New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't give up! I was unemployed for 16 months and thought I'd never work again. What finally worked was being completely honest in interviews about what I learned during that time and how it made me more motivated. Some employers actually see long-term unemployment as making you less likely to job hop.

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I went through something similar after being laid off and struggled for over a year. What really helped me was the NYS Department of Labor's "Mature Worker Program" - they have specialized counselors who understand the challenges of long-term unemployment and age discrimination. They also connected me with employers who specifically value experienced workers. Don't overlook their apprenticeship programs either - some are open to career changers and provide paid training. The key is persistence and not taking rejections personally. You have value and experience that someone needs!

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Just file as soon as you're eligible, don't overthink it. The system will tell you if there are any issues with your dates or payments.

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One thing to keep in mind - make sure you file your initial claim online rather than trying to call. The NYS DOL website is usually much faster and you can do it 24/7. When you file, you'll create your weekly claim schedule (they'll assign you specific days to certify each week). Also, even though your vacation pay won't delay your initial claim filing, it might reduce your benefit amount for that first week depending on how much it is. Good luck with everything!

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This is really helpful advice! I didn't realize they assign you specific days to certify each week. Do you know if there's any flexibility with those days or are you stuck with whatever they give you? Also, when you say the vacation pay might reduce the benefit amount - is that just for the first week or could it affect multiple weeks?

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Just went through this exact situation during Memorial Day weekend earlier this year. The one-day delay is pretty standard, but what really helped me was setting up text alerts through my bank so I got notified the moment the deposit hit my account. Most banks offer this service for free and it saved me from constantly checking my balance. Also, if you're really tight on timing with bills, some utility companies and landlords are understanding about holiday delays if you call and explain - I've had success getting a one-day grace period when I showed them it was due to a government holiday affecting my unemployment payment.

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That's such great advice about the text alerts! I never thought to set those up but it makes perfect sense - way better than obsessively checking my account every hour. And the tip about calling utility companies is really smart too. I was stressing about my electric bill that's due Thursday, but you're right that most companies are pretty understanding about government payment delays if you just explain the situation. Thanks for the practical tips from someone who's been through this before!

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Thanks everyone for all this helpful info! I'm also new to unemployment and was panicking about the Labor Day delay. @Fatima Al-Sayed that tip about the 2-4 AM deposit timing is a lifesaver - I've been losing sleep checking my account at random times. And @Jamal Harris, I'm definitely setting up those text alerts right now. It's crazy how these little details aren't explained anywhere official but make such a huge difference when you're trying to budget on unemployment. Really appreciate this community looking out for each other!

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Mei Lin

WEEKLY FILING IS MANDATORY! I can't stress this enough. The NYS Department of Labor system is very strict about this. Miss a week and you'll be dealing with a nightmare of phone calls and delays. Set a reminder on your phone for every Sunday morning.

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yeah this system is so confusing, why cant they just make it simple

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Just to clarify the timeline for you - you need to certify WEEKLY (every week) but payments are processed BI-WEEKLY (every two weeks). So your routine will be: File week 1 claim → File week 2 claim → Receive payment for both weeks → File week 3 claim → File week 4 claim → Receive payment for weeks 3&4, and so on. The key is never skip a weekly certification even though you're not getting paid every week. Hope this helps clear up the confusion!

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The whole system is ridiculous if you ask me. You pay into unemployment insurance but then when you actually need time off for something important like having a baby they tell you you're not eligible because you're not 'available for work.' Meanwhile they created this whole separate program with different rules and probably different application processes. Why can't they just make it simple?

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I understand the frustration, but the programs do serve different purposes. UI is meant for people who lose their jobs involuntarily, while PFL is specifically for family caregiving situations. The requirements are different because the situations are different.

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I just went through this process myself earlier this year! @Connor O'Brien is absolutely right - you won't qualify for regular unemployment while on maternity leave, but New York's Paid Family Leave is what you want to look into. You can get up to 12 weeks of PFL at 67% of your average weekly wage (up to a cap). The application is through your employer or their insurance carrier, not through the unemployment system. Also, for the actual birth/recovery period, you may qualify for short-term disability benefits which is separate from both UI and PFL. I'd recommend calling your HR department first to ask about both PFL and disability benefits - they should be able to walk you through the process since they handle the paperwork on their end.

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