you contacted them, or just explain the situation? Really hoping this works because I'm running out of savings fast!
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Marina Hendrix
•Hey! I totally get the frustration - I was in the exact same boat just a few weeks ago. When I contacted my senator, I just explained the situation in the initial email and included my basic info (claim ID, when I filed, how long I'd been pending). They asked for additional documentation later if they needed it, but the initial contact was pretty straightforward. The key is being clear about your timeline and how long you've been waiting. Don't worry about having everything perfect - their staff deals with these issues constantly and knows exactly what they need. Definitely try it - worst case scenario you're in the same position you're in now, but best case you get results in just a few days like I did!
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