New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about your specific situation, I found this service called Claimyr that helped me reach an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I had questions about my claim that I couldn't get answered through the regular channels.

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Interesting, I've never heard of that. How does it work exactly? I might need that if I run into issues with my application.

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From what I understand, it's a service that helps you get connected to actual unemployment office representatives when the phone lines are busy or hard to get through. They basically handle the waiting and calling process for you. Worth checking out if you're having trouble reaching someone at NYS Department of Labor directly about your specific situation.

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Just wanted to add that when you do file your claim, make sure to have all the details about your pension ready - like the monthly amount, start date, and which employer it's from. The online application will ask about any income you're receiving, and being upfront about the pension from the start helps avoid any delays or complications later. I've seen people get their claims held up because they didn't report it initially and then had to explain it later. Good luck with your application!

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That's really helpful advice about having all the pension details ready! I just want to make sure I understand correctly - when they ask about income during the application, I should definitely mention the $850/month pension even though it won't reduce my benefits? I don't want to accidentally trigger any red flags by mentioning it, but I also don't want to get in trouble for not reporting it upfront.

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I just went through this exact same situation a couple weeks ago! I worked 10 hours and 18 minutes and was stressing about which bracket to choose. After calling NYSDOL (took me 2 days to get through), the representative confirmed that you absolutely must select 11-16 hours for 10.25 hours worked. She explained that the system doesn't round - it's about which range your actual time falls into. Since you exceeded 10 hours, even by 15 minutes, you're technically in the 11-16 hour range. The rep also mentioned that underreporting hours is one of the most common mistakes that triggers benefit reviews, so it's definitely worth being accurate even if it feels strange to report such a wide range for barely going over. Good luck with your certification!

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Thank you so much for calling and getting the official confirmation! It's really helpful to hear directly from a NYSDOL representative about this. I was leaning toward reporting 11-16 hours but wanted to make sure before submitting my certification. The fact that underreporting is one of the most common mistakes that triggers reviews definitely makes me feel better about choosing the higher bracket. It's good to know I'm not overthinking this - accuracy really is the most important thing here, even if the ranges feel awkward sometimes.

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I'm new to NY unemployment and this thread has been incredibly helpful! I'm actually dealing with a similar situation right now - I worked 10 hours and 8 minutes this week and was about to select the 0-10 bracket thinking I should round down. After reading everyone's experiences and the official confirmation from the NYSDOL rep, I'm definitely going to report 11-16 hours instead. It's crazy how such a small detail can make such a big difference, but I'd rather be safe than deal with investigations or payment delays later. Thank you all for sharing your knowledge - this community is a lifesaver for navigating these confusing systems!

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THIS HAPPENED TO ME! I made the mistake of filing for unemployment while still getting workers comp and now I owe NYS Department of Labor over $2800 in overpayments. Don't do it! Wait until your workers comp case is completely closed.

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Oh no! Thanks for the warning. Definitely going to wait then.

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I went through something similar a few years ago. The NYS Department of Labor is really strict about this - they consider workers comp and unemployment as two different types of income replacement that can't overlap. Even though it seems unfair when you're struggling financially, trying to collect both can create serious legal issues. One thing that helped me was speaking with a workers comp attorney about potentially negotiating a settlement to close out my case faster, which then allowed me to pursue unemployment benefits. Also, make sure to document everything your employer tells you about light duty positions not being available - you'll need that evidence when you do apply for UI benefits later.

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This whole gig economy unemployment thing is such a mess. Half the time they don't know how to handle our situations and we get stuck in adjudication forever while they try to figure out if we qualify or not. The system wasn't designed for people like us.

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I'm in a similar situation as an Uber driver in NYC - my earnings have dropped significantly over the past few months. From what I've researched, you'll definitely want to gather all your documentation before applying. Besides the 1099s and bank statements others mentioned, I'd also recommend keeping your Uber driver app earnings statements and any tax returns where you reported this income. The NYS Department of Labor website has a section specifically for independent contractors that walks through the eligibility requirements. One thing I learned is that they calculate your benefit amount differently than for traditional employees, so don't expect the same formula. Also consider applying sooner rather than later since there can be waiting periods and backlogs like others have mentioned.

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Thanks for sharing this detailed info! I'm also dealing with reduced earnings and didn't realize there was a specific section for independent contractors on their website. Do you happen to know if there's a minimum earnings threshold you need to meet to qualify? I'm worried my income might be too low since I was only doing this part-time before things got really slow.

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The whole system is such a pain honestly. I've been dealing with NYS Department of Labor for years with my restaurant and they change the rules constantly. Just make sure you keep detailed records of everything because they WILL ask for documentation later.

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What kind of records do you mean? Like just payroll stuff or other things too?

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Just went through this process myself a few months ago! @Liam O'Sullivan is spot on about the $300 threshold. One thing that helped me was calling the NYS Department of Labor early in the morning (like 8 AM sharp) - seemed to have better luck getting through then. Also, make sure you understand the difference between employees and independent contractors because that affects your UI liability. If you're just doing consulting work solo with 1099 contractors, you're probably not liable yet. But definitely get clarity before you start paying anyone regularly!

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That's a great tip about calling early! I never would have thought of that timing strategy. Quick question - when you say 1099 contractors don't count toward the threshold, does that include if I'm paying the same contractor regularly throughout the year? Like if I have one person I work with consistently but they're still technically a contractor?

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