New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had the same confusion when I first applied! UI is just the technical term. When you're on the phone with NYS Department of Labor agents, they'll say UI. When you're talking to friends, you'll probably just say unemployment. Same program, different names. Make sure you file within the first week of being unemployed to avoid any delays.

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Thanks! I'll file this week then. The NYS Department of Labor website seemed so overwhelming with all the different terms.

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your UI claim, I used a service called Claimyr that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier than sitting on hold for hours just to get hung up on.

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That's really helpful, thank you! I was dreading having to call if I ran into issues with my application.

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Wait, I thought unemployment wasn't taxable? That's so unfair, we're already struggling and then they tax us on the help we get??

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I understand the frustration, but unemployment has always been taxable income federally. Some states don't tax it though. The idea is that it's replacing your regular wages, which would have been taxed anyway.

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Been dealing with taxes on my UI benefits for years unfortunately. The good news is if you had the standard withholding and your income was low, you'll probably get most of it back. I usually get about 80% of what they withheld returned to me.

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The system is so messed up. I got denied because they said I didn't do enough job searches even though I applied to like 20 places. They want you to jump through all these hoops and then still find reasons to deny you.

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The job search requirement is 3 work search activities per week. Make sure you're logging everything properly in the system and keeping records. Sometimes it's not about the number but about meeting the specific activity requirements they outline.

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wait I thought if you quit you automatically can't get unemployment? I've been at a terrible job for months because I thought I'd lose benefits

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No, that's a common misconception. You can quit and still get benefits if you have 'good cause' - things like unsafe working conditions, significant changes to your job duties or pay, harassment, or other compelling reasons. But you have to be able to prove it and show you tried to resolve the situation first.

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Just remember they also look at whether you earned at least 1.5 times your highest quarter amount in your whole base period. So even if you have a good high quarter, you still need decent earnings overall to qualify for the full amount.

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yeah this system is so confusing, took me forever to understand it when I first filed

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Also don't forget you can earn up to $504 per week in part-time work without losing your full UI benefits in NY. Anything over that and they start reducing your weekly amount dollar for dollar.

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this is so helpful thank u all!! been wondering the same thing about my benefits

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