Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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took 9 days for my account to update after the video call then another 3 days for money to hit my bank. they told me 14 days too but it was faster. video call lady was nice but the whole process was weird af, felt like i was applying for a top secret clearance not just tryin to get my unemployment lol
The whole ID verification thing is because of the MASSIVE amount of fraud happening with unemployment. My neighbor works for DOL and says they're catching hundreds of fake claims daily. It sucks for legit people like us but at least they're trying to protect the system. Mine took 13 days to process back in February.
Good to know there's actually a reason for the ridiculous process. Still frustrating when you're waiting for $$$ tho
Yeah frustrating for sure. But blame the scammers, not DOL. They're just trying to make sure real people get their benefits.
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Fun fact: NY unemployment system was built in the 1980s and runs on COBOL. They had to call retired programmers back during covid because nobody knows how to maintain it anymore. The whole system is literally held together with digital duct tape. 🤡
explains a lot tbh
My dad's a programmer and said the same thing. They're using technology from when Reagan was president 💀
I was in your exact situation last year. Finally got through after using claimyr.com to reach an agent. Turns out there was a flag on my account because my former employer challenged my unemployment claim. The agent removed the hold and I got all my backpay two weeks later. Definitely worth trying!
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If your claim says you didn't earn enough but you know you did, you NEED to talk to someone. I had the EXACT same issue and it turned out they had my employer's quarterly report missing. Once I got through and explained, they fixed it right away and I got backpay for everything. KEEP TRYING!
This whole thing reminds me of when I tried getting concert tickets back in the day. Site would crash, phone lines busy. The unemployment system is stuck in 1995 while trying to handle 2023 problems.
Lmaooo this is the best comparison. Except at least with concert tickets you can eventually give up. Can't exactly give up on getting money to live 💀
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What was your exact denial reason? Sometimes the letters are super vague but theres a specific code at the bottom that tells the real reason. Can you check what code it shows?
It says "Insufficient wages in base period" with code S403. Does that help clarify anything?
Ah that's the standard insufficient wages code. Definitely appeal this - if you had steady work before covid they should apply the extended lookback. But you have to specifically request it, they won't do it automatically.
ok so bear with me cuz this is gonna be long but I'm gonna tell you exactly what to do. I worked at nysdol for 3 years so I know the insider tricks. First, you need to formally appeal - but don't JUST appeal. Also submit a separate request for reconsideration based on COVID-related circumstances. These are processed differently and you want both going at once. Second, call the appeals phone line (NOT the regular UI line) early in the morning like 7:55am right before they open at 8. You're more likely to get through. Third, contact your state assembly member AND state senator simultaneously. Their offices have direct contacts at DOL who can expedite cases. Fourth, if all else fails, there's a backdoor method: file a complaint with the NYS Department of Financial Services. They have regulatory oversight and can sometimes get action when nothing else works. Fifth, try using claimyr.com to get through to an agent if you keep failing to connect. Many people on this forum have had success with it. The system is designed to be frustrating but with persistence you WILL get through. Don't give up! As a single mom you absolutely deserve these benefits that you've paid into through your work history. Good luck and let us know how it goes!
This is gold! Saving this comment for when I inevitably have problems with my claim too 🙏
Happy to help! The system is unnecessarily complicated and most people don't know all the different angles you can try. If one approach doesn't work, try another!
Zoe Wang
I called the governors office and complained. They took down my info and forwarded it to some special dept at unemployment. Got a call back within 2 days and they fixed my missing payments from 2020. Worth a try!
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Connor Richards
check ur spam folder!! not kidding. my friend had a similar issue and turns out NYSDOL had been emailing him asking for additional verification but all the emails went to spam. once he submitted what they wanted he got paid within 2 weeks.
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Rachel Clark
•Just checked and nothing there unfortunately. But good tip!
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