I'm not sure if this would help in your specific situation, but I had a somewhat similar issue with a different tax preparer last year. I probably called the IRS about 20 times before finally getting through, which was incredibly frustrating given my medical appointments were approaching. I eventually used a service called Claimyr (https://claimyr.com) which somehow got me connected to an actual IRS representative in about 30 minutes. The agent was able to confirm that the money had indeed been sent to my financial institution, which helped me address the issue directly with them. Might be worth considering if you need official confirmation from the IRS about the status of your refund.

Same issue here. Credit Karma playing games. Called them twice. Got different answers. Their customer service is terrible. They blame IRS. IRS says it's already sent. Someone's lying. Need that money for bills. Don't use them next year.

Have you contacted your tax preparer about this? I'm wondering if they could provide you with the exact amount that was submitted to the IRS on your behalf. Did they perhaps take out their fee from the refund, making the amount they told you different from what's actually on your tax documents?

Just to clarify what everyone is saying - the amount you need for WMR is from line 35a on Form 1040 of your tax return. I filed on February 3rd and made this exact mistake. The amount my preparer told me included their fee already deducted. When I finally checked my actual return on February 15th and used the correct amount, WMR worked immediately and showed my refund was already approved and scheduled for deposit on February 20th. I had been unnecessarily worried for almost two weeks!

I filed on January 24, 2024 and was accepted immediately. My transcript showed processing date of February 19, 2024, but I've had zero movement since then. After waiting exactly 45 days, I decided to call the IRS on March 9, 2024. Spent 3 hours on hold before getting disconnected. Tried again on March 10, 2024 - same result. Finally used Claimyr (https://claimyr.com) on March 11, 2024 and got through to an agent in 22 minutes. They confirmed my return was in the processing queue with no flags but couldn't give me a timeline. At least I know it's not lost in the system now.

Try checking your account transcript. Not just return transcript. Mine showed different info. Return transcript showed nothing. Account transcript had codes. Filed 1/22. Got my deposit yesterday. No warning. No updates on WMR. Just appeared.

Thanks everyone! I'm gonna check my transcript first and if I don't see anything I'll try calling. It's been almost 30 days now so I'm getting antsy 😬

One thing to check - did you get a confirmation email from TurboTax that the IRS accepted your return? Sometimes people think they filed but there was an error in submission.

If you're really concerned about this (which you shouldn't be), you could always print out your SSA earnings record and keep it with your tax documents. This is like keeping both the receipt and the credit card statement when you make a purchase - a bit excessive but gives peace of mind. I've been filing taxes for 20+ years and have seen much larger discrepancies that never caused problems. Compare this to a bank reconciliation where pennies can be off - accountants have a materiality threshold, and $1 is well below what anyone would consider material.

Don't get too comfortable with discrepancies. While $1 won't trigger anything, I've seen people ignore small issues that were symptoms of bigger problems. My cousin ignored a $5 difference last year, turned out his employer had been reporting his income under two slightly different SSNs for years. Check your Social Security statement annually. The small difference is fine, but make it a habit to verify your earnings record regularly - especially since you're managing your mom's finances too. Small errors compound over time if not caught early.