New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor wage determination process is actually pretty straightforward once you understand it. They're calculating your weekly benefit amount based on your highest earning quarter in the base period. If you had any issues with unreported wages or worked for employers who went out of business, that can delay things. But in most cases it's just verification.

0 coins

That makes sense. My employer is still in business and I always got regular W2s so hopefully it goes smoothly. Thanks for explaining!

0 coins

I went through wage determination about 6 months ago and it took exactly 2 weeks for me. What helped was that I kept all my pay stubs and had my employment dates ready when I first filed. The NYS Department of Labor will also look at any severance pay you received - that might affect your benefit start date but won't reduce your weekly amount. Just be patient, Omar, since you worked for the same company for 3 years your wage history should be pretty straightforward to verify.

0 coins

That's really helpful to know about the severance pay - I did get a small severance package when I was laid off so good to know that might affect the start date. I kept most of my recent pay stubs but wish I had kept them all now! Do you remember if they asked for any additional documentation during your wage determination process?

0 coins

same boat here, thanks for asking this question! Really helpful thread.

0 coins

Just to add some clarity - I went through this exact situation last year. The NYS Department of Labor website has a specific section called "Work Search Requirements" that breaks everything down. You need to document your job search activities and be prepared to provide proof if requested. This includes the employer name, position applied for, date of contact, and method of contact. I kept a simple spreadsheet that saved me when I got randomly selected for a review. Also, don't forget that you can count things like updating your resume, attending virtual job fairs, or even informational interviews as valid job search activities. The key is being genuine about your efforts and keeping good records.

0 coins

This is super helpful! I wish I had seen this before I started panicking. The spreadsheet idea is genius - I'm going to start one today. Quick question though - do virtual job fairs actually count as one of your 3 weekly contacts? And if I attend one job fair but talk to 5 different employers there, does that count as 5 contacts or just 1?

0 coins

Great question! From what I understand, each employer contact at a job fair counts as a separate contact, so talking to 5 employers would be 5 contacts. Just make sure to document each one separately with the company name and who you spoke with. Virtual job fairs definitely count - I attended a few through the state's workforce development site and they were really helpful. The key is being specific in your records about what you did at each booth or virtual room you visited.

0 coins

The unemployment system is so confusing! I thought I understood it but then my claim went into adjudication and I realized I had no clue what half these terms meant. At least now I know I can work part-time and still get benefits.

0 coins

I'm in the same boat! The adjudication process is nerve-wracking when you're not sure if you filled everything out correctly. At least this thread helped clarify the part-time work situation - I was worried I'd have to stop my freelance gigs completely.

0 coins

Just want to add that the "able and available" requirement is really important - I learned this the hard way. Even if you're unemployed, if you have restrictions on when/where you can work (like only certain hours due to childcare), you need to report that accurately. NYS DOL considers your availability when determining eligibility. Also, the base period earnings requirement trips up a lot of people - you need sufficient wages in your base period (usually the first 4 of the last 5 completed calendar quarters before you file). If you haven't worked much in the past year, you might not qualify even if you're currently unemployed.

0 coins

This is really good to know about the base period earnings! I've been working pretty steadily but had a gap earlier this year where I was only doing gig work. Do you know if gig work earnings count toward the base period requirements, or does it have to be traditional W-2 employment? I'm worried my Uber and DoorDash income might not qualify.

0 coins

I swear, dealing with unemployment is like playing whack-a-mole. Fix one problem and another pops up 🙃

0 coins

More like whack-a-soul. This system is draining the life outta me

0 coins

I had this exact same issue a few months ago! Turns out my account had been temporarily locked due to "suspicious activity" (which was just me trying to log in too many times with what I thought was the correct PIN). What finally worked for me was calling the technical support line specifically (not the general unemployment line) and explaining that I couldn't access my account despite being certain my PIN was correct. They were able to unlock it immediately and walked me through resetting it. The tech support number should be listed separately on your state's unemployment website. Hope this helps!

0 coins

Just want to add that if you have any issues with your application being denied or if they say you don't meet the requirements, you can appeal the decision. I had to appeal when they initially said I didn't have enough earnings but I won the appeal. The key is having all your pay stubs and documentation ready.

0 coins

Good to know! I saved all my pay stubs so I should be covered there. Hopefully I won't need to appeal but it's reassuring to know that's an option.

0 coins

One more tip - when you file your initial claim, make sure to have your Social Security number, driver's license, and employment history for the last 18 months ready. You'll also need your employer's information including their address and the reason you're no longer working there. The system will ask for your last day worked and last day paid (these might be different if you got severance or vacation payout). Also, file your claim as soon as possible after becoming unemployed - there's no waiting period in NY to file, and you can't get benefits for weeks before you file your claim, even if you were eligible.

0 coins

Prev1...456457458459460...1378Next