New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm going through this exact same situation right now! Remote worker for a company based in Austin, TX while living in Manhattan. Just got laid off last Friday due to company downsizing and I'm totally stressed about messing up the address part of my unemployment claim. After reading through all these responses, it sounds like the consensus is pretty clear - use the company's actual business address for the "employer address" question, then when it asks where you physically worked, put your home address. The two-question system that @Anita George and @Bethany Groves described makes total sense. What's really helpful is hearing everyone's actual timelines - sounds like 10-14 days is pretty normal for remote work claims, which is manageable. I was worried it would take months based on some horror stories I'd heard. One question for anyone who's been through this - did any of you have issues with the fact that your employer might not have been paying into the NY unemployment system? I'm wondering if that creates additional complications since my company is Texas-based and I assume they're paying unemployment taxes there, not in NY. Or does the interstate coordination that people mentioned handle that automatically? Planning to file this weekend and really appreciate all the detailed advice in this thread! Will definitely take screenshots like @Anita George suggested.

0 coins

@Zoe Stavros Great question about the interstate tax thing! I was worried about the same issue when I filed. From what I understand and (what the agent explained to me when I finally got through ,)the interstate coordination handles all that automatically. Your employer was paying unemployment taxes in Texas, but since you physically worked in NY, NY has jurisdiction over your claim. The two state systems communicate behind the scenes to sort out the tax/funding part - you don t'need to worry about it as the claimant. The process might take a few extra days compared to a standard in-state claim because of this coordination, but it s'pretty routine now with so many remote workers. Just make sure you re'super clear about working in NY when they ask about your work location. That s'the key piece that establishes NY s'jurisdiction over your claim. Good luck with filing this weekend! The screenshot tip is definitely worth doing - I wish I had thought of that when I went through this process.

0 coins

@Zoe Stavros @Giovanni Moretti This interstate tax coordination thing is actually really interesting! I went through something similar when I was laid off from a remote job with a DC-based nonprofit while living in Syracuse. What I learned from talking to the NY unemployment office is that there s something'called the Interstate Reciprocal Coverage Arrangement that handles exactly this situation. Basically, even though your Texas employer was paying unemployment taxes in Texas, since you were physically working in NY, NY gets to process your claim and Texas reimburses NY for the benefits paid out. It s all'handled automatically between the state systems - pretty seamless from the claimant s perspective'once everything gets set up correctly. The only thing that might slow down your claim is if there s any'confusion about which state has jurisdiction, which is why it s so'important to be crystal clear that you physically worked in NY when filling out the application. The interstate coordination usually adds maybe 3-5 extra business days to processing time in my experience.

0 coins

I just went through this EXACT same situation last month - remote worker for a Seattle-based startup, living in Queens, got laid off in their "restructuring" (aka they ran out of funding). The stress is real when you need that money ASAP! Here's what worked for me after initially panicking about the address confusion: 1. Use your employer's actual California address for the "employer's business address" question 2. When the system asks "Did you physically work at this location?" - select NO 3. Then it'll ask for your actual work location - that's where you put your Brooklyn address 4. Don't worry about that "out-of-state employer" warning - it's just the system flagging that interstate coordination might be needed My claim took exactly 11 days to get approved, which the rep told me was actually pretty good for a remote work situation. The interstate thing is handled automatically now - your CA employer was paying unemployment taxes there, but since you physically worked in NY, NY processes your claim and the states coordinate the funding behind the scenes. Pro tip: If your claim gets stuck in "pending" for more than 2 weeks, don't wait - call immediately. I know the phone lines are brutal, but I've seen people in similar situations wait months thinking it would resolve itself. Hang in there - once you get through the initial application hurdles, remote work unemployment claims are actually pretty routine now. Just be super accurate with those address questions!

0 coins

I've been trying to call NYS Department of Labor for weeks to ask about exactly this kind of situation but can never get through to a human. The automated system just tells me to check the website but I want to talk to someone about my specific case.

0 coins

I had the same problem trying to reach them about reporting issues. Someone here told me about this service called Claimyr (claimyr.com) that helps you get through to NYS Department of Labor agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month and actually got connected to speak with someone within like 20 minutes instead of calling for days. Really helped me get my questions answered about partial work reporting.

0 coins

That sounds too good to be true but I'm desperate at this point. I'll check out that video demo, thanks!

0 coins

One thing to keep in mind is that Uber Eats earnings can be pretty unpredictable - some weeks you might make $300, other weeks maybe $50 depending on demand and how much you work. This makes it tricky to budget around your reduced UI benefits. I'd suggest starting slow with just a few hours on weekends to see how it affects your weekly benefit amount before ramping up. Also, the Uber driver app lets you track your earnings pretty easily which helps with the reporting requirements everyone mentioned.

0 coins

That's really smart advice about starting slow! I was thinking about jumping right into doing deliveries every weekend but you're right that the unpredictable earnings could make it hard to plan my budget. I'll probably try just Saturday afternoons for the first few weeks to see how it goes. Does the Uber app show your earnings in real-time or do you have to wait until the end of the week to see totals?

0 coins

just started a new job last month and still getting partial benefits. make sure you keep track of your hours and wages because they might audit you later. also your job search requirements change once you start working - you don't have to do as many job contacts per week

0 coins

Mei Lin

Just went through this exact situation a few months ago! When you file your weekly certification, there's a specific question about whether you worked during that week. You'll need to report the exact number of hours worked and your gross earnings (before taxes). The system automatically calculates if you're eligible for partial benefits. At 20 hours per week, you'll likely still qualify for some benefits as long as your weekly earnings don't exceed your weekly benefit amount plus $50. Don't stress too much - the online system walks you through it step by step, and as long as you're honest about your hours and wages, you'll be fine. Good luck with the new job!

0 coins

This is really helpful! I'm in a similar situation and was wondering - do you know if they make you pay back any benefits if you accidentally report something wrong the first time? I'm nervous about making a mistake on my first certification after starting work.

0 coins

I've been dealing with NYS DOL holiday schedules for over a year now and here's what I've learned: they typically follow a "business day before" rule when your payment day falls on a federal holiday. So if your usual Wednesday payment falls on a holiday, expect it Tuesday instead. However, I've noticed that during certain holidays like Christmas week or New Year's week when there are multiple days off, things can get more complicated. The best strategy I've found is to check your online account on Monday of any holiday week - they usually update the payment schedule by then. Also, don't rely solely on their automated notifications since those can be delayed or missing. One last tip - if you use a credit union or smaller bank, your deposit might actually arrive earlier than usual during holiday weeks because they sometimes process ACH transfers faster when there's less volume in the system.

0 coins

That's really comprehensive advice! The point about credit unions processing faster during holiday weeks is something I hadn't considered. I'm with a smaller local bank so maybe that could work in my favor. The Monday check strategy makes a lot of sense too - gives you time to adjust your plans for the week if there are any changes. I'm curious about those complicated holiday weeks you mentioned like Christmas and New Year's - have you seen payments get pushed out even further during those times, or do they just pick the closest business day? I'm trying to prepare for the upcoming holiday season and want to know what to expect during those multi-day holiday periods.

0 coins

@Oliver Schmidt During those complicated holiday weeks like Christmas and New Year s,'I ve'seen payments get pushed out up to 3-4 days sometimes. Last December my usual Wednesday payment didn t'come until the following Monday because of how the holidays fell. NYS DOL seems to batch process everything for the first business day after the holiday period ends rather than trying to squeeze payments in between holidays. It s'definitely the most unpredictable time of year for unemployment payments, so I d'recommend having an even bigger buffer during those weeks if possible. The good news is they usually post a special holiday schedule on their website around mid-December that covers the entire period through New Year s,'which helps with planning.

0 coins

I've been collecting unemployment benefits from NYS DOL for about a year now, and I've learned to always check their official website the Friday before any holiday week. They usually post specific payment schedule updates there by Friday afternoon. What I've found most helpful is creating a simple calendar reminder for myself to check on Fridays before any federal holiday. Also, if you're really concerned about timing for bill payments, you can call your utility companies and other creditors to explain the situation - most are understanding about unemployment payment delays during holidays and will work with you on due dates. I've had to do this a few times and it's saved me from late fees. The key is being proactive and communicating with them before your payment is actually late.

0 coins

I just went through this last summer when I moved from Syracuse to Florida! You can absolutely continue collecting NY unemployment from another state. The key things that worked for me: 1. Updated my address in the NY DOL system once I was settled in FL 2. Kept certifying weekly like normal (just had to adjust for the time zone difference) 3. Continued doing my 3 weekly job search activities - NY didn't care that I was applying to Florida jobs 4. Kept all my documentation organized in case they ever asked for proof The whole process was way smoother than I expected. NY unemployment actually seems pretty understanding about people needing to relocate, especially if it helps your job prospects or financial situation. I've been collecting for about 6 months since the move with zero issues. One tip: I'd recommend calling first to confirm everything before you move. I used that claimyr.com service people keep mentioning and it was totally worth the $20 to get peace of mind from an actual agent. Your benefits will probably go a lot further in most other states too - mine definitely stretched way more in Florida than they did in upstate NY! Good luck with your move! 🌴

0 coins

This is so helpful, thank you! The time zone adjustment tip is something I hadn't thought about but definitely important to keep in mind. It's really reassuring to hear from someone who's been successfully collecting for 6 months post-move - that gives me confidence this is a sustainable long-term solution. The Florida job market + lower cost of living sounds like a winning combination. I'm definitely going to use claimyr to get that official confirmation before making any moves. Appreciate you taking the time to share your experience! 🙏

0 coins

Just wanted to add my perspective as someone who actually works in HR and deals with unemployment claims regularly. Everything people are saying here is correct - you absolutely CAN collect NY unemployment from any state. The key thing to understand is that unemployment benefits are tied to where you WORKED, not where you LIVE. So as long as your job was in NY, you're entitled to NY benefits regardless of your current address. The process is exactly what everyone described: update your address, keep certifying weekly, maintain your job search requirements (3 activities per week), and document everything. NY DOL really doesn't care where you're applying for jobs as long as you're making genuine efforts to find employment. One thing I'd add that I haven't seen mentioned - make sure you understand the tax implications in your new state. Some states don't tax unemployment benefits at all, while others do. It's worth researching before you file next year so there aren't any surprises. The claimyr.com service people keep recommending is legit - we've actually had employees use it successfully when they needed to get through to unemployment offices quickly. Sometimes that direct confirmation from an agent is worth way more than the $20 it costs. Hope this helps ease anyone's concerns! The system is designed to help people find work, not punish them for relocating to better their situation.

0 coins

This is such valuable insight from an HR perspective! The distinction between where you WORKED vs where you LIVE is so important and really clarifies why this is allowed. I've been stressing about this for weeks thinking I might be doing something wrong by considering an interstate move while on benefits. The tax implications point is super helpful too - I hadn't even considered that different states might handle unemployment benefits differently for tax purposes. Definitely something to research before making the leap. Thanks for the professional perspective and confirming that claimyr is legit - having that validation from someone in HR makes me feel much more confident about using their service. Really appreciate you taking the time to share your expertise! 🙏

0 coins

Prev1...2526272829...1378Next