Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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It's working now! Just logged in successfully. Must have been fixed in the last hour.
Oh fantastic! I'm going to try right now, thanks for the update!
IT WORKED! Finally got in and certified. Thank you everyone for your help!
Glad to see it's working again! I was having the same issue earlier today and was getting really stressed about missing my certification. For future reference, does anyone know if there's a way to get notifications when the site goes down? It would be helpful to know about outages instead of spending hours thinking it's just my computer acting up.
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Pro tip: if you can't get through on the phone, try reaching out on social media. Sometimes their Twitter team is more responsive than the phone lines. worth a shot! 🤷♂️
This actually worked for me! I tweeted at them and got a DM with a direct number to call. Saved me so much time.
Really? I might have to make a Twitter account just for this lol. Anything to avoid those hold times 😩
Hey Isaac! I just went through this process last month and managed to get my claim backdated about 3 weeks. A few things that really helped me: 1. Call first thing in the morning (like 8 AM sharp) - way better chance of getting through 2. Have your SSN, employment dates, and employer info ready before you dial 3. Be honest about why you delayed filing - they're more understanding than you'd think 4. If they ask for documentation, email it the same day The whole call took about 45 minutes once I got through, and they were able to process the backdating right away. Just be patient with the hold times - it's worth it to get those extra weeks of benefits! Good luck with your call! 🤞
@Aiden Chen This is super helpful, thank you! The 8 AM tip is genius - I ve'been calling randomly throughout the day with no luck. Quick question: did they backdate automatically once you explained the situation, or did you have to specifically ask for it? I want to make sure I phrase my request the right way when I finally get through.
@Aiden Chen This is exactly what I needed to hear! I ve'been putting off calling because I wasn t'sure what to expect. The morning call tip is gold - I work from home so I can definitely try calling right at 8 AM. Did you have to provide any specific reason for the delay, or were they pretty flexible about it? I m'worried they might not approve it since it s'been a full month for me.
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not to be that person but have u tried turning ur computer completely off and back on? sometimes the simplest fix works. also try a different device like ur phone
Yeah I've tried my laptop, desktop, phone, and even my roommate's computer. Same error on all of them 😕
dang then its def on their end. the ny unemployment website is held together with duct tape and prayers
Same exact issue here! I've been locked out since Wednesday and tried everything - different browsers, clearing cache, even used my neighbor's wifi thinking it was my internet. The frustrating part is there's no clear error message telling you what's actually wrong. I'm supposed to certify tomorrow and I'm getting really worried about missing the deadline. Has anyone who got this fixed found out what was actually causing it? Like was it account flags, system maintenance, or just random glitches? I'm debating whether to try that Claimyr service people mentioned or wait it out, but I can't afford to miss another week of benefits with rent coming up.
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File your claim ASAP! Don't wait. Age is absolutely not a factor. I see this misconception a lot - people think there's some magic cutoff at 65 but that's not how unemployment insurance works in NY. You paid into the system, you're entitled to benefits if you qualify based on work history and circumstances of job loss.
I went through this exact situation last year at age 66 when my manufacturing job was eliminated. Filed my unemployment claim online through the NYS DOL website and had zero issues related to my age. The process was straightforward - just needed my employment history and reason for separation. Don't let anyone discourage you from applying for benefits you've earned! The only requirements are work history, being unemployed through no fault of your own, and being able and available to work. Age discrimination in unemployment benefits would actually be illegal. Get your claim started as soon as possible since there can be waiting periods.
This is so helpful to hear from someone who actually went through it! I was really worried about the age thing but it sounds like I was stressing over nothing. Did you find it difficult to meet the job search requirements at 66? I'm wondering if employers might be less likely to hire someone my age and if that affects the unemployment process at all.
Lucas Notre-Dame
I'm in a similar boat - filed my claim about 10 days ago and the waiting is killing me! One thing that's helped me stay somewhat sane is checking the NY Department of Labor website regularly for any updates on processing times or system issues. Sometimes they post notices about delays or maintenance that can explain why things are taking longer. Also, make sure you save copies of everything - your confirmation numbers, weekly certification receipts, any correspondence. I learned this tip from a friend who had to resubmit some stuff later because the system glitched. The uncertainty is the worst part but from what I'm reading here it sounds like 2-3 weeks is pretty normal for straightforward cases. We just have to hang in there!
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Jayden Hill
•That's great advice about saving copies of everything! I didn't think about the system potentially glitching and needing to resubmit documents. I've been screenshotting my weekly certifications just in case, but I should probably be more thorough about keeping records. The tip about checking the DOL website for processing updates is really smart too - I've just been obsessively checking my account status but haven't looked at their general announcements. It's definitely reassuring to know there are others going through the exact same timeline. This waiting period is so stressful but hearing everyone's experiences makes me feel like I'm on the right track at least!
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Nia Wilson
I'm in week 2 of waiting after filing my claim and this thread is so helpful! I had no idea about the waiting week or that you should keep certifying even before getting approved. One thing I wanted to add - if you're really struggling with bills while waiting, check if your local social services office has emergency assistance programs. Some counties in NY have short-term help for rent/utilities while you're waiting for unemployment to kick in. Also, I've been keeping a little notebook tracking when I file my weekly claims and any confirmation numbers, which has helped me feel more organized during this stressful time. The uncertainty is brutal but it sounds like most people do eventually get through the process!
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