New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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The whole system is so confusing! I got my first payment after 4 weeks but then nothing for two weeks after that. Turns out I missed filing one weekly claim and it messed everything up. You really have to stay on top of it every single week or they just stop everything. No warnings or anything, just suddenly no money coming in.

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That's terrifying! I definitely don't want to miss any weekly claims. Is there a way to set reminders or something?

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Just remember you have to file between Sunday and Saturday each week. Most people do it Sunday morning to get it out of the way. And yes, keep filing even if you haven't been paid yet - those weeks won't be lost if your claim gets approved.

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just keep filing every week and dont lie about anything. ive been on unemployment twice and never had any problems as long as you file on time

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I went through the same anxiety when I first started collecting! Here's what helped me stay organized: I created a simple spreadsheet with columns for date, company name, position applied for, method of contact (online, email, phone), and any follow-up. The 3 job contacts per week requirement is real - it can be applications, informational interviews, networking events, or even reaching out to recruiters. Also register on jobs.ny.gov if you haven't already, as that's part of the requirement. I set aside time every Sunday after filing my weekly claim to update my job search log. Better to be over-documented than under-documented if they ever ask for proof!

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Just want to add that you should also check if your employer offers any severance package - sometimes that can affect when you're eligible to start collecting unemployment benefits. Also, make sure you have all your wage information ready when you file. NYS Department of Labor will need details about your earnings for the past 18 months, so gather up your pay stubs or W-2s beforehand. The whole process goes much smoother when you have everything organized.

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Great point about the severance package! I didn't even think about that potentially delaying benefits. Do you know how long you have to wait if you do get severance? Also, when you mention having wage information for the past 18 months ready - would bank statements work if I can't find all my old pay stubs?

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I've been through this process recently and want to share some additional tips. First, regarding the tax question that came up - unemployment benefits are considered taxable income, so you can either have taxes withheld automatically (10% federal) or pay them when you file your return. Second, for calculating your benefits, NYS Department of Labor looks at your "base period" which is typically the first 4 of the last 5 completed calendar quarters before you file. So if you file in January 2025, they'd look at your earnings from January-December 2024. This is why job changes can affect your benefit amount - if you had lower earnings in that specific timeframe, it impacts your weekly benefit rate. Also, once you're approved, you have to certify for benefits every week and show that you're actively looking for work. Keep track of your job search activities because they can audit this. The whole process can take 2-4 weeks from filing to receiving your first payment, so don't wait to apply once you're laid off.

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This is super helpful, thank you! The base period explanation really clarifies things - I've been at my current job for 2 years so my earnings should be pretty consistent in that timeframe. The 2-4 week delay is something I need to plan for financially. Quick question about the job search requirement - do you know how many job applications you need to do per week to stay compliant? And can you apply to jobs in related fields or does it have to be the exact same type of work?

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just to add - the $504 is if you qualify for regular UI benefits. if you're on partial unemployment or have other complications it might be different. but yeah $504 is the standard maximum weekly benefit rate for full unemployment in NY

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Just wanted to confirm what others have said - the $504 maximum is correct for 2025. I went through this process last year and can tell you that your actual weekly benefit amount is calculated as 50% of your average weekly wage in your highest earning quarter, but it's capped at that $504 limit. So if you made $70k annually, you'll likely hit the maximum. The key thing to remember is that you need to have worked and earned wages in at least 2 quarters during your base period to qualify. Also, don't forget that unemployment benefits are taxable income, so you might want to consider having taxes withheld from your weekly payments to avoid a big bill at tax time.

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That's really helpful about the tax withholding - I hadn't thought about that! Do you know what percentage they typically withhold if you choose that option? And when you say "base period," is that just the last 4 quarters before filing or is there a specific timeframe they use?

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Mei Chen

One final important tip: If you win your hearing, there can still be a delay before payments resume. Contact your state representative if it takes more than 2 weeks after a favorable decision to see any action on your claim. They can often expedite things through their NYSDOL contacts. Your local assembly person or state senator's office can be surprisingly helpful with unemployment issues.

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Thank you! I never would have thought to contact my state rep. I'm saving all these comments for reference. You've all been so much more helpful than the actual unemployment office!

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I went through this exact situation last year and want to emphasize something that saved me - DOCUMENT EVERYTHING! Take screenshots of every page you visit on the NY.gov site, save confirmation numbers if you get any, and keep records of every phone call attempt (date, time, how long you waited). I ended up needing this documentation later when there was confusion about when I submitted my hearing request. Also, if you do get through to someone on the phone, ask them to email you a confirmation of whatever they helped you with. The system has so many glitches that having paper trails can be the difference between winning and losing your case. Stay strong - the process is deliberately frustrating but it IS possible to get through it!

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This is such solid advice! I wish I had thought to document everything from the beginning. I'm definitely going to start taking screenshots now. It's crazy that we have to protect ourselves like this from our own state's system, but you're absolutely right - having that paper trail could make all the difference. Thank you for sharing your experience!

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