New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ethan Moore

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ok no joke every1 in my friend group who got laid off recently had their claims stuck at some point. the ONLY way to get it fixed is to talk to a human. i was lucky and got thru after 2 days of calling but my roommate used claimyr.com and said it worked great.

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Chloe Wilson

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Hey Keisha! I went through the exact same thing last month - that "accepted" status had me refreshing my account like crazy! In my case, it took about 6 days after acceptance to see my actual benefit amount show up. They'll post a "Monetary Determination" letter in your online account that breaks down your weekly benefit amount and total benefits available. You should get an email notification when it's ready to view. The waiting is definitely nerve-wracking when you're trying to budget, but it sounds like you're on the right track. Just keep certifying weekly in the meantime and checking your account daily. Fingers crossed yours comes through quickly! 🤞

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Honorah King

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Thanks Chloe! That's really reassuring to hear from someone who just went through this. 6 days sounds reasonable - I'm on day 3 now so hopefully soon! Did you get your first payment pretty quickly after the monetary determination showed up? And yeah, I've been obsessively checking my account multiple times a day 😅

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Zara Malik

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Don't forget about the work availability requirement too. You need to be able and available for work each week. If you go on vacation or have any period where you can't work, you need to mark that on your weekly claim or you could be committing fraud.

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Also want to add - make sure you understand the difference between "able to work" and "available for work". Able means you're physically and mentally capable of working, while available means you're not doing anything that would prevent you from accepting a job if offered (like being enrolled in full-time school during business hours). I learned this the hard way when I had to explain why I was taking a morning class. Keep documentation of everything and when in doubt, always err on the side of over-reporting rather than under-reporting!

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Lauren Johnson

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did u try 2 stay at the job longer? sometimes if u quit too early they say its ur fault

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Ella Knight

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I didn't quit - they laid me off because they said they didn't have enough work. I would have stayed if I could, I really needed the job.

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William Schwarz

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You're in the clear from an eligibility standpoint since you were laid off due to lack of work. That's considered a qualifying separation because it was not your fault. As long as you have documentation showing you were laid off (not fired for cause or quit), you should have no issues with the separation reason.

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Omar Mahmoud

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I went through something similar last year! The good news is that with your steady employment through November 2024, you should definitely qualify for a new claim with a decent benefit amount. A few tips from my experience: 1) File online as soon as possible - don't wait, 2) Have all your employment documentation ready including your separation notice from the 3-week job, 3) Be prepared for the ID.me verification again (it's annoying but faster the second time), and 4) When you get to the employment history section, list ALL your jobs including that 3-week position. The system will automatically calculate your base period wages from your longer employment history. With a $62k salary through November, you're likely looking at a much better benefit rate than you'd expect from just 3 weeks of work. Hang in there - you've got this!

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Evelyn Xu

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This is exactly the kind of detailed advice I was hoping for! Thank you so much for taking the time to write this out. I'm definitely going to get all my paperwork together before filing. Quick question - for the separation notice from the 3-week job, is an email from my manager saying they're laying me off due to lack of work sufficient, or do I need something more formal? I want to make sure I have everything they might ask for.

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Holly Lascelles

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CALL THEM!!!! Don't rely on online advice (including mine lol). Every situation is different, and backdating is decided case by case. But you HAVE to talk to someone. The website won't let you backdate on your own.

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Malia Ponder

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good luck getting thru tho 😭 been trying for 2 weeks

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Kyle Wallace

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Try claimyr.com - worked for me when I was in this exact situation last month

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Liam McGuire

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Hey Shelby, I was in almost the exact same situation a few months back. Lost my job in August and didn't file until October because I was convinced I'd land something quickly. Turns out that was a costly mistake! When I finally got through to someone (took forever on hold), they were able to backdate my claim by 4 weeks, which seems to be pretty standard. The agent told me that while "I thought I'd find work quickly" isn't considered "good cause," they still have some discretion for shorter backdates. My advice: call them ASAP and be honest about your situation. Don't embellish or make up reasons - just explain that you're new to unemployment and didn't realize you should file immediately. Sometimes being straightforward works better than trying to find loopholes. Also, make sure you're filing your weekly certifications correctly going forward. The last thing you want is to deal with overpayment issues on top of everything else. Good luck - I know how stressful this whole process is!

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Ella Russell

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For someone at your income level ($65k), the 10% federal withholding should be pretty close to what you'll owe. At $504 weekly that's about $50.40 withheld per week. Since unemployment benefits are taxed as ordinary income, you'd likely be in the 22% marginal bracket, but remember that's only on the unemployment income portion. The 10% withholding plus any taxes from other income/jobs should keep you from owing too much. You can always adjust it later if you find a job quickly or if your situation changes. I'd definitely recommend starting with the 10% - it's much better than getting hit with a big tax bill next April!

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Sophie Duck

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This is really helpful! I didn't realize that the 22% marginal rate only applies to the unemployment portion. So even though I was in that bracket when working, the effective rate on my UI benefits would be lower since it's not all my income. That makes me feel better about the 10% withholding being sufficient. Thanks for breaking down the math - seeing the $50.40 per week makes it more concrete.

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Chloe Harris

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Just wanted to add that you can also check your withholding amount on each payment stub when you get your unemployment benefits deposited. The NYS Department of Labor will show exactly how much was withheld for federal taxes, so you can keep track throughout the year and see if you need to make any adjustments. I started with 10% withholding and it worked out perfectly for my situation - ended up getting a small refund instead of owing anything. Also worth noting that if you do find work before the year is up, you might want to adjust your W-4 at your new job to account for any under-withholding from the unemployment period.

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Ava Martinez

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That's really smart advice about adjusting your W-4 at a new job! I hadn't thought about that - if I only have 10% withheld from unemployment but then get a job later in the year, my regular paycheck withholding might not account for the earlier unemployment income. Definitely something to keep in mind when I start job hunting. Thanks for the tip about checking the payment stubs too - I'll make sure to review those to track my withholdings.

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