Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
wait i thought you had to be unemployed for like 2 weeks before filing?? this is confusing lol
No, you're thinking of the waiting week which happens after you file. You can and should file immediately after your last day of work.
One more tip - when you file online, make sure to keep screenshots or print out your confirmation page with your claim number. The NYS DOL system sometimes has issues and having that proof can be really helpful if there are any problems later. Also, set up direct deposit right away if possible - it's much faster than waiting for paper checks in the mail. The whole process can feel overwhelming but once you get your first payment it gets much easier to manage.
Join the conversation
I'm new here but going through this exact same nightmare! Just saw "waiting period served" pop up on my account this morning after 7 weeks of pure anxiety. Reading through everyone's experiences is honestly the first time I've felt like I understand what's actually happening - the DOL website is completely useless for explaining any of this stuff. It's wild that we all have to figure this out together because the state can't be bothered to clearly communicate their own process. I've been religiously certifying every week but still seeing those dreaded "pending" statuses on my recent claims. At least now I know that "waiting period served" means I've cleared one hurdle, even if there are apparently more obstacles ahead. Thanks to everyone sharing their stories - it's the only thing keeping me sane right now!
Welcome to the community! I totally understand that anxiety - I just went through the exact same thing and finally started seeing payments this week after my "waiting period served" status appeared. One thing that really helped me was keeping a simple spreadsheet tracking my weekly certifications and their statuses, because sometimes patterns emerge that aren't obvious when you're just checking randomly. Also, don't panic if it takes a few more days after seeing "waiting period served" - mine took about 4-5 business days before the pending weeks actually flipped to paid. The whole system really is a nightmare to navigate, but you're definitely on the right track now. Keep certifying weekly and try not to check your account more than once a day (I know, easier said than done!). You've got this!
I'm also new to this community and dealing with the same confusing situation! Just saw "waiting period served" appear on my account after about 5 weeks of waiting and certifying weekly. Reading through everyone's experiences here has been incredibly helpful - way more informative than anything on the actual NYS DOL website. It's reassuring to know this status actually means progress, even though I'm still seeing "pending" on my recent weekly certifications. The whole system really does feel like you're flying blind without communities like this where people share their real experiences. Thanks to everyone who's taken the time to explain what these cryptic status messages actually mean! Hoping to see those pending weeks flip to paid soon.
Welcome to the community! I'm also pretty new here and just went through this exact same experience. The "waiting period served" status is definitely a positive sign - it means you've officially completed that mandatory unpaid first week. From what I've learned from everyone here, the confusing part is that the weeks of waiting we all experienced weren't actually the "waiting period" itself, but processing delays and verification issues. I'm still waiting for my pending weeks to flip to paid status too, but at least now I understand what's happening thanks to this community. The DOL really needs to do a better job explaining their own system! Keep checking your account and hopefully we'll both see those payments start flowing soon.
Join the conversation
The whole system is ridiculous if you ask me. You pay into unemployment insurance your whole career and then they cap how much you can get back. Meanwhile the cost of living keeps going up but the max benefit barely increases each year!
I totally agree! It's frustrating that the maximum benefit hasn't kept pace with inflation. $504 per week sounds decent until you realize that's only about $26K annually if you're unemployed for a full year. In NYC especially, that barely covers rent let alone other expenses. The system definitely needs an overhaul.
Just wanted to add some clarity on the timing aspect - if you're considering taking that full-time position, remember that your base period for unemployment benefits is calculated using completed quarters. So if you take the job now, those higher earnings won't factor into your benefit calculation until several months later when those quarters become part of your base period. NYS Department of Labor uses a lag system, so there's always a delay between when you earn the money and when it counts toward your UI benefits. Something to keep in mind for your planning!
That's a really important point about the timing lag! So even if I take the full-time position now and earn more, those higher wages won't help my unemployment benefits for several months? That definitely changes my calculation. Do you know exactly how long the delay is? Like if I start earning more in January, when would those earnings actually count toward my base period for UI purposes?
Join the conversation
I just went through this exact same situation two months ago and I feel your pain! After wasting an entire day trying different free fax apps that kept failing, I discovered something that saved me so much hassle - you can actually call the unemployment office and speak to a human who will often let you email your documents instead of faxing them. I know getting through on the phone is nearly impossible, but I used one of those callback services (Claimyr) that waits on hold for you. Cost me about $20 but the agent I spoke with gave me a direct email address and I had my documents submitted within an hour. The automated notices make it sound like fax is your only option, but the actual agents have way more flexibility. If you want to stick with faxing though, make sure your document scans are crystal clear - blurry images cause most transmission failures. Good luck and don't stress too much, there are definitely solutions!
This is exactly what I needed to hear! I've been stressing about this fax situation all morning and your experience gives me hope. $20 for a callback service sounds totally worth it to avoid the headache of trying multiple fax apps that might not even work. I'm curious though - when you got through to the agent, did they give you a specific email address right away or did you have to explain your situation first? I'm worried they might just tell me to stick with faxing since that's what the notice says. Also, how long did it take for Claimyr to actually get you connected to someone?
@Charity Cohan When I got connected to the agent through Claimyr, I explained my situation about needing to submit documents and having trouble with faxing. She was actually really understanding and immediately offered the email option - didn t'have to push for it at all! She gave me a specific email address for document submissions and told me to include my claim number in the subject line. The whole call took maybe 10 minutes once I was connected. As for timing, Claimyr got me a callback in about 2.5 hours, which was way better than the weeks I spent trying to get through on my own. Definitely worth the peace of mind!
I'm dealing with this exact same issue right now! Got my fax notice yesterday and I'm completely lost. After reading through everyone's experiences here, it sounds like getting a real person on the phone might be the best route since they can offer email options that aren't mentioned in the automated notices. Has anyone tried scanning documents with the Google Drive app? I heard it has a decent scanner feature too. Also really appreciate everyone sharing their Claimyr experiences - $20 sounds totally reasonable if it means avoiding the fax nightmare. The fact that NY unemployment still requires faxing in 2023 is absolutely ridiculous!
Yes! Google Drive's scanner works great - I actually prefer it over the iPhone Notes scanner because it automatically crops and enhances the documents. The image quality is really clear which is super important for fax transmission. I used it when I had to submit wage statements last year. Definitely try the callback service route first though - sounds like most people here had success getting email options from actual agents. It's honestly criminal that they don't mention email as an option in those notices when it's clearly available!
Paolo Bianchi
The pandemic programs ending was such a mess. So many people got cut off suddenly and didn't understand why. At least now the system is back to normal operations but it's still a pain to navigate sometimes.
0 coins
Ava Harris
I remember the confusion back in 2021 when those programs ended. A lot of people didn't realize the cutoff was so abrupt. Your brother might want to check if he qualifies for regular NY unemployment instead - the eligibility requirements are different but if he recently lost a job he might still have options. The NYS Department of Labor website has a good eligibility checker tool that can help determine if someone qualifies for current benefits.
0 coins