New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm going through the exact same situation right now! My hours got cut from 32 to about 10 per week and when I quit because I couldn't pay my bills, they denied my claim for "voluntary quit without good cause." Reading all these success stories about late appeals and constructive dismissal is giving me so much hope - I had no idea these were even options! I'm about 6 weeks past my denial notice but it sounds like that's not necessarily the end of the road. The fact that so many people here have successfully argued that dramatic hour reductions constitute constructive dismissal is really encouraging. I've got pay stubs showing the huge drop in hours and some text messages from my manager about the schedule changes. Definitely going to try calling the appeals office directly this week like everyone's suggesting. It's so frustrating that they automatically call these situations "voluntary" when 10 hours a week isn't even enough to cover rent, let alone everything else. Thank you to everyone who shared their experiences - you've given me the courage to fight this decision!

0 coins

@NeonNomad Your situation sounds exactly like what I went through! The drop from 32 to 10 hours is definitely a strong case for constructive dismissal - no one can reasonably live on that. I was in a similar spot and successfully got my denial overturned even after missing the initial deadline. Those text messages from your manager about the schedule changes are going to be really valuable evidence, especially if they promised the cuts were temporary or gave conflicting information. When you call the appeals office, make sure to emphasize that 10 hours a week made it financially impossible to stay - that's the key to proving it wasn't truly voluntary. At 6 weeks out, you're well within the range where others here have been successful with late appeals. The appeals judges seem to really understand these constructive dismissal cases much better than whoever reviews the initial claims. Don't let them make you feel bad about "quitting" when your employer essentially forced you out by making the job unsustainable. You've got this!

0 coins

I'm dealing with a nearly identical situation and this thread has been incredibly helpful! My employer cut my hours from 36 to just 9 hours per week, and when I couldn't afford to stay, they denied my unemployment claim for "voluntary quit." I had no idea about constructive dismissal or that late appeals were possible until reading everyone's experiences here. I'm about 8 weeks past my denial notice, but seeing so many success stories gives me real hope. I have pay stubs showing the dramatic reduction and some emails where my supervisor kept saying the cuts were "just for a few weeks" but they never restored my hours. It's really encouraging to see that appeals judges seem to understand these situations much better than the initial reviewers. Going to call the appeals office tomorrow and explain that I genuinely thought I had no options after the denial. Thank you all for sharing your stories - you've shown me that 9 hours a week clearly isn't enough to survive on and that I shouldn't have to accept being labeled as someone who "voluntarily" quit when I was essentially forced out!

0 coins

Don't forget you'll need to file weekly claims once your initial application is processed! That's a whole separate thing you have to do every week to actually get paid. And start keeping a job search log immediately because NYS Department of Labor requires you to be actively looking for work.

0 coins

I just went through this process last month and wanted to add a few tips that really helped me. First, have your W-2s and final pay stubs ready - they'll ask for specific wage information and it's way easier if you have the documents in front of you. Second, when you get to the "reason for separation" section, there's usually a dropdown menu with options like "lack of work," "layoff," "discharged," etc. Since your position was eliminated due to budget cuts, "lack of work" is typically the right choice. Also, don't stress too much about being perfect - you can always call to correct minor mistakes, and they'll contact you if they need clarification on anything. The key is just being honest and thorough. Good luck with your claim!

0 coins

This is really helpful advice! I didn't realize I'd need my W-2s during the application process - I was just planning to have basic employment info ready. Quick question: when they ask for wage information, do they want the total from each job or do they need it broken down by quarter? I'm trying to gather all my documents before I start so I don't run into that timeout issue everyone mentioned.

0 coins

This whole thread is a goldmine of information! As someone who's been lurking in this community for a while, I really appreciate how everyone jumped in to help Gabriel with specific phone numbers and strategies. The NY unemployment system is notorious for being impossible to reach, so having these direct contact methods saved in one place is incredibly valuable. Special shoutout to Eloise for providing all four cancellation options - that comprehensive list should be pinned somewhere! It's awesome to see the community come together like this to help each other navigate these bureaucratic nightmares.

0 coins

Totally agree! Just joined this community recently and this thread is exactly why these forums are so valuable. The fact that Gabriel got through using the 518-402-0205 number after getting advice here shows how much we can help each other when dealing with these impossible government systems. I'm definitely bookmarking this post - between the direct phone numbers, email option, fax info, and timing tips, this is like a complete guide for anyone who needs to cancel a NY unemployment hearing. Thanks to everyone who contributed, especially the members who shared multiple contact methods!

0 coins

Just wanted to say this thread is incredibly helpful! I'm new to dealing with NY unemployment and was dreading the thought of ever having to navigate their phone system. Reading through all these tips and seeing the specific numbers that actually work gives me so much more confidence. The 518-402-0205 number for hearings and the [email protected] email are going straight into my contacts. It's amazing how much time and frustration we can save each other by sharing this kind of practical information. Thanks to everyone who contributed their experiences - this is exactly the kind of community support that makes these government bureaucracy battles more manageable!

0 coins

Welcome to the community! I'm pretty new here too and this thread has been an absolute lifesaver. It's incredible how much collective knowledge everyone has shared - from the direct phone numbers to the email backup option and even the timing strategies. I was actually stressing about a potential hearing issue myself, but now I feel way more prepared knowing exactly who to contact and how. The fact that Gabriel got through in just 25 minutes using the 518 number really proves these tips work. This is definitely going to be my go-to reference if I ever need to deal with NY unemployment hearings!

0 coins

If you're having trouble getting through to NYS Department of Labor on the phone even when they're open, I had success using a service called Claimyr at claimyr.com. They help you get connected to an actual agent without waiting on hold forever. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

0 coins

Interesting, I've never heard of that before. Did they actually get you through to someone who could help with your claim?

0 coins

Yes, I was connected within about 15 minutes to a real NYS Department of Labor representative who was able to resolve my adjudication issue. Much better than the 2+ hours I was spending trying to call myself.

0 coins

Just wanted to add that if you need to speak to someone urgently about your claim, you can also try calling first thing in the morning when they reopen tomorrow (Tuesday). The lines are usually less busy right at 8 AM when they open. Also, make sure you have your Social Security number and PIN ready before calling to speed up the process. Good luck with your certification!

0 coins

also make sure you're filing your weekly claims even if your initial claim is still pending! i made that mistake and it delayed everything even more

0 coins

Wait really? I thought I had to wait until my claim was approved before filing weekly claims?

0 coins

No, you should definitely start filing your weekly claims right away. Even if your initial claim is still being processed, you need to establish that you're actively claiming benefits for each week you're unemployed.

0 coins

I just went through this same process last month! Here's what helped me: Once you're logged into my.ny.gov, look for the "Unemployment Services" section, then click on "UI Online Services." From there you should see options like "Claim Summary" and "Payment History" - that's where your status will show up. Mine showed "Pending - Adjudication" for about 2 weeks before it got approved. And yes, definitely start filing your weekly claims right away even while it's pending - you can't go back and claim those weeks later if you miss them. The whole process is frustrating but hang in there!

0 coins

This is super helpful! I just created my my.ny.gov account and found the UI Online Services section. My claim is also showing "Pending - Adjudication" so it's reassuring to know that's normal. Quick question - when you were filing your weekly claims during the pending period, did you have to answer different questions or was it the same process as after approval?

0 coins

@Oliver Becker Thanks for the detailed breakdown! I m'in the exact same boat right now - filed about a week ago and it s'showing Pending "- Adjudication on" my account. I was getting worried that something was wrong but it sounds like this is totally normal. One thing I m'confused about though - when I go to file my weekly claim, it asks if I m'able "and available for work but" since my initial claim isn t'approved yet, should I still be answering yes to that? I don t'want to mess anything up by giving the wrong response during this pending period.

0 coins

Prev1...161162163164165...1378Next