Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: Finally got through the ID verification! For anyone else with only a PO Box, I ended up doing the video call referee option. Had to wait about 45 minutes but the agent was super helpful. I showed them my driver's license, social security card, and explained my PO Box situation. They were able to verify me through their system by asking additional security questions about my history. My claim is now processing and they said I'll receive all the backpay for the weeks I missed while dealing with this. Such a relief!
Great to hear you got it resolved! The video referee option is definitely their best solution for non-standard situations. For others reading this thread later - make sure you have multiple forms of ID ready for the video call, even if they don't show your physical address. The more verification options you provide, the smoother the process will go.
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By the way, for anyone who had a name change recently, I had to go through a whole separate verification process because my November email had my married name but the check system still had my maiden name. So if your name changed and you don't get your check when you should, that might be why!
Update: I deposited my check through mobile deposit and it cleared this morning. No issues. For anyone worried about the delay - a friend of mine called using that Claimyr service someone mentioned above and found out his check was sent to his old address even though he updated his info online. They're resending it but said it'll take another 2-3 weeks. Might be worth checking if you've moved in the past year.
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One more thing to keep in mind - make sure you check both your old and new claim inboxes for any messages requiring action. Sometimes when you file a new claim right at the BYE date, they might send identity verification requests or additional questionnaires that can hold up both claims if not addressed quickly.
Just checked and there's nothing in either inbox yet. Hopefully that's a good sign!
UPDATE: Great news! My payment did come through today as normal. It was about 4 hours later than usual, but it's in my account now. Thanks everyone for your help and advice. For anyone else in this situation - it seems like it can go either way based on everyone's different experiences. Some get paid normally, others have delays. Fingers crossed for anyone else dealing with this!
That's excellent news! Thanks for updating the thread - this information will definitely help others in the same situation.
nice! glad it worked out for u!!
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my sister had this happen and she just started doing doordash and instacart till she could find another regular job. not ideal but at least some money coming in
Thanks everyone for all the helpful advice! I managed to get through to NYSDOL this morning (used that Claimyr service someone mentioned - totally worth it). The agent confirmed I don't have enough wages in my base period for regular UI. She suggested applying for Safety Net Assistance through the NY Office of Temporary and Disability Assistance instead. Starting the application today and also applying for some quick gig work to bring in something while I job hunt. Will update if I run into more issues with the application!
Good luck! Glad you got through to someone finally!
Glad the service helped you! The Safety Net program can be a good option - just be prepared that the application process can take a few weeks too.
Mia Green
Just called the tax department (took FOREVER to get through) and they confirmed these refunds are legit but the rep said NOT EVERYONE will get one! You only qualify if you had unemployment income AND your adjusted gross income was under $150,000. Also they said some people might get notices AFTER the refund is deposited so don't panic if you haven't gotten an email yet!
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Joshua Hellan
•Thanks for sharing! That's good to know about the income limit. My AGI was definitely under $150k so hopefully I'll qualify. And good to hear they might deposit before sending notices - I'll keep an eye on my bank account.
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Emma Bianchi
I just checked my NY tax account online and there's a new section that shows "Unemployment Benefit Adjustment" with a status. Mine says "Processing - Expected issue date: May 13, 2025" with the amount! Everyone should check their online accounts if they have one set up.
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Sophia Rodriguez
•OMG THANK YOU!! I just checked mine and it shows the same thing with a date of May 27!! This makes me feel so much better knowing it's actually happening!
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