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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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The fact that the NY unemployment system is still this broken is absolutely insane. It's been like this for YEARS. Nobody cares because politicians don't have to deal with it. I'd recommend documenting everything and also filing a complaint with the state ombudsman's office.
👆 THIS! The ombudsman actually helped my sister after 4 months of getting nowhere
I'm going through the exact same situation right now - filed in early June, got my determination letter saying I qualify for $412/week, but it's been 8 weeks of "pending" status with zero payments. The frustration is real! I've been calling nonstop but can never get through. Reading through everyone's experiences here gives me some hope that it will eventually get resolved, even though the waiting is killing me financially. Going to try some of the suggestions mentioned here like contacting my assembly person and maybe that calling service people have mentioned. Thanks for posting this - at least I know I'm not alone in this nightmare!
Ugh, I feel your pain! Same boat here - filed in late May and it's been nothing but "pending" hell for weeks now. The worst part is not knowing WHY it's stuck or when it might get fixed. I've been trying the early morning calling strategy but still can't break through. Let me know if the assembly person route works for you - might try that myself if I keep getting nowhere!
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hi everyone quick question thats kind of related but a bit different... if i only certified for unemployment for 1 day of work missed instead of the whole week, can i go back and fix that? sorry to hijack the thread but figured someone here might know
That's actually a different issue called a "partial certification correction." You need to call NYSDOL directly about that too. They can adjust your benefit amount if you certified incorrectly for a partial week. Don't wait though - do it ASAP.
Update: I finally got through to NYSDOL after using Claimyr (thanks for the recommendation!). The agent reviewed my case and said they would allow me to certify for the missed weeks because I had documentation showing I was waiting for an eligibility determination and missed the notification. They're backdating 9 weeks! I have to wait 2-3 weeks for processing but at least it's approved. For anyone else in this situation - definitely call, have documentation ready, and be polite but persistent!
Great outcome! This is exactly why it's always worth pursuing these issues with NYSDOL rather than assuming nothing can be done. Documentation is absolutely key in these situations.
Congratulations! This gives me hope for my own situation. Can you share what kind of documentation you had that helped convince them? I'm in a similar boat and want to make sure I have everything ready when I call.
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Just went through this exact situation a few months ago! My former employer claimed I was terminated for "insubordination" when really I was just asking questions about unsafe working conditions. The hearing was less intimidating than I expected - it was done over the phone and lasted about 30 minutes. The judge asked me to explain my side first, then my employer presented their case. I had screenshots of our text conversations and my original job description which helped prove I wasn't being insubordinate. Won the case and got all my back benefits. The key is having documentation and staying calm during questioning. Good luck with your hearing!
That's really encouraging to hear! I'm glad you were able to document everything with texts and job descriptions. I'm realizing I should probably gather up any emails or messages I have from my manager about my performance. Did you have a lawyer or represent yourself? I'm trying to figure out if I need legal help or if I can handle this on my own like you did.
I went through something similar last year with a retail chain that contested my claim. What I learned is that some companies have automated systems that flag ANY termination for a contest, regardless of the actual circumstances. They're banking on people not showing up to defend themselves. For your hearing, focus on the fact that your termination letter specifically says "poor performance" - that's actually great documentation in your favor since poor performance typically doesn't constitute misconduct under NY law. The burden is on them to prove you committed willful misconduct, not just that you weren't meeting expectations. Document everything you can remember about your final weeks there and any conversations with management. You've got this!
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I feel your pain! I went through this same nightmare about 6 months ago. My KeyBank card took exactly 9 business days to arrive, and yes, all the money was already loaded on it when I activated it. The worst part is they send it in this super plain envelope that looks like junk mail - I almost threw mine away! Here's what helped me: I called KeyBank at 1-866-295-2955 around 8am and they were able to confirm my card had been mailed and give me the expected delivery window. Way more helpful than trying to get through to the unemployment office. Also, the second you get that card, log into the KeyBank website and set up direct deposit to your regular bank account so you never have to deal with this waiting game again. Hang in there - I know how stressful it is when rent is due and you're living on ramen. Your money is sitting there waiting for you, it's just the delivery that sucks. Check your mail really carefully for anything that doesn't look important!
This is super helpful! I had no idea they send it in such a plain envelope - I definitely would have thrown that away thinking it was junk mail. I'm going to call KeyBank first thing tomorrow morning at 8am like you suggested. It's reassuring to know that all the money will already be loaded when I get it. The direct deposit tip is gold too - I'll set that up immediately so I never have to go through this stress again. Thanks for sharing your experience, it really helps to know I'm not alone in this frustrating process!
I went through this exact same situation about 8 months ago and I totally understand the stress! My KeyBank card took 11 business days to arrive, which felt like an eternity when I was broke and anxious. The good news is that once you get it and activate it, all your released payments will already be loaded on there - you don't have to wait for them to transfer the money after activation. A few things that might help while you wait: - Check your mail super carefully - the card comes in a plain white envelope that seriously looks like junk mail - Call KeyBank at 1-866-295-2955 early in the morning (around 8am) to confirm they have your correct address and when it was mailed - If you're really desperate to talk to unemployment, I've heard good things about that claimyr service others mentioned - they basically wait on hold for you The waiting is the worst part but your money is secure and coming! Once you get the card, definitely set up direct deposit to your regular bank right away through the KeyBank website so you never have to deal with this card delivery stress again. Hang in there - I know how rough it is surviving on ramen while waiting for benefits! 🙏
Freya Larsen
just wanted to say good luck! same thing happened to my friend and she won her appeal. the truth usually comes out in these hearings
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Daryl Bright
From my experience working in HR before switching careers, I'd estimate employees win unemployment appeals around 40-50% of the time when they have solid documentation like you do. The fact that you have a company-wide email about budget cuts is huge - that directly contradicts their misconduct claim. NYS Department of Labor judges are pretty good at spotting when employers are trying to avoid paying unemployment costs. Make sure to organize all your evidence chronologically and practice explaining your timeline clearly. You've got a strong case!
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Ethan Taylor
•That's really encouraging to hear from someone with HR experience! I feel much better knowing that 40-50% success rate with good documentation. You're right about organizing everything chronologically - I've been putting together a timeline of events leading up to the layoff. Do you think I should also include any performance reviews or emails showing I was meeting expectations before the budget cuts happened?
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Nia Jackson
•Absolutely! Performance reviews and emails showing you met expectations are crucial evidence. They help establish that your termination wasn't performance-related, which strengthens your case against the misconduct claim. I'd also suggest including any documentation of positive feedback, completed projects, or goals you achieved right up until the layoffs. The more you can show you were a good employee in good standing, the harder it becomes for your employer to justify the misconduct allegation. Timeline organization really helps the judge follow your story clearly.
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