Same situation here - lost my job in late October and have been certifying for about a month now with zero payments. It's so frustrating when you're stressed about bills and the system gives you no real updates. I've been checking the payment history daily but it's completely empty. At this point I'm wondering if I should try calling or if there's some issue with my claim that I don't know about. The uncertainty is almost worse than the waiting itself!

I'm going through the exact same thing right now! Filed in early November and have been certifying weekly for about a month with absolutely nothing. My claim shows approved online but zero payments have hit my account. It's so stressful not knowing if there's some hidden issue or if this is just the normal (terrible) timeline. I've tried calling a few times but can never get through - just endless hold music and then disconnects. Reading through everyone's experiences here, it sounds like the 3-4 week mark is when you really need to start pushing to talk to someone. I think I'm going to try that claimyr service people keep mentioning since the regular phone system seems impossible. Hang in there everyone - hopefully we'll all get through this bureaucratic nightmare soon! 🤞

Good luck with everything! The process can be frustrating but it's definitely possible to get benefits again if you qualify. I'm rooting for you!

I went through this exact situation about 2 years ago! After my benefits expired, I worked various contract jobs for about 9 months before applying again. The process was pretty straightforward - you just need to file a brand new claim online. One thing that helped me was keeping detailed records of all my earnings during that gap period, including 1099s and any cash payments. Also heads up that you'll need to do the whole work search requirement again, but honestly it felt easier the second time around since I knew what to expect. The hardest part was just waiting for the approval, but it did come through. Hang in there!

I work in HR and see these cases all the time. The key phrases NYS Department of Labor looks for are 'constructive dismissal' or 'forced to resign due to intolerable working conditions.' But you absolutely must have documentation - emails, witness statements, complaints filed with HR or management, medical records if stress-related, etc. The burden of proof is on you to show you had no reasonable alternative but to quit. File your claim truthfully and be prepared for an initial denial and appeal process.

I went through something similar last year when I had to quit due to my manager's constant verbal abuse and unreasonable demands. NYS Department of Labor initially denied my claim, but I successfully appealed by focusing on "good cause" reasons. Here's what worked for me: 1) I used the exact phrase "constructive dismissal due to hostile work environment" in my appeal, 2) I gathered every piece of evidence I could - screenshots of nasty emails, notes from meetings with dates/times, even a coworker who witnessed some incidents, 3) I documented how the situation affected my health (had to see a doctor for stress). The whole process took about 3 months but I eventually got approved with back pay. Don't give up after the first denial - most quit cases get denied initially but many are overturned on appeal if you have solid documentation.

This exact same thing just happened to my neighbor last month! She got a Wisely card out of nowhere and panicked thinking someone stole her identity (which they did). The most frustrating part is how impossible it is to reach anyone at NY unemployment - she literally took days off work just to sit on hold. What finally worked for her was filing complaints with multiple agencies at once: the FTC identity theft report, a police report, AND contacting her state assembly member's office. The assembly member's office actually has a direct line to the unemployment fraud department and got her case escalated within 48 hours. Don't just rely on one approach - hit them from all angles! Also keep that Wisely card as evidence but definitely don't activate it.

This is absolutely terrifying - I can't imagine how stressful this must be for you! I haven't dealt with this personally but my coworker went through something similar last year. She found out that the scammers had somehow gotten hold of her W-2 information from a data breach at our previous workplace that happened like 2 years ago. The company never even notified us properly about it! One thing she mentioned that really helped was keeping a detailed log of every single phone call, email, and document - dates, times, reference numbers, who she spoke with (if anyone). When she finally got through to someone, having all that documentation made the process go much faster because she could prove she'd been trying to resolve it for weeks. Also definitely check with your current employer's HR department to see if they've had any security incidents. Sometimes companies don't announce breaches right away or they bury it in some random email you might have missed. The scammers are getting this info from somewhere and workplace data breaches are super common now unfortunately 😞 Hope you get this sorted out quickly! Keep us updated on how it goes.

Had this exact same issue last year when I switched carriers! The MFA lockout is so frustrating. One thing that helped me was having all my documents ready before calling - not just SSN and old phone number, but also your last few weeks of claim confirmations if you have them. The tech support person asked for those to verify my identity. Also, if claimyr doesn't work out, try calling right at 7:59 AM - sometimes you can get in the queue before they officially open. The system is definitely broken but you'll get through eventually!

I'm dealing with this exact same issue right now! Changed my phone number last week and completely forgot about the MFA setup until I tried to log in yesterday. Been trying to call since then but keep getting the busy signal. Really appreciate everyone sharing their experiences here - definitely going to try the claimyr service and the early morning calling strategy. It's so frustrating that there's no way to update your phone number online, especially when that's literally the thing preventing you from accessing your account. Hopefully I can get this sorted out soon, really need to certify my benefits this week! 😅