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Just to clarify the process - when you file your new claim, make sure you report that your hours were reduced rather than saying you quit or were fired. Reduction in hours is good cause for filing and shouldn't trigger any adjudication issues. You'll need to provide your recent pay stubs to verify your earnings for the new base period calculation.
I went through this exact situation last year - had my benefits exhaust, worked part-time for about 6 months, then had my hours cut. Filed a new claim immediately and it went through without any issues. The key is that your new base period will be different from your previous claim, so as long as you worked enough in those qualifying quarters, you're good to go. Don't overthink it - if your hours were reduced significantly, you have every right to file for unemployment benefits again. Just make sure to have all your recent pay stubs ready when you apply online.
just remember to file your weekly claims even if your claim is still processing. you can get backpay for those weeks once everything gets approved
Make sure your employer files the correct paperwork with NYS Department of Labor indicating it's a seasonal layoff - this can really speed up the process. When I worked for a tree service company, my boss would file what they called a "mass layoff notice" every fall for all the seasonal workers. It helped our claims get processed much faster than individual layoffs. You might want to ask your landscaping company if they do bulk seasonal filings. Also keep all your pay stubs from this season as proof of your work history, just in case they ask for documentation later.
That's really helpful advice about the mass layoff notice! I had no idea employers could file bulk seasonal paperwork. I'm definitely going to ask my boss about this when he gives me my layoff notice. Do you know if there's a specific form name I should mention to him, or should I just ask about "seasonal mass layoff filings"? I want to make sure he knows exactly what I'm talking about so my claim doesn't get delayed like some of the other people here experienced.
26 weeks goes by faster than you think, especially in this job market. Start looking seriously now even though you just got approved. Better to find something early than scramble at week 25.
Also worth mentioning that if you're getting close to exhausting your 26 weeks and still haven't found work, there might be extended benefits available during high unemployment periods. It's not automatic though - you have to apply separately and it depends on the state's unemployment rate. I'd recommend checking the NYSDOL website or calling them around week 20-22 to see if any extensions are available when you're getting close to your limit.
I just went through this same situation a few months ago. Make sure you write a detailed timeline of what happened leading up to your termination - include any performance reviews, emails, or documentation that shows you weren't given proper warnings. Also, if you have coworkers who witnessed the scheduling disagreement or can vouch for your work performance, ask them for written statements. The hearing officer will want to hear both sides, so having witnesses or documentation that contradicts their "misconduct" claim is really important. Good luck with your appeal!
QuantumQuest
Just wanted to jump in and say THANK YOU to everyone sharing their experiences and strategies here! 🙏 I'm dealing with this exact same issue right now - my phone got water damaged last weekend and I can't receive the verification codes to access my unemployment account. Was starting to really panic about it but reading through all these detailed success stories is giving me hope that I can actually get this resolved. Going to try the 8AM calling strategy first thing tomorrow (Wednesday) since multiple people mentioned that's a good day for lower call volume. Got my SSN, confirmation number, and new phone number all written down and ready to go. If that doesn't work after a few attempts, I'll definitely look into the claimyr service - seems like $20 is totally worth it to avoid being stuck for weeks. Really appreciate how supportive everyone is being in this thread and sharing all the specific tips and timing strategies. Makes such a difference to know other people have gotten through this same nightmare successfully. Will definitely report back once I (hopefully) get it sorted! 💪
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Isaiah Cross
•You're so welcome! 😊 It's awesome to see how this community comes together to help each other out when the system fails us. Wednesday is definitely a smart choice based on what everyone's shared - really hope the 8AM strategy works for you tomorrow! Make sure your phone is fully charged and maybe have a backup way to call just in case. The water damage phone situation is rough but you'll get through this! Keep us posted on how it goes, fingers crossed you get connected quickly and can get back to your weekly certs without any more stress. We're all rooting for you! 🤞✨
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Hiroshi Nakamura
Been following this thread and wow, you all are amazing! 🙌 I'm actually going through the EXACT same thing right now - switched phones two weeks ago and completely forgot to update my number with unemployment beforehand. Classic mistake! 🤦♀️ I've been trying to call for days but kept getting discouraged by the busy signals. Reading all your success stories though has totally changed my approach. Setting my alarm for 7:55 AM tomorrow (Thursday) to try the early morning strategy everyone's raving about. Got my SSN, confirmation number, and new phone number all ready on a sticky note. The claimyr service sounds like a solid backup plan too if the free route doesn't work out. Honestly $20 is nothing compared to the stress of being locked out indefinitely. One thing I'm curious about - has anyone had luck using the callback feature on their phone system, or is it better to just keep manually redialing? Don't want to lose my place in "line" if there even is one with that system lol. Thanks everyone for turning what felt like an impossible situation into something totally manageable with the right strategy! This community support is everything 💙
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Destiny Bryant
•Hey! From my experience, skip the callback feature completely - it's basically useless and just puts you in an endless loop. Manual redialing is definitely the way to go! When you get that busy signal, hang up immediately (don't wait even a second) and redial right away. That's how most of us got through. Thursday morning is a great choice based on what everyone's shared! Also pro tip - have your phone on speaker while you're redialing so you can have your hands free to write down info once you get through. The agents move pretty fast once you're connected. Good luck tomorrow morning - you got this! 🍀
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