New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I totally get the frustration! I'm also dealing with the weekly certification process and it definitely feels overwhelming at first. One thing that helped me was setting up a calendar reminder for the same day/time each week so it becomes routine. Also, the good news is that most weeks the questions are pretty much the same - did you work, are you able to work, are you looking for work, etc. Once you get the hang of it, it only takes a few minutes. Just don't let yourself get behind because catching up is way more stressful than staying current!

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@Amina Diop that s'really good advice about setting up a calendar reminder! I never thought about making it a routine like that. The questions being the same each week is reassuring too - I was worried they would get more complicated over time. I m'definitely going to set up that reminder right now before I forget. Thanks for the tip about not getting behind, that s'exactly what I was worried about after reading @Isabella Brown s experience'with missing weeks.

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Just wanted to add that you can actually certify for benefits online through the NY.gov website which makes it way more convenient than having to call in. I usually do mine on Sunday mornings while having coffee - takes maybe 3-5 minutes once you get used to it. The system will also send you email reminders if you sign up for notifications, which has saved me a couple times when I almost forgot. And yes, you do have to keep doing it every single week until you either get a job, your benefits run out, or your claim year expires. It's tedious but it's just part of the process unfortunately.

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@Samantha Johnson That s'super helpful about the online certification and email reminders! I had no idea you could get notifications set up - that would definitely help me stay on track. The Sunday morning routine sounds like a smart approach too. I m'still pretty new to all this but it s'reassuring to hear it only takes a few minutes once you get the hang of it. Do you know if there s'any flexibility on which day of the week you can do the certification, or does NYS DOL assign you a specific day?

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Based on your work history, you might actually qualify! With 8 months at $15/hour for 20-25 hours weekly, that's roughly $300-375 per week in gross wages. Over 8 months, you likely earned well over the $2,600 base period requirement. Your weekly benefit would be 50% of your average weekly wage during your highest quarter, so potentially around $150-180 per week rather than the $104 minimum. Definitely worth applying - you can do it online at my.ny.gov and it only takes about 30 minutes to complete the initial application.

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That's really helpful math! I hadn't thought to calculate it that way. So even though I was only part-time, the total earnings over those 8 months might actually put me in a decent range for benefits. I'm definitely going to apply now - seems like there's a good chance I'll get more than just the minimum. Thanks for breaking down the numbers!

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Also keep in mind that you need to be unemployed through no fault of your own to qualify. If you were laid off or your hours were cut, that should work in your favor. But if you quit voluntarily, you might face additional hurdles. When you apply, they'll ask for your reason for separation from employment, so make sure you're honest about the circumstances. The good news is that even if your initial claim gets denied, you can appeal the decision if you think it was wrong.

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That's a really important point about the reason for separation. @Dmitry Petrov you mentioned you were working retail - were you laid off or did your hours get reduced due to business reasons? That would definitely help your case. Even seasonal layoffs usually qualify. The key is that it wasn t'your choice to lose the work. If you re'not sure how to word the separation reason on the application, there are usually dropdown options that can guide you to pick the right category.

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Just keep filing your weekly claims religiously, even if nothing is happening with your main claim. I learned that the hard way - missed a week and had to do all this paperwork to get it back. Also make sure you're doing your job searches because they'll ask about that later.

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I'm in a similar situation - filed my claim about 10 days ago and still haven't heard anything back. The online portal just says "pending" with no timeline. What's frustrating is that there's no way to know if you're in the normal 2-3 week processing window or if something is wrong with your application. I've been calling the helpline but can never get through. Has anyone found a way to actually speak to someone at the NYS Department of Labor?

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Been through this exact same thing! I was so paranoid when I started my new job and saw the unemployment office contacted my employer. Turns out it's literally just a routine verification form - they're closing the loop on your claim to make sure you're not still collecting while working. My boss didn't even mention it to me, HR just handled it like any other paperwork. You're overthinking it (I did too!) but there's really nothing to stress about here.

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omg yes this is exactly what I needed to hear! I've been losing sleep over this thinking they'd somehow make me look bad to my new boss. Really appreciate you sharing your experience - helps put things in perspective 🙏

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I went through this same anxiety when I started my new position last year. The unemployment office sent a standard "Request for Separation Information" form to my employer, but it's literally just asking for basic employment verification - start date, wage, etc. My HR department told me they get these all the time and it's completely routine. They're not sharing details about your unemployment claim or making any judgments. It's just the state closing out your file to prevent overpayments. Your new employer won't think twice about it, trust me!

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@Ethan Wilson thanks for breaking that down! The Request "for Separation Information part" is super helpful to know - makes it sound way less scary when you put it like that. I was imagining them having some big conversation about my whole unemployment situation but sounds like it s'just basic paperwork. Really appreciate everyone sharing their experiences here, makes me feel so much better about the whole thing!

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my cousin got laid off last month and honestly she seems happier job hunting than she was at her toxic workplace. maybe thats what they mean about some unemployment being ok?

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Exactly! That's called 'frictional unemployment' - the time it takes to match workers with jobs. It's actually healthy for the economy when people can leave bad situations.

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This is fascinating - I never realized there was a distinction between "full employment" and 0% unemployment. @Laura Lopez thanks for explaining that full employment just means people can find work in a reasonable time frame. It makes me wonder though - how does NYS Department of Labor measure whether we're at that "healthy" unemployment level? Do they have specific metrics they track beyond just the basic unemployment rate? And for those of us dealing with claim processing delays, is there any way to know if our situation is factored into these economic calculations, or are we just statistics in a different category?

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Great questions @Raul Neal! NYS Department of Labor tracks several metrics beyond the headline unemployment rate - they look at labor force participation, underemployment, duration of unemployment, and job vacancy rates. The Bureau of Labor Statistics breaks unemployment into categories like frictional (job transitions), structural (skills mismatches), and cyclical (economic downturns). Unfortunately, people stuck in the claims processing backlog are often counted as unemployed in the statistics, but the delays don't reflect the "healthy" job-searching unemployment that economists talk about. Your situation highlights the gap between economic theory and the reality of bureaucratic inefficiency.

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