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UPDATE: My back payment just hit my account this morning! So it took exactly 8 days (6 business days) from when they said it was approved. Thanks everyone for your help and suggestions!
That's such great news Emma! I've been reading through this whole thread because I'm dealing with the exact same situation - it's day 4 for me since they said my back payments were "approved for release." Your 8-day timeline is really reassuring and helps me know what to realistically expect. The waiting game is so stressful when you're depending on that money. Thanks for taking the time to come back and update everyone - it's really helpful to see how things actually turned out rather than just wondering forever!
Congratulations Emma! That's such wonderful news and what a relief that must be! I've been following this thread because I'm currently on day 3 of waiting for my back payments after being told they were "processing for release." Your 8-day timeline is really helpful to know - gives me realistic expectations instead of just stressing every day wondering when it'll happen. The uncertainty is honestly the hardest part when you're counting on that money for essential bills. Thank you so much for coming back to update everyone with the actual outcome - most people disappear once they get their money, but this really helps those of us still waiting to understand the typical timeline!
Hey Emma, congratulations on finally getting your back payments! That's such a relief after all that stress and uncertainty. I'm actually going through something very similar right now - I've been waiting 5 days since NY DOL told me my back payments from February were "approved for release." Your 8-day timeline is really encouraging and gives me hope that mine should come through soon too. It's so frustrating how they can't give you any concrete dates, just vague "soon" responses. Thanks for taking the time to update everyone with your actual timeline - it's incredibly helpful for those of us still in the waiting game to have realistic expectations instead of just wondering endlessly!
I'm in a similar boat too! Been waiting 3 days since they told me my back payments were "approved for release." Reading through everyone's experiences here really helps - it's such a stressful waiting game when you need that money. Emma's timeline gives me hope that I should see something in the next week or so. The lack of concrete information from DOL is so frustrating - they really should be able to give better estimates!
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Just wanted to add that even if you get initially denied, don't give up! I was disqualified at first but won my appeal hearing. The key is having all your documentation ready and being able to clearly explain your situation to the administrative law judge.
Another thing to watch out for is if you have any side income or freelance work while collecting benefits - you need to report ALL earnings, even small amounts. I made the mistake of not reporting some cash payments from odd jobs and they found out somehow. Had to pay back weeks of benefits and got a penalty on top of it. The NYS Department of Labor is pretty thorough about cross-checking income sources, so definitely be completely honest on your weekly certifications.
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I work as a customer service rep and deal with unemployment fraud calls daily - this sounds like a classic scam attempt. Real DOL calls usually come after you've filed a claim or they've sent written notice first. Since you're employed and haven't filed recently, I'd bet money this is fraudulent. Scammers often use spoofed local numbers to seem legit. Don't call the number back from the voicemail - instead, log into your NY.gov account or call the official DOL number directly to check if there's any actual issue with your account.
Thanks for the professional insight! That confirms my suspicions. I checked my NY.gov account and there's nothing there about any pending issues or investigations. Definitely seems like someone's trying to fish for information. I appreciate everyone's advice - I'll stick to calling the official number if I need to verify anything unemployment-related in the future.
I got a similar suspicious call about 3 months ago and it turned out to be a scam. The dead giveaway for me was that they were asking for my Social Security number "to verify my identity" right off the bat. Legitimate DOL calls usually reference specific claim numbers or dates, and they'll often ask YOU to provide identifying information to them, not the other way around. Since you haven't filed recently and are currently employed, this is almost certainly a scammer trying to either steal your identity or get you to provide personal info they can use fraudulently. Trust your instincts - when something feels off, it usually is.
That's a really good point about how they ask for verification. I didn't even think to pay attention to that detail when I got the call. The person did ask me to "confirm" my SSN which should have been an immediate red flag. Legitimate government agencies already have your information - they don't need you to give it to them over an unsolicited call. Thanks for sharing your experience, it helps confirm this was definitely a scam attempt.
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Same thing happened to my friend last year - they wanted to change her from day shift to overnight and she couldn't do it because of her kids. She documented the whole thing and when they fired her she got approved for unemployment. The key is showing you didn't just quit.
The schedule change situation you're describing sounds like constructive dismissal - when an employer makes your working conditions so unreasonable that you're essentially forced to quit. In NY, if you can show that refusing the schedule change was reasonable (like having family obligations or other legitimate hardship), and they terminate you for it, that should qualify as involuntary separation. Just make sure to get everything in writing - ask for the schedule change demand via email, document your response explaining why it's not feasible, and keep records of the termination if it happens. This paper trail will be crucial if you need to file for benefits or appeal a denial.
This is really good advice about constructive dismissal - I hadn't heard that term before but it sounds exactly like what's happening to me. Should I send an email to my supervisor asking them to put the schedule change ultimatum in writing, or would that seem confrontational? I'm worried about making things worse but I also want to protect myself if this goes badly.
Amina Toure
Another thing to keep in mind - if you do end up using the KeyBank card for a while, you can check your balance and transaction history online through their cardholder portal or by calling the customer service number on the back of the card. I found this really helpful for budgeting since unemployment payments come weekly. Also, if you ever have issues with the card (lost, stolen, damaged), KeyBank will rush you a replacement but it's good to have your account info written down somewhere safe just in case!
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Mateo Gonzalez
•That's really helpful advice about keeping the account info written down! I hadn't thought about what would happen if the card got lost or stolen. Good point about the weekly payments too - having that online portal to track everything will probably be useful for keeping track of my budget while I'm job hunting. Thanks for sharing your experience!
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Norman Fraser
Just wanted to add my experience from last year - I initially got the KeyBank card but switched to direct deposit after about a month. The card worked fine, but I noticed my payments hit my bank account on Tuesdays with direct deposit versus Wednesday/Thursday with the card. That extra day or two really mattered when I was tight on money. Also, if you're planning to use the card at stores, some places might ask for ID since it's a government benefits card - totally normal but just wanted to give you a heads up so you're not caught off guard!
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Monique Byrd
•Thanks for sharing that timing difference - that's really valuable info! Getting payments on Tuesday vs Wednesday/Thursday could definitely make a difference when you're managing a tight budget. I appreciate the heads up about stores potentially asking for ID too. I wouldn't have thought of that but it makes sense. Sounds like direct deposit is definitely the way to go once I get everything sorted out!
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