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If ur not certifying for a full week that could be why. Like if your benefit week starts on a Monday and you certified from Wednesday-Sunday you'd only get partial payment. Just a thought.
This exact thing happened to me two months ago! Got $180 instead of my usual $360 with zero explanation. Turns out they had flagged my claim for "review" because I had briefly worked a temp job 4 months earlier that somehow triggered their system. The kicker? They never sent any notification about the review or the payment reduction. I only found out when I finally got through to someone after calling for literally 3 weeks straight. The agent said it's becoming super common lately - their system is automatically flagging claims for various reasons and reducing payments without proper notice. Keep trying to get through because mine got resolved once I spoke to an actual person, but it took about a week after that call for payments to return to normal.
Just make sure you file your claim as soon as possible after losing your job! There's no waiting period in New York but you can't get benefits for any week before you actually file your initial claim. And you have to file weekly claims to continue getting payments even after you're approved.
One thing to add about the "unemployed through no fault of your own" requirement - this also includes certain situations where you quit for "good cause." Things like unsafe working conditions, harassment, significant changes to your job duties or pay, or domestic violence situations can qualify as good cause. So even if you technically quit rather than being laid off, you might still be eligible depending on the circumstances. The NYS DOL will evaluate each case individually to determine if your reason for leaving meets their good cause criteria.
What was your original denial reason? That can affect timing too - if it's a simple eligibility issue vs something more complex like misconduct allegations, the process might be different.
I'm going through a similar situation right now - filed my appeal about 7 weeks ago after getting denied for "voluntary quit" even though I was laid off. Still no hearing notice either. From what I've read on the NYS DOL website, they're supposed to send the hearing notice at least 10 days before your scheduled date, so you might still be in the normal timeframe. The uncertainty is definitely the hardest part when you're already stressed about finances. Have you tried creating an online account on the DOL website? Sometimes you can see status updates there before you get anything in the mail.
That's really frustrating that you got denied for "voluntary quit" when you were actually laid off! I hope your appeal goes smoothly. I do have an online account but it just shows the same "appeal pending review" status with no additional details. It's good to know 7 weeks without a hearing notice might still be normal timing - makes me feel a bit less worried that something went wrong with my paperwork.
I'm also waiting for my appeal hearing and it's been about 4 weeks now. Reading through everyone's experiences here is both reassuring and nerve-wracking at the same time! It sounds like 6-8 weeks total is pretty normal right now. I've been keeping track of my case status on the NY.gov portal and it still just says "pending review" - has anyone else noticed if that status ever changes before you get the hearing notice? Also wondering if there's any difference in timing between virtual vs in-person hearings, though it sounds like most are virtual now anyway.
I'm in a similar boat - about 5 weeks into waiting for my hearing and the portal status hasn't changed at all from "pending review." From what I've read here, it seems like that status doesn't update much until you actually get the hearing notice. Most people seem to just get surprised by a letter or email with their date. As for virtual vs in-person, I think they're pretty much all virtual now unless you specifically request in-person, and from what @Ryan Kim shared, the virtual hearings seem to go pretty smoothly. At least we re'not alone in this waiting game!
I went through this exact same process earlier this year and can share what worked for me. After waiting about 4 weeks with no word, I started calling every morning right at 8 AM when they open - that's when you have the best chance of getting through. It took me about a week of daily calls, but I finally reached someone who could confirm my appeal was in the system and give me a rough timeline. They told me I was in the "scheduling queue" and to expect another 2-3 weeks. Sure enough, I got my hearing notice exactly 3 weeks later. The whole process from appeal to hearing was about 7.5 weeks total. One tip: when you do get your hearing date, prepare thoroughly - organize all your documents, practice your explanation, and test your video setup if it's virtual. The hearing itself was actually less stressful than all the waiting! Hang in there, it will happen eventually.
Dmitry Ivanov
I can add some perspective from the employer side - we run background checks through major screening companies and have never seen unemployment benefit information appear in any reports. The screening services simply don't have access to NYS Department of Labor databases for UI claims. What we do see are things like criminal records, employment verification, education verification, and sometimes credit reports (if relevant to the position). Your unemployment history is protected information and stays between you and the state agency. The only time unemployment might come up is if there's an employment gap that raises questions during the interview process, but even then you can simply explain you were between positions without going into specifics about benefits.
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Ella Russell
•This is incredibly helpful to hear from someone who actually runs these background checks! It's reassuring to know that even the screening companies themselves don't have access to NYS Department of Labor UI databases. I was wondering if different types of background checks might reveal different information, but it sounds like unemployment benefits are consistently protected across all standard screening methods. Your point about employment gaps potentially coming up in interviews is well taken - I'll definitely prepare a concise explanation that focuses on the transition period rather than the specifics of receiving benefits. Thanks for sharing the employer perspective!
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NebulaKnight
I just went through this exact situation a few months ago! Had an 11-month unemployment period and was absolutely panicking about background checks. Turns out all the worry was for nothing - went through three different job application processes with comprehensive background screenings and not one mentioned unemployment benefits. The privacy protections are really solid. What I found most helpful was focusing my energy on preparing for interviews instead of stressing about the background check. I practiced explaining my employment gap in a positive way, highlighting the skills I developed and certifications I earned during that time. One interviewer even said they appreciated my honesty and proactive approach to professional development. Trust everyone here - your UI claim history is safe and you can approach these applications with confidence!
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