New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

@OP - were you able to get through to someone? If you're still stuck, I also had luck emailing my local state assembly member's office. They have special liaisons at unemployment who can sometimes expedite these cases, especially when there's a technical issue like ID.me verification problems.

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Update: I tried the Claimyr service that was suggested and finally got through to an agent yesterday! You were right - they were able to update my name in the system and override the ID.me issue. They told me to wait 48 hours and then try filing the new claim again. Fingers crossed it works this time! The agent also said they'd process my missing payment from last week once the new claim goes through. Thanks everyone for your help!

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That's awesome news! So glad you were able to get through and get it resolved. The name mismatch issue is such a pain but once you get the right person on the phone they can usually fix it pretty quickly. Hopefully your new claim processes smoothly and you get those back payments soon. Thanks for updating us - this thread will definitely help other people dealing with the same issue!

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Hugo Kass

Great to see this got resolved! For anyone else who might face a similar name mismatch issue with ID.me verification, here's a quick summary of what worked: 1. Try the Claimyr service to actually reach an agent (seems to be the most reliable way based on this thread) 2. Have your legal name change documents ready when you call 3. The agent can update your name in the NYSDOL system and provide an ID.me workaround 4. Keep certifying weekly even while dealing with the issue 5. As backup options: contact ID.me support directly, try the technical support line at 1-855-528-5618, or reach out to your state representative The key seems to be getting past that initial phone barrier - once you talk to an actual person, they can usually resolve the name mismatch pretty quickly. Really helpful thread for anyone dealing with expired benefit years and verification problems!

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works fine for me! been using it to pay my roommate rent since i lost my job. no issues with DOL or anything

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I've been using my KeyBank unemployment card with Cash App for about 3 months now with no problems at all. The setup was pretty straightforward - just added it like any regular debit card. One thing I noticed is that Cash App sometimes takes a small fee for instant transfers, so I usually just do the free standard transfer that takes 1-3 business days. Haven't had any issues with NYS Department of Labor either - they don't seem to care what you do with the money once it's on your card, as long as you're meeting your other unemployment requirements.

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That's really helpful to know about the fee structure! I was wondering about that. Do you know if there's a limit on how much you can transfer at once using the unemployment card? I sometimes need to send larger amounts to help family members and want to make sure I won't run into any restrictions.

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The whole unemployment tax thing is so confusing. I thought government benefits weren't supposed to be taxed? Like why do they give you money and then want some back??

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Unemployment insurance is funded by employer taxes, not general revenue, so it's treated more like replacement income rather than a government benefit. That's why it's taxable - it's essentially replacing your regular wages which would have been taxed.

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Just wanted to add that you can also make estimated quarterly tax payments if you're worried about owing too much at the end of the year. Since you mentioned receiving about $8,000 in benefits, you might owe around $800-1,200 in federal taxes (depending on your tax bracket) plus whatever NY state taxes apply. If you're still collecting, definitely turn on the 10% federal withholding ASAP. And don't stress too much - this catches a lot of people off guard their first time dealing with unemployment taxes!

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I'm a substitute teacher who just got notified that my district won't be offering me a permanent position next year, so I'm in a similar situation. From what I've read on the NY Department of Labor website, the key factor is whether you have "reasonable assurance" of employment for the next school year. Since your contract wasn't renewed due to budget cuts, you definitely don't have that assurance, which should make you eligible. I'd recommend applying sooner rather than later since there can be a waiting period before benefits start. Also, make sure to keep detailed records of your job search efforts since they'll ask about that in your weekly certifications.

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@43d5d2beb473 Thanks for mentioning the "reasonable assurance" factor - that's exactly what I was trying to understand! It sounds like since both of us don't have any guarantee of employment next year, we should be in good shape to qualify. I appreciate the tip about applying soon too. Did you already start your application, or are you still gathering information like me?

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I'm also a teacher dealing with a non-renewal situation, and from everything I've researched, you should definitely be eligible for unemployment benefits. The main thing that disqualifies teachers is when they have "reasonable assurance" of returning to work - but since your position was eliminated due to budget cuts, that doesn't apply to you. I'd suggest filing your claim as soon as possible since there's usually a one-week waiting period before benefits begin. Make sure to emphasize on your application that this was an involuntary separation due to lack of work/budget cuts, not a resignation. Also, keep applying for other teaching positions while you're collecting - they'll ask about your job search activities in the weekly certifications. The stress is real, but at least unemployment benefits can help bridge the gap while you find your next position!

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Don't forget you can also check your payment history and benefit amount on your my.ny.gov account once your claim is processed. Sometimes it takes a week or two after filing to see your actual weekly benefit rate show up in the system.

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Hey Mateo, I went through this same situation last year when I got laid off from my tech job. One thing to add to what others have said - make sure you apply as soon as possible because there's usually a one-week waiting period before benefits start. Also, if you have any severance pay, that might delay when your benefits kick in depending on how it's structured. The online application process is pretty straightforward but gather all your employment info first (dates, employer details, reason for separation). You should get a determination letter within a few weeks that will show your exact weekly benefit amount. Hang in there - the system does work once you get through the initial setup!

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Thanks Emma! That's really helpful about applying ASAP. I didn't realize there was a waiting period. Quick question - when you say severance might delay benefits, do you mean they won't start at all until the severance period ends, or just that the waiting week gets pushed back? I got a small severance package (about 3 weeks pay) so trying to figure out the timing.

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