New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Same boat here, been doing the minimum 3 activities but maybe I need to do more? My adjudication officer mentioned something about 'good faith effort' during my phone interview.

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The 3 activities is the minimum but showing more effort definitely looks better if your claim gets reviewed. Quality over quantity though - better to have 3 really strong applications than 6 random ones.

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From my experience, the most effective combo is direct applications + follow-up calls + visiting local career centers. I was stuck for 3 months just doing online applications, but once I started actually calling employers a few days after applying AND attending the free resume workshops at my local One-Stop Career Center, things picked up fast. The career center staff also helped me identify which job boards actually have real postings vs the fake ones that just collect your info. Also don't overlook LinkedIn networking - sending personalized messages to people in your field counts as a networking activity and sometimes leads to referrals.

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This whole system is so backwards though. Like why should employers have to pay for unemployment when half the time people get fired for legitimate reasons? Just creates more costs for businesses trying to operate.

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The system is designed to provide a safety net for workers who lose jobs through no fault of their own. Even if someone is terminated for cause, they may still be eligible for benefits depending on the circumstances - it's not automatic disqualification.

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Thanks everyone for clarifying this! I had the same confusion when I started my first job. One thing to add - if you're ever unsure whether your employer is properly registered and paying UI taxes, you can also check your pay stub. While you won't see a deduction for unemployment insurance (since you don't pay it), legitimate employers will often list it in the "employer taxes" section or have it noted somewhere. Also, keep all your pay stubs - you'll need them if you ever have to file for unemployment benefits to prove your wages and work history.

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That's really helpful advice about checking pay stubs! I never thought to look for that employer taxes section. Is there a specific line item or code I should be looking for that indicates unemployment insurance contributions? I want to make sure my new employer is doing everything properly from the start.

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Same thing happened to my cousin except it was for being late too many times instead of missing work completely. She still got her benefits after explaining the situation during the phone interview.

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I work for a nonprofit that helps people navigate unemployment claims, and I can tell you that attendance-related terminations are evaluated case by case. The key factors NYS DOL considers are whether the absences were willful misconduct versus circumstances beyond your reasonable control. Document everything - transportation breakdowns, childcare emergencies, any medical issues. When you file your claim, be completely honest about the attendance issues but also clearly explain the underlying causes. Many people in similar situations do receive benefits, especially when they can show they made good faith efforts to maintain attendance despite legitimate obstacles.

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Apply anyway! Even if they fire you, you should file your claim right away. The adjudication process will determine if your attendance issues constitute misconduct. Don't assume you're disqualified - let NYS Department of Labor make that determination based on all the facts.

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I went through something similar last year. The important thing to understand is that NYS Department of Labor distinguishes between different types of misconduct. Simple tardiness due to childcare issues often doesn't rise to the level of "willful misconduct" that would disqualify you. I'd recommend documenting everything - keep records of your childcare provider's schedule changes, any daycare closures, doctor visits for your child, etc. When you apply, be completely honest about the circumstances. Many parents face these exact challenges and the system does recognize legitimate childcare conflicts as different from just being irresponsible. Also, even if you're initially denied, the appeals process gives you a chance to present your case more thoroughly with all your documentation.

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One thing to keep in mind is that your unemployment benefits will be taxable income when you file your taxes next year, even though they're based on gross wages. So you might want to consider having taxes withheld from your weekly payments to avoid owing money later.

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That's a really important point about the tax implications! @Sofia Morales is absolutely right - I learned this the hard way when I got a surprise tax bill. You can request to have 10% federal taxes withheld when you certify for benefits each week. It s'easier to do it upfront than scramble to pay taxes later.

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This is really helpful information everyone! I'm in a similar situation and was also confused about the gross vs net distinction. @Liam Fitzgerald - with your $52k gross income, you should be looking at a decent weekly benefit amount since NYS caps out at $504/week maximum. The formula is roughly 50% of your average weekly wage during your highest earning quarter in the base period, so you'll want to look at your quarterly earnings to get a better estimate of what to expect.

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@Rajan Walker That s'super helpful! I didn t'realize there was a maximum cap of $504/week. So even if someone made way more than $52k, they d'still max out at that amount? And thanks for explaining the 50% formula - that makes it much clearer how they actually calculate it from the quarterly earnings.

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