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Had same issue last month. Tried ID.me app. Failed repeatedly. Called TPP line at 7am exactly. Got through in 25 minutes. They verified identity by phone. Refund arrived 9 days later. Don't waste time with app. Call early morning. Be persistent. Have all tax docs ready. They'll ask specific questions. Good luck.
I'd be cautious about how you proceed. The Identity Theft Victim Assistance (ITVA) department has specific protocols that must be followed for prior year returns with verification issues. In my research, approximately 27% of taxpayers attempting to resolve ID.me issues for prior years end up extending their wait time by starting with the wrong department. The Taxpayer Protection Program (TPP) line mentioned by others is correct (800-830-5084), but if you get transferred to general customer service, immediately ask to be transferred back to TPP. Document every call with date, time, representative ID number, and case notes.
FYI - most states have diff processing times rn. Check ur state's DOR website for accurate timeline. NYS = 2-3 wks, CA = 3-4 wks, TX = no state income tax, IL = 4-6 wks. If u filed w/out errors + chose DD, should be faster than paper/check. Make sure u verified ur ID if ur state requires it (many do now). Some states also have refund delays if u claimed certain credits. Hope this helps!
I'm curious - did anyone receive any notification emails from their state's tax department? I filed in late February and set up email notifications for every step, but haven't received anything beyond the initial acceptance confirmation. I'm wondering if I should be concerned about this silence or if it's normal for state processing?
I may be in the minority here, but I actually prefer calling the IRS directly rather than relying on the online tools. I called the dedicated refund hotline (800-829-1954) last week about my March 9th filing, and while I had to wait about 35 minutes, the representative was surprisingly helpful. She confirmed that my return was selected for a random review (something that wouldn't have been clear from just the transcript codes) but that everything looked good and processing should be complete within 7-10 days. Sure enough, my refund was deposited yesterday, exactly 8 days later. Sometimes, the human touch can provide insights that the automated systems simply can't.
I filed on March 11th, just one day before you, and had the exact same WMR status change on March 18th. My transcript became available on April 8th showing code 570 (temporary hold) dated March 25th. On April 15th, it updated with code 571 (hold released) and code 846 (refund issued) with a date of April 20th. The refund hit my account this morning, April 19th, one day early. The entire process took exactly 39 days from filing to refund. Based on the similar timeline, I'd guess your transcript will update very soon if it hasn't already.
I've been tracking approval patterns for the past three tax seasons, and there's definitely a pattern. February 27th filers from last year saw approvals between March 21-28. In 2022, it was March 23-30. This year seems to be following the same timeline. Has your Where's My Refund status bar disappeared? That often happens right before approval.
Think of the IRS processing system like a massive water filtration plant. Your return is currently working its way through several filter stages. Have you checked if you're seeing the common 'test refund' amount of $0.00 on your account transcript? That's like seeing the first drops coming through the pipe - a sign that your real refund is about to flow through.
I'm seeing similar patterns on my transcript: ⢠Filed: 2/26 ⢠Processing date: 3/25 ⢠$0.00 amount appeared: 3/24 ⢠No DDD yet Does this mean I should expect the actual DDD to show up in the next cycle?
According to IRM 21.4.1.3(7), the appearance of a zero dollar pending transaction often precedes the posting of the actual refund amount. Is there a specific cycle code associated with this test transaction that might provide additional processing timeline information?
QuantumQuasar
I had to call the IRS urgently last week for a similar situation. According to Internal Revenue Manual 13.1.7.2.3, taxpayers with medical hardships qualify for expedited assistance. I needed to submit Form 911 (Taxpayer Advocate request) after documenting my medical necessity. Don't wait - call first thing tomorrow morning at 7:00am exactly when they open! Every minute counts when dealing with their phone system.
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Zainab Omar
Just to clarify - are you trying to check on a refund that was already approved but hasn't arrived, or are you trying to find out why your return is still being processed? Those might require different approaches. Have you already checked the "Where's My Refund" tool on the IRS website or the IRS2Go app? Sometimes those have more updated information than what phone representatives can access.
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