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The trick is to call right when they open at 8am sharp. Still might take a few tries but better than middle of the day
Here's what you need to do for old payment records: 1. First try the message center and specifically request 2021 payment history 2. If no response after a week, you'll need to speak with a rep 3. Use claimyr.com to get through (saves hours of hold time) 4. When you get an agent, ask for a 'payment history printout' specifically 5. They can email it to you while you're on the phone 6. Make sure to save it immediately I work in finance and help people with this documentation all the time. The system is annoying but this method works 100%. Good luck!
Fiona Sand
Listen up everyone dealing with fraud cases! Heres what worked for me: 1. File police report immediately 2. Contact all 3 credit bureaus 3. Use claimyr.com to actually get someone on the phone (seriously, check out their site) 4. File complaint with state rep 5. Send everything certified mail 6. Keep calling DOL every few days Took about 6 weeks total but finally got it resolved. The key is being persistent af and documenting EVERYTHING
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Mohammad Khaled
•saving this comment fr fr 🙏
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Alina Rosenthal
•what number did you call? been trying the main line forever
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Finnegan Gunn
ur lucky u can even get to the office, mines been 'appointment only' and impossible to book smh
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Miguel Harvey
•try going early af, like right when they open. sometimes they'll take walk-ins
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