New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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one thing i learned is make sure you file your weekly claim every week even if your claim is pending or in adjudication. if you miss weeks you cant go back and get those payments later. learned that the hard way and lost out on like $1200

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Good to know! So I should file even if I haven't heard back about my initial application yet?

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Yes, absolutely. The NYS Department of Labor requires continuous weekly claims to maintain your benefit eligibility. Missing weeks creates gaps that can't be filled retroactively.

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Just went through this process myself a few months ago. One thing nobody mentioned is that you need to have worked at least 2 quarters in your base period to qualify, and your base period is usually the first 4 of the last 5 completed calendar quarters before you file. So if you've only been at your warehouse job for 8 months, make sure those months fall within the right time frame. Also, if your hours got cut but you're still employed, you might qualify for partial unemployment benefits which could help bridge the gap while you look for something better.

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This is super helpful info about the base period! I started my warehouse job in September 2024, so I'm trying to figure out if I have enough qualifying wages. Do you know if there's a minimum amount you need to have earned in those quarters to qualify? I'm worried 8 months might not be enough even if the timing works out.

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This is SO frustrating and you're definitely not alone! I just went through this exact same thing about 3 weeks ago. My card showed up completely empty even though my online account said $1,400 in payments had been "released." I was freaking out because I needed that money for groceries and utilities. After reading experiences like yours, I tried calling the unemployment office but couldn't get through for days. The hold times were insane and I kept getting disconnected. Finally I broke down and tried that claimyr service that people keep mentioning - I was super skeptical at first but honestly it saved my sanity. Got connected to a real person in about an hour and turns out they had flagged my account for some random "identity verification" that nobody ever told me about. The agent cleared it right away and my money showed up on the card within 48 hours. My advice: don't wait around hoping it fixes itself (it won't), and definitely check your online portal for any buried notifications or action items. Sometimes there are document requests or verification steps hidden in there that you might have missed. But most importantly, you NEED to talk to a live person to find out exactly where your payments went. Try calling at 8am sharp when they open, but if you can't get through after a few days, that claimyr thing might be worth the cost just for your peace of mind. Hang in there - you WILL get your money, it's just unfortunately way more complicated than it should be!

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Thank you so much for this detailed response! It's both terrifying and reassuring to know this is such a common issue. I'm definitely going to check my online portal thoroughly for any hidden notifications - I might have missed something important. The fact that they flagged your account for identity verification without telling you is just mind-boggling. I'm planning to call at exactly 8am tomorrow, but if I can't get through I'll seriously consider the claimyr service. At this point I just need to talk to a real human who can tell me where my $1870 went! Thanks for giving me hope that this will actually get resolved - I was starting to think I'd never see that money.

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Ugh, this exact same thing happened to me back in October! Card arrived with $0 balance even though my online portal showed $1,680 in "released" payments. I was literally crying because my rent was already 10 days late and my landlord was threatening eviction. After reading through posts like this one, I realized it's unfortunately super common with NY unemployment. I tried the regular phone number for almost two weeks - either constant busy signals or I'd wait 3+ hours on hold just to get disconnected right when I thought I was about to talk to someone. Finally got desperate enough to try that claimyr service everyone mentions (was really skeptical at first). Got connected to an actual agent in about 75 minutes and found out they had put some random "fraud protection hold" on my account that nobody bothered to tell me about. The agent removed it immediately and said my payments would hit the card within 24-48 hours. Sure enough, all my back payments showed up exactly when she promised. I know it's terrifying when you desperately need that money, but don't give up! There ARE real people who can fix this issue, you just have to find a way to actually reach them. Try calling right at 8am when they open, but if you can't get through after a few days, that callback service might be worth considering. You will get your money - it's just way more complicated than it should be!

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Just went through this exact scenario two months ago when my construction job went from 5 days to just Tuesday/Wednesday for three weeks due to weather delays. Filed for partial unemployment and it was totally worth it - got around $200/week in benefits which really helped cover my bills during that slow period. The certification process was pretty straightforward once I got the hang of it. Key things: report the exact days you worked (not total hours), enter your gross pay before taxes, and keep copies of everything. My foreman actually told me I should file since that's what the system is there for. Don't let anyone make you feel bad about claiming benefits you're entitled to - you pay into this system through your work, so use it when you need it!

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Thanks for sharing your construction experience! That's really reassuring to hear that even your foreman encouraged you to file - it really drives home that this is just part of how the system is supposed to work. The $200/week you got sounds about right for what I'd probably qualify for too. I love how you put it about paying into the system through our work - that's exactly right! We shouldn't feel guilty about using benefits we've literally been paying for. Your story gives me confidence that I'm making the right choice by filing for this one reduced week.

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Had this exact situation happen to me last year when my retail job cut everyone's hours for inventory week. Only worked Monday and Tuesday (14 hours total) instead of my usual 35-hour week. Filed for partial unemployment and got approved for about $165 that week. The process was actually easier than I expected - just make sure when you certify that you mark exactly which days you worked and enter your gross earnings accurately. One tip that saved me time: have your pay stub or employer portal info ready when you certify so you can enter the exact dollar amount. Don't worry about your employer - they deal with this stuff all the time and it's built into their unemployment insurance costs. You're not doing anything wrong by claiming benefits you've earned!

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That's really helpful Sofia! Having the pay stub info ready beforehand is a great tip - I can see how that would make the certification process much smoother. It's so reassuring to hear from yet another person who went through this exact situation successfully. The $165 you got for 14 hours sounds about right compared to what others have shared. I'm really grateful for all these real experiences being shared - it's making me realize this is way more common and straightforward than I initially thought. Definitely going to file for my reduced week now!

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Your former employer is probably getting nervous about their experience rating, but that's not your problem to worry about! The system is designed so that employers who lay off workers contribute more to the fund - it's basically an incentive for them to maintain stable employment. You earned those benefits through your work history and you have every right to collect them as long as you're eligible. Don't let them make you feel guilty about using a safety net you paid into. Just keep doing your weekly certifications and job search requirements, and you'll be fine.

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This is really helpful context! I didn't realize the experience rating system was basically designed to discourage layoffs. It makes sense that employers would get charged more if they're frequently letting people go. I feel much better knowing this is how the system is supposed to work and I shouldn't feel bad about collecting benefits I earned.

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Just want to add that in New York, your maximum benefit duration is typically 26 weeks, but this can be extended during high unemployment periods. Your employer's quarterly UI tax contributions are based on their "reserve ratio" - basically how much they've paid in versus how much has been paid out for their former employees' claims. So yes, your claim affects their future rates, but that's exactly how the system is designed to work. The whole point is that employers who frequently lay off workers should contribute more to support the safety net. Don't let them guilt you into thinking you're doing something wrong by collecting benefits you legitimately earned!

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Just make sure you file your weekly claims even while your initial claim is being processed! I made that mistake when I first filed and it delayed everything. Also start looking for work right away because you'll need to show job search activities on your weekly claims.

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How many job applications do I need to show each week?

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You need to conduct at least 3 work search activities per week in NY. This can include applying for jobs, attending job fairs, or networking activities. Keep detailed records of everything.

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I went through this exact same situation last year when I got laid off from my warehouse job. Since you were terminated due to company restructuring (not for cause), you should definitely qualify for benefits. When you file online at my.ny.gov, you'll need your Social Security number, driver's license, and employment history for the last 18 months including employer names, addresses, and dates worked. The process is pretty straightforward - just be honest about why you left and let them know it was a layoff due to restructuring. Good luck!

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Thanks for the detailed info! Quick question - when you say employment history for the last 18 months, do I need exact start/end dates or just approximate months? I worked a couple part-time jobs before my retail position and I'm not 100% sure of the exact dates.

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