New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait they can take money from your paycheck?? i thought unemployment was supposed to HELP people not make things worse! this system is so messed up

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It's only for overpayments - money that was paid incorrectly. The idea is to recover funds that shouldn't have been paid out in the first place.

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I went through this exact situation last year. Yes, they can garnish your wages, but you definitely have options before it gets to that point. First, absolutely request a hearing within those 30 days - even if you think you might owe something, the amount could be wrong. I found out my overpayment was calculated incorrectly and got it reduced by $1,200. Also, keep all your documentation from when you were filing - pay stubs, work schedules, anything that shows what you reported. If you do end up owing money, they're usually reasonable about payment plans. Don't ignore this though - that's when they move to more aggressive collection methods.

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Miguel Ortiz

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@Zane Hernandez This is exactly what I needed to hear! Thank you for sharing your experience. I m'definitely going to request that hearing - if you were able to get your amount reduced by $1,200, maybe mine is wrong too. I think I have most of my pay stubs but I m'going to double-check tonight. Did you have to go to an in-person hearing or was it done over the phone? And how long from when you requested it until you actually had the hearing? I m'just trying to figure out my timeline here since I m'stressed about potential garnishment.

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Vince Eh

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@Zane Hernandez This gives me so much hope! I was panicking thinking there was nothing I could do about this. You re'absolutely right - I need to request that hearing ASAP. I do have most of my pay stubs and weekly certification records saved, thankfully. Can I ask what kind of errors they made in your calculation? Was it related to unreported wages or something else? I want to make sure I m'looking for the right things when I review my case. Also, did you handle the hearing yourself or did you get any help with it?

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Just to clarify - when people say 'unemployment NYC' they're usually just referring to filing for unemployment benefits while living in NYC. It's still the same NYS Department of Labor system. The benefit amount and rules are the same statewide, though job search requirements might vary slightly by region.

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Niko Ramsey

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That makes so much sense! I was overthinking it. Going to file my claim tonight.

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Emma Bianchi

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Hey @Niko, one more tip - when you file your claim tonight, make sure you have your last employer's exact business name and address handy. The system is pretty picky about matching the info exactly as it appears on your W-2 or pay stubs. Also, if you worked multiple jobs in the past 18 months, you'll need info for all of them. Good luck with your claim!

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PixelWarrior

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To clarify the job search requirements since there seems to be some confusion - it's 3 work search activities per week, not necessarily 3 job applications. This can include networking, attending job fairs, skills training, etc. You do need to keep records including employer name, date, method of contact, and position applied for. Regarding suitable work, in the first 10 weeks you can generally refuse work paying less than 80% of your previous wage, after that the standards become more flexible.

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This is exactly the kind of detail I needed to know. Thank you! Is there somewhere I can find all these requirements written out clearly?

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StormChaser

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honestly the whole thing is a nightmare. took me 6 weeks just to get my first payment and that was with zero issues on my claim. good luck OP

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Aisha Rahman

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Yeah my cousin works at one of the NYS Department of Labor offices and she says they're constantly backlogged. Even when unemployment rates look good on paper there's still tons of people cycling through the system - seasonal workers, people between jobs, folks dealing with reduced hours. The numbers you see publicly are just a snapshot.

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Sean Murphy

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That makes me feel a bit better about my situation. I was starting to think I'd done something wrong with my application.

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Hassan Khoury

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If you want more detailed breakdowns, the NYS Department of Labor also publishes their Unemployment Insurance Trust Fund reports quarterly which show total benefit payments and recipient counts by region. You can find these buried in their "Data & Statistics" section. The winter months typically see the highest claims due to construction and hospitality layoffs. What's frustrating is they don't publish real-time adjudication queue numbers, so there's no way to know if you're number 100 or 10,000 in line for review.

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Chloe Green

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The unemployment website says average wait time is 12 minutes LMAOOOOO what a joke. I've never waited less than an hour and that's IF I can even get in the queue. Who comes up with these fake stats?

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Lucas Adams

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12 MINUTES??!?! 😂😂😂 maybe in some parallel universe where NY unemployment is functional

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Harper Hill

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they count all the people who get instant disconnects as '0 minute wait times' to bring down the average 🤡

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Nolan Carter

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I feel your pain - went through this exact nightmare last year. After 6 weeks of getting nowhere with the regular phone line, I finally got connected using a callback service called Claimyr. They handle all the calling and waiting for you, then connect you when they reach an actual human. Cost me like $20 but saved literally weeks of my life sitting on hold. Got my whole claim sorted in one 15-minute call once I had an agent. The NY system is completely broken - they know people will give up if it's hard enough. Don't let them win, your benefits are money YOU paid into the system!

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This is so frustrating to read about everyone going through the same thing! I'm new to this whole unemployment process and honestly didn't realize it would be this broken. It's crazy that we have to pay for third-party services just to access benefits we're entitled to. The fact that so many people are recommending the same service makes me think it might actually work though. At this point I'm willing to try anything - the stress of not being able to complete my claim is worse than any fee. Thanks for sharing your experience!

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